photopaper.co.uk logo
Visit website

photopaper.co.uk Reviews 

159
•
TrustScore 5 out of 5

4.9

Photo Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is very easy to navigate, making the entire online ordering process exceptionally smooth and efficient. People consistently highlight the extremely quick delivery times, highly competitive pricing, and very secure packaging upon arrival without any damage. Though some customers noted comparing delivery costs from several different suppliers or managing tight deadlines before purchasing, consumers ultimately found that items arrived very promptly. Reviewers also appreciated receiving regular status updates, professional customer support when sorting out order details, and experiencing completely hassle-free transactions every time.

What people talk about most

Delivery service

Reviewers express strong satisfaction regarding the delivery service, frequently highlighting the remarkably... See more

Price

People report high satisfaction and appreciation regarding the price. Consumers consistently highlight great... See more

Order

Customers had positive experiences with order, highlighting a smooth website navigation and a simple ordering... See more

Product

Clients share positive opinions on product quality and reliability, stating that items consistently meet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve just ordered my first box of Hahnemühle Photo Rag 308 gsm for an upcoming art fair print run. After comparing prices and delivery costs from several suppliers, I chose PhotoPaper.co.uk. The order... See more

Rated 5 out of 5 stars

I ordered some Fotospeed paper and paid for standard delivery - 2 to 3 days. Less than 24 hours after placing the order my paper was delivered. Photopaper kept me informed, vi email, at all stages f... See more

Rated 5 out of 5 stars

My first order with Photopaper and I am very impressed. Very easy website to navigate with a simple ordering process. Everything arrived the next day. Brilliant service all round.

Rated 5 out of 5 stars

It's a bit of a stretch to call the delivery of two packs of photopaper "Great"! But it all happened as it was supposed to happen - your product 'did what it said on thcan'.

Company details

  1. Photo Shop

Written by the company

Online retailers of digital photo and fine art paper with first class customer service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(159)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great product

Great product, great service consistently. Used now for a number of years and never had an issue.

13 August 2024
Rated 5 out of 5 stars

Quick delivery

Quick delivery, great quality products.
I always use photopaper for my fine art print print needs.
Had a great experience for 3 years of using them.

24 July 2024
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with . Absolutely delighted with customer service from Wendy and colleagues and the quality of the paper is superb. Anybody who is thinking of having a reputable supplier for small or large orders I would have no hesitation in recommending this company 5 Stars all the way , if I could give more I would.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Prices AND Excellent Customer Service!!!

Their prices are REALLY good after a lot of comparing!
I placed an order and then noticed something else I wanted to add to it to save on postage. I contacted them via email asking if this would be possible. Paul was beyond helpful in making this possible for me! Very grateful for such excellent customer service and great prices too!

22 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look