Phone Him Reviews 1,871

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

As PS5 is out of stock almost everywhere, many scam websites appeared. That's why I was excessively worried about buying it on Phone Him. Everything seemed to be to good to be true 😀 Buuuut! I can'... See more

Rated 5 out of 5 stars

Bought an iPhone 14, had my doubts, but the price was very attractive. I ended up ordering and have no regrets, the phone is new, sealed, original. The parcel arrived very quickly. I had a few questio... See more

Rated 5 out of 5 stars

Clear website, clear ordering process. Efficient, fast order and dispatch service. Great telephone service. No selection of numbered options required, no call transfer, no waiting time. Phone answere... See more

Rated 5 out of 5 stars

I ordered the iPhone 14 Pro from them, as I got a really good deal compared to other stores. The package was packed safely. However, I had some issues with the carrier, PostNL as they had lost the pac... See more

Company details

  1. Cell Phone Store
  2. Computer Store
  3. Electronics Store
  4. Telephone Company
  5. Video Game Store

Written by the company

Phone Him is dé webshop voor recente smartphones, tablets, laptops en de nieuwste gadgets. Gadgets that meet your lifestyle. Als tech-liefhebbers zijn we continu op zoek naar de beste tech. Onze klanten verrassen met toffe producten en dat tegen de beste prijs, dat is waar we elke dag voor gaan. Jullie een wow-gevoel kunnen geven! Zo verkoopt Phone Him ook enkel producten die we zelf ook zouden gebruiken. Wanneer we denken dat een model verouderd is, halen we dit uit ons assortiment. Phone Him is voor iedereen die kwaliteit en service zoekt, maar niet de volle prijs wil betalen. Ben je nieuwsgierig geworden en heb je vragen? Neem contact op via info@phonehim.nl of bel ons op 085 060 6128 Ook is het mogelijk om ons te bereiken via Whatsapp. Onze klantenservice is van maandag tot en met vrijdag tussen 11.00 en 18.00 bereikbaar.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect price, purchase process and personal service!

Clear website, clear ordering process. Efficient, fast order and dispatch service. Great telephone service. No selection of numbered options required, no call transfer, no waiting time. Phone answered immediately, by a human, who immediately understood my question and answered it. Lowest-priced iPhone SE in the Netherlands.
(The following is not a complaint, but a suggestion - perhaps very subjective, and certainly minor: The interface on this rating page and the star rating panel in the reminder email that precedes it could maybe be better. When you select a star rating in the email it goes immediately to this page, on which the star rating re-appears, but it's 'dead'. The question then arises, 'Is this page now showing my rating, or is the rating system not working?' This could maybe lead to some raters not going further with their rating.)

11 December 2022
Rated 5 out of 5 stars

Impressive

Impressive! I placed an order for a PS5 after 17h and received it the other day in the morning! I have not tested the product yet, because I will offer it as a gift, but from what I saw it arrived in perfect condition.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Fast, reliable and just amazing!

As PS5 is out of stock almost everywhere, many scam websites appeared. That's why I was excessively worried about buying it on Phone Him. Everything seemed to be to good to be true 😀 Buuuut! I can't even describe how well everything went. I placed my order on Friday's evening and got my purchase on next Monday's evening. The box is not demaged or opened, PS is absolutely new.
So, who has the same trust issues as I do, I can confidently reassure you can trust this website!
Thank you so much guys for quick and reliable work!

18 November 2022
Rated 5 out of 5 stars

Excellent service and product

I’ve ordered recently a Samsung smartphone which was delivered timely and in very qualitative great state. Moreover, phonehim was really helpful in answering my questions in a timely manner. In short; great product with timely delivery in combination with a great service.

25 August 2022
Unprompted review
Rated 2 out of 5 stars

Good relation with the customer but…

Good relation with the customer but very bad service for the delivery.

5 September 2022
Phone Him logo

Reply from Phone Him

Hi Mr. Costabile,

Thank you for taking the time to write this review for your order from July. We appreciate that you find our customer service to be helpful and personal. As mentioned before, we are also reliant on the postal services. After the parcel has been collected, we don't have control anymore or influence the operations of PostNL. We are very sorry that your order delivered later than expected and the delivery kept pushing back. The investigation that we requested from PostNL shows that it was the specific driver was skipping your address as it wasn't on the route for the rest of the parcels that are out for delivery. In orde to compensate for the waiting, we gifted the Samsung Galaxy Buds Pro. We haven't heard from you back anymore, could you still reply to my colleague Jim for sending us the complaint letter so we can forward it to the postal services? Thanks in advance!

If you have any further questions please feel free to contact us.

Best regards
Team Phone Him

Rated 5 out of 5 stars

Trustworthy

It is a quality store -with good customer service, competitive prices, and licensed products. I was worried for nothing.

30 August 2022
Rated 5 out of 5 stars

Everything was fine

Everything was fine ! I was doubting a bit at the beginning about the origin of their sold products but it ended up being fine with the iPhone I ordered :) within two days, I had it home. Thanks !

16 August 2022

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