Just renewed a Pikl policy. The phone service was efficient (no long waits) The call was handled by Leila who was helpful and personable Gordon Stobart
Company replied
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Just renewed a Pikl policy. The phone service was efficient (no long waits) The call was handled by Leila who was helpful and personable Gordon Stobart
Company replied
So pleased to find PIKL as Furnished Holiday let (Air/Booking etc) so difficult to find as standard contents (I have a Leasehold flat where Freeholder insures the buildings) insurance frequently doesn... See more
Company replied
Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy. There was also the bonus of being... See more
Company replied
I was looking a second home insurance. I was transferred to PIKL by Confused, as they specialise in 2nd home insurance. Access to PIKL was easy via Both Online and very efficient Phone service. Unf... See more
Company replied
Pikl is a new insurance broker, specialising in products for the Sharing Economy. We cover you when you let your property to paying guests, you might let your home on Airbnb or let out your holiday home. Whether it's for a day or a whole year, we've got you covered!
Suite B, 2nd Floor , The Atrium, St Georges Street, , NR3 1AB, Norwich, United Kingdom
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The renewing of our policy was very easy, documents came with the renewal email so they could be read prior to renewing. The very first contact, last year, with an employee on the phone was very great and he was very helpful. A great company for Hosts of holiday lets!

Reply from Pikl Insurance
James was professional and patient in explaining all the details of my joint home & holiday let policy clearly. I was happy with the premium..

Reply from Pikl Insurance
James gave me all the information I needed and guided me to the right policy for my needs which I hadn't had from other firms. I was then able to choose between 3 insurers and felt happy with the quote.
My only reservations were that the sound on the phone was low and I had to concentrate very hard to catch everything said. Also at the end I thought I was going to pay straightaway, and did not understand I had to wait about 3 minutes to pay.

Reply from Pikl Insurance
Mia on the sales desk was very helpful, informative, polite and professional. She took the time to run through some options before finalising the insurance. She seemed very knowledgeable, spoke very eloquently and was patient.
Great job, thank you.

Reply from Pikl Insurance
When it came to claim they couldnt have been more helpful and supportive. 100% if you are hosting take out insurance with pikl!

Reply from Pikl Insurance
I was impressed with how easy it was to get my insurance arranged for my holiday let. Rebecca was very polite and clear when giving me the information. I’d definitely recommend Pikl to anyone.

Reply from Pikl Insurance
Softly spoken and very helpful. I had met with so many different and vague questions from other insurers, but these questions were more to the point and it was easier to understand what they were asking.

Reply from Pikl Insurance
Clear and easy to navigate and excellent insurance.

Reply from Pikl Insurance
Amazing service. Mia was absolutely brilliant - she was professional, courteous, polite, patient and incredibly helpful. I would highly recommend! Really impressive service and Mia was an absolutely credit to Pikl. I would definitely use them again and will highly recommend to others.

Reply from Pikl Insurance
Was helped by the lovely Maria who was very kind and took time to go through with me the policy I needed and answered all my many questions. She sent through the quotes so I could re look and I phoned her back this morning and got put back through to her to pay. Maria is excellent at her job and put my mind as ease that I had chosen the right policy, so over all extremely happy with the service she gave me. Thank you Maria you are definitely 5 star service. Hope to speak to you in a years time for renewal

Reply from Pikl Insurance
Clear professional and easy to understand
Maria made the whole experience easy

Reply from Pikl Insurance
Maria provided amazing, caring service for my partner when she was trying to organise insurance for her father's property. She went out of her way to ensure that everything was handled promptly and her service was outstanding. Thank you so much.

Reply from Pikl Insurance
Pikl are like a breath of fresh air for someone looking for Airbnb public liability insurance as part of, or as an add-on, to their buildings and contents policy.
There was also the bonus of being able to run through everything on the phone with an advisor too.
Glenn was super helpful, answered my numerous questions and was a joy to deal with.
Highly recommended.

Reply from Pikl Insurance
We have had excellent service from James and Lydia, helping us through the complexity of house and contents insurance plus hosting insurance when we let our house out through AirBnb.
James was especially patient.
Many thanks

Reply from Pikl Insurance
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