Pillsorted takes the stress out of repeat prescriptions. They remind you when the prescription needs to be ordered, tell you when the prescription has been sent and your order arrives promptly to your... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very helpful and understanding. Not everyone fits into a box and the staff were clear in their discussions with me and made sure the correct product was suggested. Delivery was quick and on time wit... See more
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Up to now,my experience as been good. From ordering from Dotcors, to delivery,at home I was kept updated, via emails and txt messages. Even had numbers to track from Royal Mail. Came on time. Sti... See more
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Arrived on time. Excellent service. So much easier than wiring or telephoning Doctor But why is your system not compatible with my iPhone. When you send me Reminder I have to email you with r... See more
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Company details
Written by the company
PillSorted is a full-service pharmacy providing private treatments across the UK and NHS prescriptions in England. We combine compassionate care with innovative technology to deliver a truly personal pharmacy service. From consultations and prescribing to repeat prescriptions and weight loss treatments, our expert team offers personalised, high-precision care—sorting, dispensing, and delivering medications straight to your door.
Contact info
Carthouse 3, Copley Hill Business Park, CB22 3GN, Cambridge, United Kingdom
- 03334 050380
- info@pillsorted.com
- pillsorted.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 2 weeks
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Reply from PillSorted
Hi Karen, thanks for the 5 stars! Always on time is what we aim for.
— The Pillsorted Team
Very professional and reliable service.
8 May 2026
Reply from PillSorted
Hi Mick, thank you for the kind review! Professional and reliable is exactly what we aim for.
— The Pillsorted Team
Goods delivered as advertised
Goods delivered as advertised, thank you. One star off for high standard delivery charge -
6 May 2026
Reply from PillSorted
Thank you for the review and for the honest feedback. We're really glad your goods arrived as expected. We hear you on the delivery charge — we work hard to keep our pricing competitive, but we'll keep your feedback in mind as we review it. Thanks again for taking the time to share!
Order arrives on time
29 April 2026
Reply from PillSorted
Hi Norma, thanks for the 5 stars! Pleased your order arrives on time.
— The Pillsorted Team
Problems sorted quickly and the staff…
Problems sorted quickly and the staff are always amazing 👏
30 April 2026
Reply from PillSorted
Hi there, thank you for the lovely review! We'll pass on the kind words to the team — they'll really appreciate it.
— The Pillsorted Team
Reply from PillSorted
Hi David, thanks for the great review! Really pleased you were happy with the service.
— The Pillsorted Team
I requested some special things and…
I requested some special things and received them following the wonderful service of PillSorted
6 May 2026
Reply from PillSorted
Hi, thanks for the lovely review! Glad we could sort out the special items for you — really appreciate the kind words.
— The Pillsorted Team
I have never been disappointed with the…
I have never been disappointed with the service, Items are always correct,the team are always pilot and easy to communicate with,delivery service is always on time and it saves me from worrying.
7 May 2026
Reply from PillSorted
Hi Joan, thank you for such a lovely review! It means a lot to hear we've taken the worry out of getting your medication. We really appreciate you sharing that.
— The Pillsorted Team
Everything was smooth
Everything was smooth, I was kept informed of the status and posting of my medication.
1 May 2026
Reply from PillSorted
Hi Angela, thanks for the great review! Glad everything was smooth and that you were kept in the loop along the way.
— The Pillsorted Team
The only issues I don't think you're…
The only issues I don't think you're Guys should charge for delivery.
8 May 2026
Reply from PillSorted
Hi Suzanne, thanks for the 5 stars and the feedback! We'll pass your thoughts on delivery charges along to the team — we really appreciate you taking the time to share them.
— The Pillsorted Team
Absolutely brilliant service.
Absolutely brilliant service.
I can relax regarding due time for my prescriptions always on time . Great notification, brilliant delivery really pleased my daughter recommended them
7 May 2026
Reply from PillSorted
Hi Carol, what a lovely review — thank you! It's wonderful to hear your daughter's recommendation worked out and that the reminders, delivery and on-time prescriptions are giving you peace of mind. That means a lot to us.
— The Pillsorted Team
Great service 5 star delivery always on…
Great service 5 star delivery always on time would recommend to anyone
7 May 2026
Reply from PillSorted
Hi Joseph, thanks so much for the kind review and the recommendation! 5-star delivery on time is exactly what we aim for.
— The Pillsorted Team
It saves me ringing the surgery and…
It saves me ringing the surgery and waiting and waiting to get through. Also saves me a trip to the chemist. I don’t drive and can’t always walk that far
7 May 2026
Reply from PillSorted
Hi Mr Rudderham, thank you for sharing this. We're really pleased we can save you the trips and the long phone calls, and make things that bit easier.
— The Pillsorted Team
Reply from PillSorted
Hi Judith, thanks for the 5 stars! Lovely to hear your order arrived early.
— The Pillsorted Team
Reply from PillSorted
Hi Graham, thanks for the great review! Easy repeats and super-fast delivery is exactly what we aim for.
— The Pillsorted Team
Reply from PillSorted
Hi Anthony,
Thank you for your order from us. I am very sorry to see that you experienced a 24 hour delay is receiving your parcel from Royal Mail. Your feedback is very important to us to improve our service and I will certainly be feeding this back via the Royal Mail Business Support Unit.
I hope you are feeling better and thank you for taking the time to give us some constructive feedback.
Kind regards, Alister
Alister Huong MRCPharm FRSPH
Director of Operations
Pillsorted Ltd
Slowly beginning to get things right…
Slowly beginning to get things right for me which us greatly appreciated
30 April 2026
Reply from PillSorted
Thank you for sticking with us and for sharing this. We're really glad things are heading in the right direction for you. If there's anything specific we can still improve on, please do reach out — we'd love to get to a full 5-star experience. We appreciate you!
Always helpful on fone.
Always helpful on fone.. polite.. an delivery is always on time... 10/10
29 April 2026
Reply from PillSorted
Hi Mr Shaw, thank you for the lovely review and the 10/10! It's great to hear our team has been helpful and polite, and that delivery is always on time.
— The Pillsorted Team
Very fast service
7 May 2026
Reply from PillSorted
Hi Jacqueline, thanks for the 5 stars! Glad the service was fast.
— The Pillsorted Team
Great experience
First time using Pillsorted but they were extremely quick with approving and delivering my order. They were thorough in terms of asking for picture/video evidence to ensure the prescription is right as a new customer. Would definitely recommend and use again.
7 May 2026
Reply from PillSorted
Hi, thanks so much for the great first review and the recommendation! Our safety checks are an important part of looking after new customers, so we're glad they came through. We look forward to looking after you again.
— The Pillsorted Team
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