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PH TRAVEL LTD Reviews 

2,894
•
TrustScore 5 out of 5

4.8

Airline Ticket Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 669 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of service. Customers frequently praise the helpful and knowledgeable staff members who go above and beyond to make the entire booking process completely smooth, easy, and stress-free. Many people also appreciate finding great competitive prices alongside fast follow-up care and efficient assistance whenever they have questions. However, some reviewers were not happy with unexpected price increases during follow-up calls and frustrating difficulties when trying to change flight timings. Some individuals also mentioned annoying problems regarding mandatory seat selection fees and receiving inadequate support from employees during travel disruptions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising the personal service and attention to... See more

Service

Customers had positive experiences with service, highlighting quick responses and professional assistance.... See more

Booking process

Reviewers highlight positive aspects of booking_process, describing the overall experience as smooth,... See more

Customer service

People report high satisfaction with customer service, praising staff members for being helpful, polite, and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great deals that fit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

10/10 customer service from lovely Michael who made sure everything was ok about my booking and helped with any issues I had. Will be booking with GetAFlight again! Simple website, nothing complicated... See more

Rated 5 out of 5 stars

Adam was very knowledgeable and gave up to date advice on my inquiry. I am pleased he handled and spoke pleasantly during my phone conversation.

Rated 5 out of 5 stars

I am very satisfied. Paul was very helpful, especially with unavoidable price changes and then a mistake I made in a middle name spelling. I felt I was in very good hands throughout. Highly recommen... See more

Rated 5 out of 5 stars

Robert was really helpful in finding me the most affordable option to upgrade my upcoming flight to business class. He made sure the process went smoothly and was professional at all times. Thank you!... See more

Company details

  1. Airline Ticket Agency
  2. Cruise Travel Agency
  3. Flights Search Site

Written by the company

PH Travel is an ATOL, ABTA, IATA protected company dealing with most of the airlines. We try harder to provide best of our services and deals to our customers. Our motto is to Serve the Best.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(2,894)

610 reviews in the last 12 months

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Rated 5 out of 5 stars

Robert was really helpful

Robert was really helpful in finding me the most affordable option to upgrade my upcoming flight to business class. He made sure the process went smoothly and was professional at all times. Thank you!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied

I am very satisfied. Paul was very helpful, especially with unavoidable price changes and then a mistake I made in a middle name spelling. I felt I was in very good hands throughout. Highly recommend.

12 May 2026
Unprompted review

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