Physio.je Reviews 

69
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Paul is excellent - so knowledgeable and empathetic and he really sorted out my neck and shoulder problems for me. Great use of the exercise app too! Highly recommend Paul and his colleagues at Physio... See more

Company replied

Rated 5 out of 5 stars

I would thoroughly recommend Physio.je and in particular, Fiona. I have recently completed a course of physiotherapy with Fiona and her expertise as well as her manner allowed me to develop my... See more

Company replied

Rated 4 out of 5 stars

Nina kindly moved around appointments so I was able to get a quick assessment on my knee injury. Over the 3 months of recovery, Ben was incredibly knowledgeable and supportive. I am extremely g... See more

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Rated 5 out of 5 stars

I’m having my treatment with Alena with regards to my pelvic pain and weak legs from my 2 previous c-sections. So far, my treatment is going on really well and Alena has been fantastic in her job! She... See more

Company details

  1. Physical Therapist
  2. also in
  3. Women's Health Clinic

Written by the company

Performance Physiotherapy offers world-class care in the centre of St Helier, Jersey. Whether you are recovering from childbirth or skiing Olympic giant-slalom, Performance Physiotherapy can help. Our physiotherapists have postgraduate qualifications and many years of experience, to help you to rehabilitate in a safe, comfortable way. We believe in maintaining a positive, evidence-based approach, under which patients can recover rapidly from pain and injury, and reach their highest physical goals.


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4.8

Excellent

TrustScore 5 out of 5

69 reviews

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4.8

All reviews

(69)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Experts in their field who genuinely care about their clients.

Fiona and Paul are very professional and detailed in their examinations. I went to see Fiona with a painful swollen wrist after open water swimming and within 15 minutes she had identified the problem. It was fully explained to me and a program was drawn up to help me recover. Excellent. Fiona also telephoned me two days after my initial appointment to check the swelling had gone down and how I was recovering. This was exceptional and made me feel she was serious about making sure my recovery was going as it should. If I am honest I have not experienced such excellent care before. During follow up appointments I saw both Fiona and Paul. Excellent service from them both, I cannot recommend them enough.

28 July 2022
Unprompted review
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Reply from Physio.je

Thank you so very much for this fantatstic review, really pleased that Fiona and Paul have helped so much with your wrist and back to swimming again!

Rated 5 out of 5 stars

Excellent care and results

Paul has help me recover fully after a skiing accident and in a shorter time than my consultant thought it would take which allowed me to get back on my cycle so I could enjoy my passion of road cycling.

His expertise, knowledge and client care are second to none.

I don’t have any hesitation to recommend him to anyone needing help to recover from an injury and I am truly grateful for his work.

Eddie Noel
June 2022

23 June 2022
Unprompted review
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Reply from Physio.je

Thanks Eddie for the fantastic review, so pleased that you have been able to to get back to your passion of cycling.

Rated 5 out of 5 stars

Fiona is amazing

Fiona is amazing! Fiona seems to understand the pain your in even when you can’t describe it yourself. Fiona takes the time with you to understand what has happened and sort out the best treatment and exercises for you. I can’t thank Fiona enough for getting me back on my feet. Fiona also takes the time to get to know and remembers what’s going on in your life and she is great laugh too :) thank you Fiona

25 May 2022
Unprompted review
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Reply from Physio.je

Thank you so much Christina for the great review about treatment with Fiona. She is an excellent physio and we are so glad you think so too. Hope all is well with you.

Rated 5 out of 5 stars

Excellent treatment at short notice

On holidays in Jersey, I needed help quickly. Performance Physio made this possible and fit me in at short notice.
I felt very well taken care of by the physiotherapist, mitigating the pain and giving good instructions for own exercises and treatment after. Flawless administration, very friendly reception, definitely recommendable.

24 May 2022
Unprompted review
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Reply from Physio.je

Thank you so much for the review, great to meet you and be able to help while you were visiting Jersey.

Rated 5 out of 5 stars

Paul and Alex - what a team!

Paul has been my physio since August 2018 following a serious skydiving injury which resulted in a ruptured PCL (knee). Paul spent 7 months working with me in pre-hab before a major knee operation in March 2019 at Spire Southampton Hospital, where I was fortunate to receive the gift of donor ligament to repair my torn PCL, in the care of a fantastic orthopaedic surgeon - Dr Hancock.

I have kept Paul busy since! Not only has he provided ongoing knee rehab but has been my trusted physio following surgery to both elbows and cervical spine. I welcomed the first lockdown in March 2020 with two spinal disc replacements (C5/C and C6/C7). During this unprecedented challenging time, Paul and the team were immediately responsive during the pandemic and provided online video consultations to assist my rehab following major surgery from home.

It is fair to say that I have had a particularly challenging post-op recovery due to work and lifestyle pressures. Aside from his obvious exceptional knowledge of sports physiotherapy,Paul has a genuine and empathatic nature which instantly meant we could strike up a friendly rapport and have a laugh (despite him being a Kiwi to my Aussie!). As part of my spinal rehab, I have also had the pleasure and benefit of Pilates rehab sessions with Alexandra Frankham – Alex not only an experienced physio but also a qualified Pilates instructor with equipment on site at her practice.

Both Paul and Alex have been there to support me in some of my hardest moments, always willing to lend a sympathetic ear to listen to my frustrations and concerns. They complement each other and their practice with measured, calm, methodical and very pragmatic advice in terms of what is achiveable. Together they continue to help me adjust and plan attainable goals.

Fiona Robertson is another fantastic physio that has helped me with my knee sessions when Paul has been away with the likes of the U.S. Ski Team! Nina Wright, the Administrator, is always responsive, friendly and patient with my multiple booking requests. The Performance Physiotherapy team always go above and beyond with health insurance queries, preparing reports for my surgeons and are always readily accessible if I need to email someone quickly to check on my rehab exercise program between physio sessions.

It is really lovely to see them work together as a team and I could not recommend their practice highly enough. Jersey is lucky to have such talent in the one place.

Bella Ward

20 May 2022
Unprompted review
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Reply from Physio.je

Thanks Bella for such a great review, we are so pleased to be able to help you so much with your recovery.

Rated 5 out of 5 stars

I was lucky enough to have a really…

I was lucky enough to have a really lovely and straight forward pregnancy and home birth experience - everything went so well, but I was still in need of some support after birth with my
pelvic floor. I saw Alex postnatally for 3 physiotherapy sessions, including the brilliant 'Mummy MOT' and I feel so much better and hugely reassured as a result. Alex is a wealth of knowledge, support and reassurance and I am so grateful for her practical advice! Now 8 weeks postnatal, and with Alex's continued support, my pelvic floor feels on the road to recovery. I wouldn't have known where to begin without Alex - it is so worth investing time and effort in to your postnatal recovery! Thank you so much Alex

16 May 2022
Unprompted review
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Reply from Physio.je

Thank you so much, its wonderful to know that the 'Mummy MOT' helped you so much!

Rated 5 out of 5 stars

Thank you! ⭐⭐⭐⭐⭐

Following a nasty injury to my arm involving a joint, surgeries, bone fractures and nerve damage last year, a couple of mths after the injury I found Paul at Performance Physio.
Left with a painful arm which did very little it's fair to say I was a bit of an emotional mess!

Paul is professional, knowledgeable and enormously positive. After a lot of work and never giving up (mostly from him!), my arm is now functional and I will be forever grateful to both him and the lovely team he works with who are all such wonderful happy and positive people.

Without hesitation I would recommend the team at Performance Physio. You guys are ace 💪👊

12 May 2022
Unprompted review
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Reply from Physio.je

Thanks so much for the great review Amanda, it's a pleasure to have helped, this feedback gives us so much joy to hear success stories😊

Rated 5 out of 5 stars

‘Mummy MOT’ review

I wouldn’t hesitate to recommend Performance Physiotherapy to friends and family. I first saw Alex for a ‘Mummy MOT’ following the birth of my daughter. My abdominal muscles had separated during pregnancy and she was so patient with me despite my total lack of coordination with exercises! I was given a number of routines to do at home and Alex really took the time to plan how and when these activities would fit in around my busy schedule, to even include my little girl. The care was not only physical - it didn’t go unnoticed that Alex would also take the time to check in on my well-being and life in general.
Thank you also to the lovely Nina who was always so helpful with rescheduling appointments.
I will absolutely be back if baby number 2 comes along at some point in the future!

12 May 2022
Unprompted review
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Reply from Physio.je

Thanks so much for the great review, it's a pleasure to have been able to help you! We are so happy to hear your story and it brings us so much joy, we are always here to help if and when baby No 2 comes along😊

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