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We’re for Members, not profits. Choosing a not-for-profit health fund like Phoenix Health Fund means your needs are our first priority. Phoenix Health Fund is a Members Owned Health Fund, which means we don’t pay shareholders and earnings go back i...
Australia
Great customer service. Calls were answered promptly. The knowledgeable and professional representative was able to answer any questions I had. Friendly service. Competitive pricing. At the time of writing this review, 0% of complaints were investigated by the Ombudsman compared to other providers.
Over the past five years the government authorised industry average price increase has been 15%. Phoenix increased our plan pricing by 32%. They have not answered my queries, only vanilla replies with no explanation. Look around.
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