Phomo Reviews 

464
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Delicious fresh food. Brilliant Pho experience delivered to my front door. Anywhere in UK. Easy to use instructions. Gorgeously yummy, and I’d order every week. Deserving of 5* as food is super a... See more

Rated 5 out of 5 stars

Ordered from Phomo for a change from our usual Friday night take away and was so glad we did. The different items were packaged really well and recyclable packaging had been used where possible. The f... See more

Company replied

Rated 5 out of 5 stars

We got the night in for two kit, and it was an absolute joy! Making the summer rolls was a really fun experience, and we loved the handy video demonstration too. The beef steak pho was completely deli... See more

Rated 5 out of 5 stars

Perfectly packed and presented, fresh produce that cooked into a truly delicious and filling meal. Pure comfort in a bowl! Very helpful customer services too, who sorted out my delivery date error wit... See more

Company details

  1. Meal Delivery
  2. Asian Fusion Restaurant
  3. Food Producer
  4. Meal Takeaway
  5. Vietnamese Restaurant

About Phomo

Written by the company

Award-winning Vietnamese meal kits made with premium ingredients and available for nationwide next-day delivery and regular subscriptions.

Fresh - We make all our Pho from scratch using locally sourced ingredients so every one is a little different. No preservatives or nasties.

Fearless - Pho is super simple and fast. No need for a whole store cupboard of ingredients to make a simple dish. We've boiled everything down to its soulful essence - you finish it off your way.

Feel good - Delicious tasting and healthy food - we've got you covered! All of our kits are under 500 calories and gluten free. And with our customisable bowls, you can add in, or leave out, what YOU want.

Shop All Pho Kits Shop All Experiences Shop Vegan Shop starters, sauces and sides

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

464 reviews

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4.6

All reviews

(464)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

Very good experience - extremely tasty meals and cannot fault ingredients provided. My only comment was that I ordered 3 x meals for one and got 1 meal for one and 1 meal for two in terms of the herb kits and broth, which meant I felt I needed to use them quicker than I might have but taste was delicious so would definitely order again!

9 January 2023
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Reply from Phomo

Thanks for taking the time to leave a lovely review!

Rated 4 out of 5 stars

Worth to try !!!

The packaging is brilliant, everything is well well sealed, delivery is great and very on time, all the steps of cooking are easy to follow, the only thing that could be improved is the seasoning, the broth is nice but need more salt, just add a pinch of salt will make this pho perfect. Well done overall...

6 January 2023
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Reply from Phomo

Thanks for taking the time to leave a lovely review! Salt is a tricky balance so we are pleased you added some more to make it just right

Rated 3 out of 5 stars

Pho was disappointing

I was quite disappointed with my pho if I'm honest. It's all about the broth and this broth wasn't good. Lacked flavour.

The beef was very tasty and the summer rolls with prawns delicious.

5 January 2023
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Reply from Phomo

Thanks for taking the time to leave a review. We do not add any additional flavour extracts or yeast extract to our broths which you find in many other products as we are trying to keep our ingredients natural, fresh and good pho you. I am sorry you didn't find it as strong in flavour as we would have liked.

Rated 5 out of 5 stars

Highly Recommend!

I ordered chicken, prawn and tofu pho. Each one was flavoursome and easy to make!

6 January 2023
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Reply from Phomo

Thanks for taking the time to leave a lovely review!

Rated 5 out of 5 stars

Got the meal kit as a gift for…

Got the meal kit as a gift for Christmas. We loved it - well packaged, excellent quality ingredients. Super tasty. Will definitely be ordering again 🤩

6 January 2023
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Reply from Phomo

Thanks for taking the time to leave a lovely review!

Rated 5 out of 5 stars

Delicious Pho with easy to directions

Delicious Pho with easy to follow instructions. Have now set up a regular order with them!
We had a small issue with the summer rolls having broken in transit but I emailed and they offered a replacement straight away. Amazing customer service
Highly recommend this company

5 January 2023
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Reply from Phomo

Thanks for taking the time to leave a lovely review!

Rated 5 out of 5 stars

Mrs Theaker

My little one loves the chicken wings!!

23 December 2022
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Reply from Phomo

Thanks for taking the time to leave a lovely review! We are pleased your little one enjoyed it too

Rated 5 out of 5 stars

PHOMO!

Beautifully crafted broth and everything required to make it tasty!

Lemongrass chilli oil also a winner

22 December 2022
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Reply from Phomo

Thanks for taking the time to leave a lovely review!

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company, providing amazing, fresh, delicious food. I look forward to the next 6 months of deliveries.

25 December 2022
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Reply from Phomo

Thanks for taking the time to leave a lovely review!

Rated 1 out of 5 stars

It never arrived!

21 December 2022
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Reply from Phomo

Thanks for taking the time to leave a review. We are sorry about the DPD delay over Christmas but are pleased you have received your replacement box safely.

Rated 4 out of 5 stars

In the main excellent

In the main excellent! Wasn’t crazy about the chicken seasoning although it was a close call. I like the chicken plain and then add.
Pricey to have all the time but the kids especially loved it and will 100% be ordering again.
Mopho!!!

20 December 2022
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Reply from Phomo

Thanks for taking the time to leave your review! We're glad the kids enjoyed it too :)

Rated 5 out of 5 stars

Amazing Pho delivered fresh

Amazing Pho delivered fresh, really rich authentic flavour. Will definitely be ordering again.

Thanks so much Daniya.

Alex

22 December 2022
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Reply from Phomo

Thank you for taking the time to leave such a lovely review Alex - I am glad you enjoyed it all! Freshness and flavour are what we want to deliver!

Rated 2 out of 5 stars

Needed more flavour

Needed more flavour, not as good as expected

20 December 2022
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Reply from Phomo

Thank you for taking the time to leave your review. I am sorry it wasn't to your taste. If you have any more feedback we'd love to hear it - you can email us at chef@phomouk.com

Rated 5 out of 5 stars

PHO'NTASTIC!!!

Well packaged, came on time. Absolutely delicious!! (I ordered two meals. I wish they would have supplied an extra chilli and a bit more greens but apart from that....I'm a very happy customer and considering subscribing. Yummy yummy yummy!!!!

21 December 2022
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Reply from Phomo

Thank you for your lovely review!

Rated 2 out of 5 stars

Very disappointed with order

Very disappointed with order. I received Chicken Thighs instead of Chicken Wings with no indication of how to prepare them, The Summer rolls had far to much ingredients and the video did not help in making them, although got easier with practice. The rice paper rolls, were almost all broken with only two left intact before being cooked.
The Pho had no where near enough stock for the amount of people, I needed to make at least double the amount myself, I'd ordered for three people, so it came as two and a one, the beef for one portion was in a clump that was sinewy and chunky, the two pack was very thin cut pieces, so clearly very very different and therefore looked odd when serving, as it appeared to be two different meats altogether. the thinner meat tasted fine but was very grey in colour.
Overall a hugely dissapointing experience.

16 December 2022

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