Pi Supply Reviews 

185
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

This company took my order in June 2021. Today is 1st of July 2024 and I have just had a verdict by a JUDGE for these scam artists to give me my money back. Take them to the small claims court... See more

Rated 1 out of 5 stars

Quite possibly the worst run family company I have ever experienced, lies , cheats, no respect for law or legislation, held money for two years,ignoring requests for refund claiming “ bespoke item” wh... See more

Rated 1 out of 5 stars

Shocking service , item ordered over 2 years ago . Arrived faulty , on trying to contact customer services emails are just ignored or passed on to other staff memebers which aren’t able to resolve .... See more

Rated 1 out of 5 stars

Be careful because this company operates under many different names, using smaller branch companies that they own. One of them is "Nebra Ltd" which I bought a hotspot device from that was dead on arri... See more

Company details

  1. Computer Store
  2. also in
  3. Battery Store
  4. Computer and Accessories Store
  5. Electronic Spare Parts and Components Store

Written by the company

Pi Supply is an intelligent power switch for the Raspberry Pi computer. We have just been successfully funded on Kickstarter here - http://kck.st/UVBXTE and you can also now purchase a Pi Supply from - http://www.pi-supply.com


Contact info

2.0

Poor

TrustScore 2 out of 5

185 reviews

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No recent history of asking for reviews

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2.0

All reviews

(185)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

DiddyBorg V2 Multifunction Top Kit

This kit comes with additional posts so that the Multifunction Top can be fitted as an extra tier above or below the display top. Alternatively you can keep the low profile and simply replace the standard Display Top instead.I think that we will continue to buy various devices in this store. This is the best store among the rest.

2 January 2022
Unprompted review
Pi Supply logo

Reply from Pi Supply

Thank you

Rated 5 out of 5 stars

ZeroBorg Complete

I am happy with the delivery speed of this store. The ZeroBorg is our add on board for controlling motors using the Raspberry Pi Zero. It's small size means it fits neatly below a Raspberry Pi Zero and opens up endless possibilities for tiny robot designs.

2 January 2022
Unprompted review
Pi Supply logo

Reply from Pi Supply

Thanks for your great review

Rated 5 out of 5 stars

The equipment is brightly colored.

For more than 10 years I have been working in my company as a specialist in setting up and providing various equipment for video conferencing and conference calls. I am in charge of a lot of cables and various communications. In order not to get confused I use different colored connections for these purposes. I recently purchased a 1m Ethernet Cable - Red on this website. Now it is much easier for me to navigate through the many connections I use.

1 January 2022
Unprompted review
Pi Supply logo

Reply from Pi Supply

Thanks

Rated 5 out of 5 stars

ThunderBorg with Lid - Dual 5A Motor

This version has the optional ThunderBoard Lid which comes with second super bright LED which can be independently controlled. Thanks for nice price!

31 December 2021
Unprompted review
Pi Supply logo

Reply from Pi Supply

Thank you

Rated 2 out of 5 stars

This Pi Supply couldn’t deliver as promised.

This Pi Supply company has moved the ship date for the helium miners three times for me, and is now it has been moved into the first quarter of 2022 when the last conversation stated Q4 of 2021 with proof I can provide if needed. They are now requested ot refund my hard earned money and will keepo you updated with this next adventure from this untruthfiul company. USE CAUTION WITH PI SUPPLY your investment will be tied up for a year with zero earnings I will update this to a 2 star rating if they give me money back. After the fees and exchange rate I got my money back they had for almost a year. I’m glad I canceled now no regrets.

13 December 2021
Unprompted review
Pi Supply logo

Reply from Pi Supply

As you have penned this anonymously I cannot authorise a refund for you, however, if you can email into us and request one it will be quickly dealt with

Best wishes
Jacqui Moore

Rated 5 out of 5 stars

Nebra service & buying Miner

Hi, i had some issues with my nebra that was urgently resolved, they offerd me everything to minimize the downtime of my repair!

10 December 2021
Unprompted review
Pi Supply logo

Reply from Pi Supply

Thank you for your kind words and pleased we were able to resolve the matter in a timely fashion

Rated 1 out of 5 stars

Failed to deliver in 7 months - no replies to support

Failed to deliver in 7 months, zero support
Raised 3 support requests since August all have been ignored even though I have received ticket numbers. I ordered a Nebra indoor hotspot in April and can't get a refund as it's literally impossible to speak to anyone at the company. They have essentially stolen my money and failed to deliver a product ordered 7 months ago.

7 November 2021
Unprompted review
Pi Supply logo

Reply from Pi Supply

Unless you paid with crypto you can get a refund at any time upto delivery
Sadly as this post is anonymous I cannot look your order up to offer you some help

Rated 1 out of 5 stars

PLEASE READ THIS

PLEASE READ THIS, IT WILL HELP YOU.

My order number #11282
Order date: March 30, 2021

same review was written for Nebra.

No update yet from my shipment, I order an outdoor miner and haven't received it yet. This is clearly a scam, they oversold without checking their capacity to fulfill orders. I have reached out to them multiple times and no response. 9 months of waiting is just unacceptable.

You can reach out to either Citizen Advice or Trading Standards like I did. either way your query will be sent to Trading standards for investigation of this business. Here is an abstract of the response I've got from Citizen Advice:

Your rights and obligations

Under the Consumer Rights Act, goods should be delivered within the timescale stated or within 30 days of the order. If the trader fails to deliver the goods within this time you would need to set a final date for the delivery of the goods and provide this date to the trader.

It would be down to the trader to prove the goods have been delivered yourself or your agreed safe place.

If the goods are not delivered by the date you have set, you may then request a full refund; there is more information here.

Your next steps

· Follow the trader’s complaints procedure (you may need to ask or look through the website for this).

· If the complaint fails, contact the trader in writing explaining your rights and setting a deadline for them to deliver the goods. Send the letter as tracked from your local post office, email is also fine.

· Ask if trader is a member of an Alternative Dispute Resolution Scheme, this is a third party that may help to mediate between you if there is a breakdown in communication.

What we will do

We’ll refer this issue to Trading Standards as you have identified a potentially misleading business practice. Whilst this doesn’t help you resolve your problem, it gives Trading Standards vital intelligence about how the trader operates their business.

5 November 2021
Unprompted review
Rated 1 out of 5 stars

Nebra and Pi Supply - avoid

A subsidiary of Nebra Ltd but just as incompetent and unprofessional. Maybe they’re fine for Pi hardware but if you want a Nebra HNT miner don’t waste your time or money - claim to have shipped 35k units but only about 10k onboarded with batches 2/3 still not fulfilled despite their claims. Seems miners arrive non-functional or defective and as you can’t get support (unless you open a dispute) you’re stuck. Cancelled my order when I realised after 6 months they have little intention of delivering (still claiming September delivery). Their staff lack integrity or ethics - they’ll say anything to get off the hook and then failing that, troll you on social media or Discord.

16 October 2021
Unprompted review
Rated 1 out of 5 stars

Nebra is a bad company it did not…

Nebra is a bad company it did not deliver the 3 indoor miners I ordered. The CEO was very rude and disrespectful when I asked where the miners were and when I would expect to receive them. I ordered the HNT miners when there were 20k miners on the network now it's over-saturated with over 150k miners and Nebra has not delivered. I have lost earnings and the issue has also caused a lot of distress financially.

Nebra has had plenty of chances to deliver and never.

Nebra tricked the Helluim network into accepting them as a third party by overselling them selfs with the Pi-Supply and RAM Audio name. There is a video on YouTube by a guy called Tactical Investing search for The Nebra Scam, Lies, and Coverup...What You Didn't Know in Youtube. Far as I'm concerned this Nebra and Pi-Supply are the same company bunch of scammers

I have reported this company to trading standards.

10 September 2021
Unprompted review
Pi Supply logo

Reply from Pi Supply

Hi Craig

We did not deliver the Miners to you because you cancelled your order and we refunded you. I have numerous emails from you that have all been replied to and your order was at the every end of Batch 4 which is not due for shipping yet

Best wishes
Jacqui Moore

Rated 1 out of 5 stars

Not to be believed!

They are associated with Nebra and Nebra has been selling gateways for the Helium network. They have
promised deliveries since March and very few have been delivered. Do not expect to get your gateway from them. They don't even respond to emails or participate in their Discord.

20 August 2021
Unprompted review
Rated 1 out of 5 stars

Sell defective products and do not respond to emails or other customer support

Be careful because this company operates under many different names, using smaller branch companies that they own. One of them is "Nebra Ltd" which I bought a hotspot device from that was dead on arrival. Any attempts to reach out to Nebra have been unsuccessful. They have ignored all email requests and totally abandoned their discord server. Save yourself a lot of trouble and stay away from this company...look elsewhere

16 August 2021
Unprompted review
Rated 1 out of 5 stars

Only lies coming from this company

Only lies coming from this company. This company will lie in your face and tell you to stop the refunding process so they can send out the miner. After canceling the dispute you will never hear from them again.

15 August 2021
Unprompted review
Pi Supply logo

Reply from Pi Supply

As you do not put your name to this post I cannot look your order up to assist you. However we refund anyone who makes a request unless they have paid with crypto

Rated 1 out of 5 stars

The owner of this company is a liar!

The owner of this company is a liar. He has been caught more than once by the community and from distributors. I purchased 15 units on Feb and they are no where to be found. No one has answers.

15 August 2021
Unprompted review
Pi Supply logo

Reply from Pi Supply

All orders from February have been fulfilled unless of course you cancelled your order before fulfilment. Sadly as you do not give your name I cannot look your order up to verify this with you

Rated 1 out of 5 stars

liars

liars, scammers, take the money never deliver

15 August 2021
Unprompted review
Pi Supply logo

Reply from Pi Supply

As you do not share your name in this post I am unave to look your order up to see if there has been an issue. Please get in touch with us directly to discuss thanks

Rated 1 out of 5 stars

It's a SCAM

It's a SCAM, they sent me the wrong item, I paid £100 and got a thing of £10 value. The customer support doesn't reply.
I got scammed. Be advised

9 August 2021
Unprompted review

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