Phlebotomy Services Ltd Reviews 

490
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming medical staff who consistently go above and beyond to make every procedure completely stress-free, painless, and remarkably comfortable for everyone involved. Reviewers repeatedly highlight the outstanding care provided during appointments, noting how professionals expertly handle complex situations and successfully assist individuals who struggle with severe needle phobias. Some reviewers were happy with the remarkably quick turnaround times and the extremely seamless booking system that allows for easy scheduling. Consumers also appreciated the high efficiency of receiving prompt test results alongside attentive, professional support throughout their entire visit.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, professional, and painless... See more

User experience

Consumers find user experience to be positive, describing the entire service from online booking to the blood... See more

Booking process

Customers had positive experiences with the booking process, highlighting good availability and smooth... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for allowing our 11 year old such a positive experience after so much dread, blood phobia and past medical traumas, it’s helped him in such a huge way, he was so proud of himself and... See more

Rated 5 out of 5 stars

Having been told I have to wait 3 weeks for a repeat blood test at my local surgery I looked on line and came across your services . From the moment I contacted you I was re assured - offered an appo... See more

Rated 5 out of 5 stars

Phlebotomy Services were extremely helpful when I was looking for a private blood test. The planned and quoted for my requirements and assisted in deciding on the best test for my circumstance. T... See more

Rated 5 out of 5 stars

A big thank you to the whole team at Phlebotomy Services Ltd! Gill and the team made the entire process from booking to testing very easy to manage and completely stress-free. I opted for a hom... See more


Company details

  1. Blood Testing Service
  2. Specialized Clinic

Written by the company

CQC-registered private phlebotomy service, established for 17 years, providing professional blood testing at home, at work or from our clinic in Warwickshire. Experienced, handpicked team of phlebotomists covering the UK, Scotland, NI & Wales Private blood testing with or without a GP referral. Blood kit collection and centrifuge services – mobile and clinic-based. NHS blood test forms accepted to help reduce waiting times. Corporate health testing, workplace lead monitoring. Clinical research & trial services. On-site blood testing for gyms, health clubs & sports teams. Nationwide mobile phlebotomy support for leading laboratories. Locum phlebotomy cover for healthcare providers. Specialist phlebotomy support for children and patients with additional needs. Phlebotomy Services Ltd is an independent, family-run CQC-registered phlebotomy provider, established in 2009 by founder Jayne Atkins. What began as a small home-visit service supporting patients with needle anxiety has grown into a trusted nationwide provider, with a clinic and offices in Warwickshire and a carefully selected network of experienced phlebotomists across the UK. Providing professional blood collection services for individuals, NHS patients, healthcare providers, laboratories, businesses, research & sporting clients. We are proud to be a trusted partner to organisations including the Anthony Nolan Trust, supporting their vital donor and clinical services across the UK. From home and workplace appointments to clinic-based testing, clinical research and specialist nationwide contracts, our approach remains the same: professional, reliable and personal. Although we have grown, we remain committed to the values on which the business was built – high standards & care for every patient. We believe we are large enough to deliver nationally, but small enough to care personally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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4.9

All reviews

(490)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a great service

This is a great service for getting a blood draw for a private test. It was easy to book, reasonably priced and in my case, the phlebotomist came out to my home as I was unable to get to them. My phlebotomist was reassuring, polite and cheerful. She arrived on time and the whole test took just a few minutes. In total, the whole thing took just half an hour as there is a form to fill in and the sample labels to write up which has to be done by the phlebotomist. She even offered to post it for me. I would definitely recommend them.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

A friendly professional service

A friendly professional service. There was an issue with the instructions given by the provider of my blood test kit & they went the extra mile to help resolve it. Very satisfied.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent communication and great service

It was very easy to work with this company on email with very fast replies each time. We did not give Liz and Jayne an easy or stress free task getting 14 blood samples from our son with one needle but they did the best job we could have asked for that meant the ordeal was over quickly. Very highly recommended.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service for a first time user of their phlebotomy service

This was my first time using their service. The on line booking was quick and effortless. Communication was to the point, complete and I received reminders of the appointment.

On reception I was warmly greeted and the service was painless and efficient. I was in an out in under 15 minutes. As this was an analysis for Medichecks it was very convenient to have a priority postbox just down the street to send the sample off to the lab.

Their premises were a bit difficult to find, but they were quick to assist. There was plenty of on street parking available but I opted to park at the Sainsbury's right behind their premises as I had some shopping to do and it is on the way to the priority postbox. Very convenient.

I'm very happy with their service and will return in six months for my next checkup.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish.
Had my bloods taken on the Friday and the results were emailed to me on the Saturday.
Liz was very informative and answered all my questions. Will definitely be using again.
5 stars all round, Thabk you

19 January 2024
Unprompted review
Rated 5 out of 5 stars

The staff were really helpful on the…

The staff were really helpful on the run up to the visit and were so friendly and kind while we visited. My daughter was pleasantly surprised at how pleasant the experience was despite ‘giving them her blood’. Thank you

12 February 2024
Unprompted review
Rated 5 out of 5 stars

My son has visited Jayne on two…

My son has visited Jayne on two occasions and both times Jayne has been amazing. My son is a nervous child but Jayne made him feel at ease and explained if he wanted to know anything. I wouldn't consider taking him anywhere else. Liz on the reception desk was also lovely and added even more warmth and friendliness to our visit.

12 February 2024
Unprompted review

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