Photo4me.com Reviews 

3,185
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the prints, frames, and overall craftsmanship. Many people also highlight the swift delivery and careful packaging, often noting that items arrived well within estimated timescales. The ordering process is frequently described as easy and efficient, with consumers appreciating the clear communication and tracking options provided. However, some people mentioned issues with the delivery service, experiencing longer wait times or problems with the carrier. For example, some noted that while communication was excellent, there were still problems with the actual delivery process.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many delighted by the quality and appearance of... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as stunning, excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the wide... See more

Service

People report positive experiences with service, often highlighting its excellence and efficiency. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a seller on Photo4me for 12 years, and I sell about 50 artworks each year. This is the first time that I have purchased framed prints for my own use and I am really pleased with the qu... See more

Rated 5 out of 5 stars

This is only the second time I've ordered but have been delighted enough with both orders that I'd happily come back. Given the more risqué content I thought I would be at a loss for having a drawin... See more

Rated 5 out of 5 stars

Over the past few weeks, I've ordered a fair amount d of photos for personnel retiring in my organisation. The photos that have turned up are beautiful and the quick turn around for delivery has be... See more

Rated 5 out of 5 stars

Could not be happier with the picture I ordered. Ordering process was very easy with lots of good options, once ordered it arrive very quickly. I had a small issue that was dealt with immediately a... See more


Company details

  1. Interior Designer
  2. Art Gallery

Written by the company

Welcome to Photo4me. Buy stylish & unique wall art to decorate your home or office walls with our ready to hang canvases, framed prints and acrylics.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(3,185)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

I was kept informed through the whole process. The picture was delivered quickly and was exactly as described. Would buy from again

22 May 2024
Rated 2 out of 5 stars

Poor quality print.

Very disappointed! I received the correct print of a mountain scene which I ordered, but the quality was very poor. The colours were nothing like the ones shown on the website. the whole photograph had a greenish yellow cast. I will never order from them again.

I would now like to add that I had a very prompt reply from Photo4Me and I was offered a full refund.
I would give 10/10 for customer service.

8 May 2024
Unprompted review
Rated 4 out of 5 stars

Great product poor delivery

The product is great and probably deserves 5 stars.. the delivery however was not so good, ignoring a request to place the item behind a gate and instead laying it on the floor in middle of the car-port for everyone to see.. no idea why they did that..

19 April 2024
Rated 3 out of 5 stars

Great photo, but...

The arrangement in place for hanging is poorly designed and I have had to add something myself. Also, the packing bubble wrap had been stapled under the backing paper to the print itself.

18 April 2024
Photo4me.com logo

Reply from Photo4me.com

Thank you for your feedback and we're truly sorry to hear about your recent experience with our canvas print. We strive for excellence with all our products, so it's disappointing to learn that we did not meet your expectations this time.

Regarding the hanging bracket, we would like to reassure you that we have been supplying our canvases with this specific bracket for over 20 years, receiving overwhelmingly positive feedback during this time. The design has proven effective and durable across thousands of installations. We regret that your experience was different, and we're keen to resolve this anomaly.

As for the issue with the packaging, this certainly does not reflect our usual standards. The method you've described is unusual, and we'll investigate this further with our dispatch team to ensure it was an isolated incident.

Please reach out to us at your earliest convenience so we can discuss the best way to rectify this matter promptly. We’re prepared to send a replacement canvas with all the necessary components, ensuring it meets your expectations and our high standards.

Thank you for bringing these issues to our attention. Your satisfaction is crucial to us, and we look forward to resolving this to your satisfaction.

Rated 5 out of 5 stars

Brilliant…

After wanting a nice picture for our living room wall for years I looked on Photo4me.com
Both my wife and I are really impressed with the quality and service from Photo4me.com…
The picture on our living room wall looks brilliant….
Thank you…

17 April 2024
Rated 5 out of 5 stars

Bamburgh Castle

Lots of choice for required subject.Good quality canvas print with true colours, easy ordering, well packaged and swift delivery with shipping progress updates.

27 March 2024

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