I absolutely love your clothing line but I live in Ontario Canada and the shipping charges are ridiculous. I process and ship online orders to the states and my shipping charges are so much cheaper.... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
From the moment you land on their site, everything is so easy to browse and beautifully styled. The sizing is spot-on, the quality is always impressive, and I love how quickly my orders ship. Pink Li... See more
Company replied
This was my first time doing business with Pink Lily! Such a great experience! Great quality and super cute clothes (excellent variety as well)! Ordering on line was easy and shipping and delivery... See more
Company replied
I purchased several jewelry boxes as teachers gifts and they are fantastic. The quality is great and they’re super cute. I also purchased a size medium Christmas sweater. I’m 5’4, 130lbs, and average... See more
Company replied
Company details
Written by the company
Picking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99
Contact info
472 Century St, 42101, Bowling Green, United States
- help@pinklily.com
- pinklily.com
4.4
Excellent
408 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cheap Clothing
Takes forever to come. I'm a size six waist, large pants didn't fit. The quality is cheap. This is not quality boutique clothing. The pants are super long. The sweaters are made super cheap. I recently ordered from Cider and their clothes were far superior and truer to size. Everything I ordered would require tailoring. I don't tailor cheap quality clothing. I get they want me to email them, as so I'll take this review down. These stores have pitfalls where consumers can not put up real reviews to expose their cheaply made clothing.
26 March 2026
Unprompted review
Reply from Pink Lily
Hi Dal! We are so sorry you were not happy with your purchase. Please email us and we will be happy to further assist you.
Won't stop ordering!
I've been ordering from Pink Lily for 5 years and I won't ever stop. The quality of the clothes is amazing and the prices are great!
5 January 2026
Unprompted review
Reply from Pink Lily
Five years is an incredible milestone, and we are so honored to have been part of your wardrobe for so long. We'll keep working hard to make sure those 'amazing' pieces and prices never stop coming your way! Thanks for being such a loyal part of the family.
Reply from Pink Lily
Thank you so much for the kind words. We’re thrilled to hear you're loving your new pieces and that everything arrived right on time. Can’t wait to see how you style them!
Company is amazing and I love their…
Company is amazing and I love their clothes
15 February 2026
Unprompted review
Reply from Pink Lily
Thanks for taking the time to share your 5-star rating! We are so glad we could meet your expectations.
Reply from Pink Lily
Hey Sarah! I am so sorry you were not happy with your order. Please reach out to us at help@pinklily.com for help with a return.
Pink lily clothes are amazing!
Pink lily clothes are amazing!! Shipping is fast, packaged beautifully with the cutest clothes! So happy with my purchase! Planning to order again soon!
23 January 2026
Unprompted review
Reply from Pink Lily
We're thrilled to hear you're loving your new Pink Lily pieces and that they arrived quickly and beautifully packaged. We can't wait to help you find your next favorite outfit soon!
Cute, fun, unique items
glad I placed my first order with Pink Lily. I found some really fun cute things at great prices. Overall I am happy with everything
11 February 2026
Unprompted review
Reply from Pink Lily
We are so glad your first order with Pink Lily was a success! Welcome to the family—we can’t wait to see what you pick out next!
First time buying from this site
First time buying from this site. I accidentally reordered two pants and yall reimbursed me immediately which was nice and got all my clothes in a timely manner. Couldn’t ask for more!
4 February 2026
Unprompted review
Reply from Pink Lily
We’re so glad we could quickly fix that accidental reorder for you—our Customer Care team always aims to make things right as fast as possible. It’s wonderful to hear your clothes arrived on time and that you’re happy with everything!
Turn around time was quick on receiving…
Turn around time was quick on receiving clothes. The clothes were excellent quality.
12 February 2026
Unprompted review
Reply from Pink Lily
We are so happy to hear that both our quality and speed hit the mark for you.
My pink shoes are beautiful
My pink shoes are beautiful, my daughter added bling to them for me to west for my birthday and Valentines Day!!
4 February 2026
Unprompted review
Reply from Pink Lily
Wishing you a very Happy Birthday and a wonderful Valentine's Day in your new shoes!
Always adorable!
I love everything I receive from this boutique. It’s always super adorable and I get everything on sale so, it’s really affordable.
30 January 2026
Unprompted review
Reply from Pink Lily
That is so wonderful to hear! We are thrilled that you’re loving your finds and scoring those sweet deals on our adorable pieces. It’s always our goal to keep your closet stylish without breaking the bank!
Love the tank tops
1 February 2026
Unprompted review
Reply from Pink Lily
Hey Dorothy! We are so glad you love the items you received. Thank you so much for trusting us and shopping with Pink Lily.
I love Pink Lily!
I love Pink Lily! I always get compliments whenever I wear something from them!
31 December 2025
Unprompted review
Reply from Pink Lily
Thank you so much! We strive to curate pieces that spark joy, and it sounds like your wardrobe is doing just that. Thank you for choosing us to help you look and feel your best.
High-quality great prices!
I’ve been shopping with Pink Lily for about three years and I have never received anything that I wasn’t 100% satisfied. I’m always excited to receive my order, because I know the quality of their products. Who doesn’t love a cute new outfit at a great price!
15 January 2026
Unprompted review
Reply from Pink Lily
"Hi there! Thank you so much for being part of the Pink Lily family for the last three years! We are absolutely thrilled to hear that you’ve been 100% satisfied with every single order. There is nothing we love more than knowing our customers feel confident and excited when their pink package arrives.
Amazing clothes and great quality
Amazing clothes and great quality! Gave my wardrobe a refresh
8 January 2026
Unprompted review
Reply from Pink Lily
We're so happy you're loving the quality of your new pieces! There is nothing quite like a wardrobe refresh to boost your confidence, and we are thrilled we could help you level up your style. Can't wait to see you back for your next find!
Quick and easy!
9 January 2026
Unprompted review
Reply from Pink Lily
Thanks for the review! We’re so glad we could provide a quick and easy experience for you. Hope to see you again soon!
This is my favorite boutique store…
This is my favorite boutique store ever!! So glad I found them online.
1 January 2026
Unprompted review
Reply from Pink Lily
Thank you so much! We are thrilled to be your favorite boutique. It makes our day to know you found us online, and we can't wait to help you find your next favorite piece!
Sizes off on some items
Sizes off on some items. Missed the two week return window due to the holiday bustle so now I’m stuck with them. Hestitant to order again due to sizing issues.
25 November 2025
Unprompted review
Reply from Pink Lily
Hey Taylor! We are so sorry to hear that. If would would still like to process a return or exchange then please reach out to Help@pinklily.com.
My daughters love their jewelry box and…
My daughters love their jewelry box and jewelry!!
25 December 2025
Unprompted review
Reply from Pink Lily
We are so happy to hear that your daughters are enjoying their new jewelry and jewelry box! Thank you for sharing the love—it's wonderful to know we could add a little extra sparkle to their day.
Delivery was quick and my sweatshirt is…
Delivery was quick and my sweatshirt is adorable!
4 December 2025
Unprompted review
Reply from Pink Lily
Thank you so much for the review! We're thrilled to hear your sweatshirt arrived quickly and that you love how it looks. Enjoy your new cozy addition!
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