I ordered tray frame in black for my painted art work. Painting fits perfectly, all fittings provided, very good quality, delivered earlier than estimated time on order confirmation. My picture looks... See more
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Review summary
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Have previously used this company on etsy for gifts, however now had reason to do a bigger purchase for our nursery. Messages were replied to really quickly, and they were always really helpful! Place... See more
Company replied
I ordered one of their Made to Measure frames recently and I couldn't be happier. I had a couple of questions before ordering that were answered quickly and clearly. The quality of both the product a... See more
Company replied
The Frame and the inserts are quality and really display my father in laws WWII medals and his photo in a befitting, professional way . It reminds us that things such as this should be on display, be... See more
Company replied
Company details
Written by the company
Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.
Contact info
W&G Prints, CB10 1XA, Saffron Walden, Little Walden, United Kingdom
- info@photoframesandmore.com
- photoframesandmore.com
4.6
Excellent
276 reviews
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This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Really pleased with the frame
Really pleased with the frame.
Looks lovely and fited on our painting like a glove.
It came with all fitings and little white foam spacers to center painting.
Very very happy.
2 January 2025
Reply from Photoframesandmore
So glad you are happy with our float frames :)
Very good frames
Very good frames, decent price and made to order very quickly. Would definitely use again
28 November 2024
Reply from Photoframesandmore
Thank you for your kind words
good frames made to measure
All frames excellent to the measurements submitted and delivered in a timely fashion,
29 November 2024
Great quality
Great quality, super easy to use/setup, fab result. I wil be buying ore of those!
28 November 2024
Great Company
I registered with the site and was sent a 20% off Black Friday offer - brill. Ordering my frame was easy. I was kept up to date. Delivery didn’t take long. It was well packaged to avoid any damage. And the frame itself is wonderful - just what I was after to record my grandson’s first year.
26 November 2024
The measurements they make relate to…
The measurements they make relate to glass size that bears no resemblance to the actual internal measurements of the frame. Instructions should be adapted for box frames
31 October 2024
Reply from Photoframesandmore
Thank you for your feedback. Our measurements are based on the internal perspex size (as stated in the description), which follows standard industry practices used. We understand that determining the correct measurements can sometimes be tricky, especially with box frames. That's why we include a note in the product description encouraging customers to reach out for assistance if needed.
In this case, it seems the incorrect size was ordered, despite the exact measurements being provided as requested.
Poor quality.
Poor quality.
Graduation photo did not fit into graduation photo frame without an enormous struggle.
30 October 2024
Reply from Photoframesandmore
I'm sorry to hear about your trouble. All of our graduation frames are specifically designed to fit the unique nature of pre-mounted university photos like the one you ordered. There are three different size checkpoints, as our graduation frames can vary by just a centimetre. Could you confirm if the size you ordered matches your frame? It’s possible that the wrong size was selected.
Good service and accurately cut framing…
Good service and accurately cut framing at a reasonable price. Keep up the good work.
28 October 2024
Reply from Photoframesandmore
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the service and the quality of the framing.
Excellent mount. Great service.
The mounts are excellent quality, and customer service great. Items arrived very well packaged and protected. Thanks.
31 October 2024
Reply from Photoframesandmore
We're so glad to hear you're happy with the quality of the mounts and our customer service. It's great to know that your items arrived well-packaged and protected.
Would highly recommend
Very helpful and timely responses to my questions about custom frames. Lovely quality and speedy delivery time.
1 November 2024
Reply from Photoframesandmore
Thank you for your kind feedback! We’re so glad we could assist you with your custom frames, and it’s wonderful to hear you’re pleased with the quality and delivery speed.
The parcel arrived early and as I’ve…
The parcel arrived early and as I’ve not opened it I cannot comment on its condition of the contents. It’s a gift for my son’s birthday.
31 October 2024
Reply from Photoframesandmore
Thank you for your feedback! We're glad to hear the parcel arrived early. We hope the contents meet your expectations when you open it. If you have any concerns once you do, please don't hesitate to reach out. We hope your son loves his gift!
Disappointing can't stand it up on its own and returns not accepted!
Really disappointed that the photo frame didn't have a stand so that you could stand it up, you can only hang it up. The quality also didn't seem that great either, really lightweight and doesn't feel very solid! Bought these as a Christmas present, but think I'll be having to purchase some different ones elsewhere. Unfortunately the company does not accept returns.
8 October 2024
Unprompted review
Reply from Photoframesandmore
Thank you for your feedback. We’re sorry to hear that you’re disappointed with the frame. As stated in the product description, this frame is designed as a wall-hanging only option. Additionally, since this frame was made to order, we unfortunately cannot accept returns.
High quality service and product
Responsive to an enquiry; fast despatch with well packaged items and good quality frames - thank you!
1 October 2024
Reply from Photoframesandmore
Thank you so much for your kind words! We’re glad to hear that you were happy with the fast dispatch, quality frames, and our packaging. We truly appreciate your feedback and your support!
LoFrame made to measure
Love that you can get a non standard size frame. Prompt delivery. Well packaged.
2 October 2024
Reply from Photoframesandmore
Thank you :)
Disappointed
We have purchased better quality frames for considerably less money. The sole benefit of these frames was that they fit the size of the Graduation photos we had bought - quite frankly feel ripped off.
30 September 2024
Reply from Photoframesandmore
We’re surprised to hear your comments regarding the price and quality of our frames. Our frames are crafted from real wood, and they are priced accordingly to reflect the quality of materials and craftsmanship.
While we understand that you may have found cheaper alternatives, the market offers a wide range of materials such as MDF or polcore, which are not comparable to wooden frames, crafted in the UK. We're pleased to hear that the frame was a perfect fit for your photos, as custom sizing is one of the key benefits of our products.
We take pride in delivering high-quality, handcrafted frames, and it’s unfortunate that this wasn’t your perception.
Coloured photo frames
Great photo frames. Finish on them really good, vibrant colours, exactly as seen on their site. Safely packed also. You can give your measurements instead of searching everywhere. Will be buying from them again
30 September 2024
Reply from Photoframesandmore
We’re thrilled to hear that you love the frames and that the colours and finish met your expectations. It’s great to know that the custom sizing option worked well for you—our goal is to make things as easy as possible for our customers.
We also put a lot of care into our packaging to ensure your frames arrive safely, so we're glad you noticed! We look forward to having you shop with us again soon.
Good quality British made frames and…
Good quality British made frames and great customer service.
30 September 2024
Reply from Photoframesandmore
Thank you for your review, It means a lot to us when customers appreciate the care and effort we put into both our products and service :)
The frame was of very cheap…
The frame was of very cheap construction and the finish on the white part of the frame was poor. Certainly not worth the hefty price tag. Unfortunately I had to use the frame instead of returning it as it was ordered for an art exhibition and I did not have time to return / replace it. I was expecting a lot better quality for the price and was VERY disappointed
1 October 2024
Reply from Photoframesandmore
We're sorry to hear that you're not satisfied with the frame, but we’d like to clarify that the woodgrain finish is an intentional design feature, as stated in the product description.
We take great care in crafting our frames, and use a real wood moulding, not MDF or Polcore. We also use Acid-Free mounts, that are Machine-cut with a bevelled edging. We believe this justifies the price point, reflecting the quality and craftsmanship that goes into each frame.
Reply from Photoframesandmore
Thank you :)
Very happy with my picture frame
Very happy with my picture frame! Packaged really well. Good quality. Customer service excellent. I had old address on order and they resent it to my new address!
19 September 2024
Unprompted review
Reply from Photoframesandmore
Thank you for your review, It means a lot to us when customers appreciate the care and effort we put into both our products and customer service
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