Honestly the products are amazing. However the blush I ordered was smashed in transit. So when I opened it it went everywhere. Delivered quickly. Very expressed and definitely ordering again. T... See more
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Review summary
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Reviews shaping this summary
I've been using phoera cosmetics for a good while because they are good quality, fairly priced, vegan. Promptly delivered, all good.
Have used this makeup for a long time now .Fantastic look and great service thank you
I love the eyeshadow and fast delivery. I will buy more in the furture.
Company details
Contact info
414, perry road, NG5 1Gs, nottingham, United Kingdom
- 07534572422
- aquapurityone@gmail.com
- phoeracosmetics.co.uk
3.8
Great
410 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 24 hours
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I received the wrong shade and didn’t…
I received the wrong shade and didn’t know how to return it.
5 January 2023
i love these produsts there foundation…is fabulous.
i love these products there foundation is fabulous, a small amount and it last so well, i use it along with there primer, will continue to use this product. ordered and arrived in a few days packed well in a lovely box, with products all individually packed.
25 December 2022
Ordered in November still no product…
Ordered in November still no product contacted yous twice and you blame Royal Mail constantly. Was supposed to be Christmas presents can’t even get a refund from yous. Never ordering again from yourselves
24 November 2022
Reply from Phoeracosmetics
Hi we are very sorry to hear about your experience. Please get in touch with us with your order number so we can resolve this for you. Please email contact@phoeracosmetics.co.uk, with your order number. Many Thanks
I have not received this yet
I have not received this yet! Unable to give any feedback as this has still not arrived with me.
10 November 2022
Reply from Phoeracosmetics
Hi we are very sorry to hear about your experience. Please get in touch with us with your order number so we can resolve this for you. Please email contact@phoeracosmetics.co.uk, with your order number. Many Thanks
Prompt service
Prompt service. Items were delivered as described and securely packed. More than happy with experience.
6 December 2022
My item never arrived
6 December 2022
Reply from Phoeracosmetics
Hi, we have checked your order tracking and it is showing as delivered on the 6th Dec. Please confirm if this is the case. You may contact us on contact@phoeracosmetics.co.uk
Tracking: 32053912600042637DFFD
Great long lasting products with good…
Great long lasting products with good affordable prices. We don’t use any other foundation now. X
20 November 2022
Great No complaints at all
2 November 2022
Great quality, great prices!
Great quality products at very reasonable prices. My brow pencils are as easy to use as some much more expensive brands I’ve used.
31 October 2022
Delayed delivery
Paid for my products on 2nd or 3rd Oct no email that the product is on the way or the shipment is delayed
2 October 2022
Reply from Phoeracosmetics
Hi we are sorry you are not happy with our service. We have looked into your order and found it was dispatched on the 3rd October and an email was sent to you on the same day at 11.35 Unfortunately your country does not support out tracked delivery service therefore we sent through standard International delivery service. It should have arrived by now. If it has not it may have got lost in transit. We will offer you a full refund.
Absolutely amazing coverage and will…
Absolutely amazing coverage and will never swap with any other foundation ever again!
10 October 2022
Very pleased with products and delivery…
Very pleased with products and delivery was excellent.
4 October 2022
The sample i received looked bigger in…
The sample i received looked bigger in the picture you provided. The sample was not value for the money. Loved the body cream.
6 September 2022
Always a quick and efficient service…
Always a quick and efficient service when I've ordered. More than happy.
4 September 2022
Lovevthis foundation .arrived quickly.
31 August 2022
2nd purchase of full coverage soft…
2nd purchase of full coverage soft matte foundation & multi use eye & lip crayon. Love these products. Delivery was very within a couple of days. Definitely recommend.
24 August 2022
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