I’ve had a good experience shopping with PickleballCentral. They have a huge selection of paddles, balls, and gear, which makes it easy to find exactly what you’re looking for. Shipping is usually f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
PickleballCentral is the industry's largest source of pickleball paddles, nets, sets, court accessories, and clothing. We specialize in nothing but pickleball! We are 100% devoted to making our customers happy, and strive to make sure each customer's order is handled with care! All of our staff play pickleball (we even have a court in our warehouse), so they are ready and able to assist you with any questions you might have about our products.
Contact info
22330 68th Ave S, Kent, WA 98032, United States
- 888-854-0163
- info@PickleballCentral.com
- pickleballcentral.com
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competive pricing
Competive pricing, large selection of products, and great customer service. Pickleball Central is my first choice for my pickleball needs.
I paid for 3-day shipping and have been…
I paid for 3-day shipping and have been waiting a month to get my order. Still have not received it.
The net we purchased from Pickleball…
The net we purchased from Pickleball Central was reasonably priced and good quality material. The ease of order and the delivery time was exceptional. We love our new net. Easy set up and accurate to pickleball court size. Extremely pleased with our purchase.
Uncaring customer service
I ordered a paddle used. I got an email saying that I was getting a great deal. It was at about half price.I was really excited so I ordered the paddle. After I place the order, somehow I got on your website and I found the same paddle brand new for about fifteen dollars less than a used one. I reached out to customer support.They said, too bad, so sad there's nothing they could do. When I got the paddle, it did not play the way I needed it to.It was too light for me. I reached out to customer support.They said, because it was a used paddle, it was non returnable. I totally understand that.However, I could have got a new paddle for less money.And I could have returned it. I spoke with your customer service people.A couple of times through email, everybody pretty set much said, so sad for you. I told them I was going back to amazon where I get amazing customer service. I will not buy from you guys again. Because I thought I was terribly wrong now. I have a paddle that doesn't play The Way I should. I paid more for it than I could have got in a new onefor and I could have returned. I have told everybody I know that place.Pick a ball about your poor customer service. I told the people I emailed, I was going to be doing this, and they could have cared less.
Great value purchase for a preowned…
Great value purchase for a preowned paddle.
Great selection of pickleball paddles
I ordered two pickleball paddles from Pickleball Central. The selection of paddles is great. The shipping was fast and free. Unfortunately I chose to return the paddles. The return was easy and hassle free. Will Definitely will order from Pickleball central again.
All around great experience
The online paddle quiz was very helpful for selecting my new paddle. Communication about my purchase and shipment was just right. Delivery was within a few days.
This has to do with the product
This has to do with the product. I bought a $200 pickleball net and the parts don’t even measure the same! Infuriating!!!
I was very impressed with the service I…
I was very impressed with the service I received. I also appreciated the ability to purchase a used paddle that was still like new.
Fleeced
I purchased an item for 9 dollars and you charged me almost 13 for shipping. Feel like I got fleeced
I had a great experience with…
I had a great experience with Pickleball Central! I originally purchased a paddle at full price, but shortly after, it went on sale. When I reached out, their customer service team was quick to respond and honored the sale price without any hassle.
It’s refreshing to see a company stand behind their customers like that. Between their responsiveness and commitment to fairness, I’ll definitely be buying from them again. Highly recommend!
I enjoy purchasing through Pickleball…
I enjoy purchasing through Pickleball Central because their customer service is very responsive not to mention that they have a wide variety of products with the 30 day trial period.
The people I dealt with or courteous…
The people I dealt with or courteous knowledgeable and a pleasure to deal with
I ordered 12 life time pickleballs and…
I ordered 12 life time pickleballs and paid $15 for shipping. That was a week ago. Seems like $15 should get them here faster than that. I’ve ordered lots of stuff from you guys over the years and this is the first time I haven’t been happy about it.
It was easy to order
It was easy to order. The delivery was as I was told and the shoes are great. What else do we need?
Fast shipping
Fast shipping, easy shopping experience and everything always arrives in great shape
Very easy set up
Very easy set up! Awesome net, hope to play for years to come!
Shabby Shipping Disappointed
Purchased a $300 paddle. Shipped it a bubble bag. Most likely won't purchase a paddle from here again. Luckily it was not damaged. Even Amazon puts $50 paddles in a box.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








