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Phoenix Motorcycle Training Reviews 

9,351
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their exceptional helpfulness, patience, and extensive knowledge. Many highlight their friendly, supportive approach, making the learning process enjoyable and stress-free. The overall service and user experience are frequently described as excellent, helping many achieve their goals, often passing tests on the first attempt. Reviewers appreciate the clear, thorough, and tailored instructions, ensuring a comprehensive understanding of the material. The training is often noted for being effective and engaging, contributing to a positive learning environment. Additionally, the company's modern, well-maintained motorcycles are recognized as ideal for training.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as helpful, patient, and... See more

User experience

Users describe positive interactions with user experience, highlighting the helpfulness and patience of the... See more

Instructions

People report positive experiences with instructions, highlighting that they are consistently clear, easy to... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and expertise of... See more

Product

Reviewers mention positive feedback about the product, with many highlighting the excellent condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... See more

Company replied

Rated 5 out of 5 stars

It was my first CBT and I found the instructors to be extremely helpful and patient. I was made to feel at ease practicing at the base and during my trip on the roads corrections I needed to make w... See more

Company replied

Rated 5 out of 5 stars

Phoenix Chippenham provide Top Notch Motorcycle Training. I took a DAS course at Chippenham and can't say enough good things about the experience. Lisa on the admin side was on top of bookin... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing and enjoyable time at Phoenix. The instructors go above and beyond to help support and educate you on how to ride, and how to ride safely . It was truly one of the best exp... See more

Company replied


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,351)

1,115 reviews in the last 12 months

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Rated 5 out of 5 stars

Paul in Bricket Wood = 5 Star Instructor!

Purely 5 star because of the instructor Paul at the "Watford" location. (Bricketwood Social Club) He believed in me more than I believed in myself at times and his patience and teaching style was great. Thanks Paul for making my day special and enjoyable.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff. Was trained by Greg and Karen, both patient, excellent teachers. Karen really helped my daughter who was quite anxious and she made her feel at ease. Went on the road with Karen, I was not familiar with the area, but Karen gave such clear instructions on where to go and was a really enjoyable ride.

10 June 2026
Rated 5 out of 5 stars

I recently completed my CBT training…

I recently completed my CBT training with George in Milton Keynes, and I highly recommend his services. George is a true professional who provides very clear explanations throughout the course. His patience is remarkable, ensuring that all instructions regarding bike controls, road safety, and traffic signs are fully understood. This approach gave me the confidence I needed to ride safely. Thank you for the excellent, thorough instruction.

Flavia Sima & Florin

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredible team and experience with…

Incredible team and experience with Phoenix. I had a few training sessions with Liam and he was absolutely brilliant. Cbt went smoothly and my instructor was super friendly and gave very clear instructions. Overall had a super experience and would definitely recommend.

12 June 2026
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, from trying a big bike to getting my full motorbike licence, the instructor (will) was very helpful in explaining how or what was needed to pass each MOD's. Looking forward to returning to advance my riding skills

16 May 2026
Rated 5 out of 5 stars

Highly rated

Booking in was easy and staff are really polite and helpful and welcoming rich made me feel at ease and relaxed 100% recommend this company

11 June 2026
Rated 5 out of 5 stars

Phoenix Motorcycle Training Instructor - Rich

The instructor, Rich, was friendly, knowledgeable, informative and encouraging. The ride-out was extremely good as well, some nice scenery as well as covering many different situations.
Other Phoenix team members were also very friendly and chatty.
Overall and excellent experience.

10 June 2026
Rated 5 out of 5 stars

A really enjoyable day

I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium.
But it was our instructor Darren that made it special. He was great, a mixture of informative professionalism and ‘say it like it is’ honesty, combined with a fun sense of humour. For me, the highlight of the day was when we went out on the road. Darren seemed to see everything before we did and gave constant tips, warnings and encouragement, all delivered in a calm, reassuring manner.
I was quite nervous beforehand but right from the start he made me feel right at home.
I learnt loads, gained a lot of confidence and basically had a really enjoyable day.
Thanks Darren

6 June 2026
Rated 5 out of 5 stars

A huge thank you to Martin

A big thank you to Martin who helped me pass my CBT training in Leamington Spa.

He was very attentive and knew exactly how to explain the different skills in a way that each individual person could understand.

Martin was very patient an knew exactly what you were getting right and what you were getting wrong which really helped with confidence on the bike.

I would highly recommend if you are looking to get your CBT training not just 'done' but done properly.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

All good

Great facilities, brand new bike. Our instructor was approachable but very thorough. He did a great job of introducing everything we might expect to meet on the Erith test routes which are not the easiest. I felt prepared going into my Mod 2. Got a first time pass!!! Thanks Phoenix!

10 June 2026
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience and great guidance. Everything was made easy to understand and was enjoyable. Highly recommend them for any of your motorcycle training/Tests. Thank you for a great experience.

10 June 2026
Rated 5 out of 5 stars

Really easy to book the course

Really easy to book the course. Great advice when I called to speak to someone.
The CBT Trainer was very knowledgeable and explained things clearly. Great company all round.

9 June 2026
Rated 5 out of 5 stars

Excellent Training from Start to Finish

⭐⭐⭐⭐⭐

I completed my CBT, Module 1 and Module 2 training and tests through Phoenix Motorcycle Training at their Bristol and Bath locations, all within just over a month.

The instructors were professional, patient, and reassuring throughout, making the whole process far less stressful than I expected. They created a relaxed atmosphere, kept things enjoyable, and always took the time to explain things clearly.

The training bikes were all well-maintained and in excellent condition, which gave me confidence throughout the training and tests.

I have no hesitation in recommending Phoenix Motorcycle Training to anyone looking to obtain their motorcycle licence. A great team, excellent training, and an enjoyable experience from start to finish.

Thanks to everyone involved for helping me achieve my full motorcycle licence. 🏍️👍

8 June 2026
Unprompted review

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