Phonesurgeryonline Reviews 

Matt went above and beyond in service even phoned me on his time off to say that he would be here at 8:30 in the morning to do a deal on a phone that I was enquiring about all loaded on fast efficient and very impressed with the service,

Just had a wonderful experience in Thatcham. Wonderful man helped me with getting a new tablet and made it very easy. Do not go elsewhere!!! He will sort you out in no time.

Matt from Thatcham, most people can’t get me to spend any money but Matt convinced me. Switching to a New iPhone after my previous one was on the verge of death. Truly magical experience and helped me transfer everything. Will come again

Matt at Thatcham Phone Surgery provided excellent service and went the extra mile to diagnose and fix my phone problems. He is committed to really helping his customers. I will definitely use his services again.

My elderly mother in law was having problems with her Samsung phone and went into the Beaconsfield branch of PhoneSurgery and was persuaded to buy an iPhone 13. They used their own Apple ID and iCloud to set up the iPhone 13 and to transfer a few photos and a few messages from her Samsung and then swapped her sim over. When we checked her phone two weeks later we found the shop was still signed into her phone with their Apple ID and iCloud. We took the iPhone 13 back to the Beaconsfield shop to get them to wipe it and have since sold it . My mother in law is now back on her old Samsung with her original SIM card. No explanation from the shop for why they did what they did. Not safe practice!

Matt from Thatcham was very helpful, very knowledgeable of his stuff and has help me to purchase two I phones
Highly recommended
Daniela

Very professional and quick service
A++++++

Matt at Thatcham, very helpfull , and knowledgeable.

Matt from thatcham is a great lad, helped me solve my issue within 19 minutes. So quick and good quality. Recommending to everyone

Do not trust them, they sell faulty or counterfeit good through deliveroo and then refuse to exchange or refund

Matt at Thatcham was really helpful. Helped me setup a new phone with minimal fuss. Highly recommending this shop to everyone

Matt from Thatcham, was extremely helpful and rectified an iPhone issue to my complete satisfaction. Highly recommended!

Excellent service from start to finish from Matt in the Thatcham branch. Highly recommend

Took my phone in for repair and Matt from Thatcham branch was brilliant from start to finish. He was really easy to deal with, explained everything clearly, and there was absolutely no pressure to go ahead. The pricing and any additional costs were laid out upfront, and the phone was fixed quickly with no fuss.
Really impressed with the service — would happily recommend.

Excellent service from Thatcham operator.
Very knowledgeable and very patient with a idiot octogarian.

Matt from Thatcham was great, Wouldn’t go anywhere else.

Matt from Thatcham, was wonderful in providing engaging knowledge. He made sure that the process of data transfer was easy and secure. I felt comfortable.

Mat really looked after me and has done an absolutely fantastic job on my phone, it's like having a new phone again.
He is very helpful and friendly a pleasure doing business with him,I will return if I have problems again.
Thanks mate.

Matt from Thatcham was fantastic and so helpful and so friendly. Thanks.

Matt from the Thatcham branch, very professional young man and knows how to communicate with old people. Did everything for me. Anyone asks me where to go, I'll tell them to go to Matt