Phillipsshoes Reviews 

2,758
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service.I had problem with payment using paypal. Everything sorted out by owner.shoes delivered were good value and top quality.I would rather support local traders than jeff bezon amazon em... See more

Rated 5 out of 5 stars

Arrived within 3 days. Excellent service. Great packaging. Love to support small family businesses in our Irish towns rather than big monopolies in the cities. Will definitely be purchasing more... See more

Rated 5 out of 5 stars

Fantastic service as always with Phillips shoes, they really do give a personal service and they value each customer. Their footwear is top quality. Their sales are great value. Very genuine people.... See more

Rated 5 out of 5 stars

I ordered hiking boots online. They were cheaper than other websites. Within an hour of ordering them I received notification that they had been dispatched. They were delivered to me in Dublin with th... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

ABOUT US OUR STORY SO FAR. PHILLIPS shoe store was founded back in 1924 as a General Drapers and Boot Store. Our Grandmother Catherine and Uncle George Lyons built up a strong thriving business with great support from its loyal customers. The business continues strong today run by the 3rd generation. We moved to a large premises on Main Street Ballyhaunis in 1992. Since then we have endeavoured to sell the best brands demanded by our customers. Our aim is to continue to expand our service bringing our shoes right to your door. Whether ordering in store with our friendly, helpful staff or online with our fast, easy ordering system, we guarantee good customer service and a pleasant shopping experience. Thank you for your custom. Please call again.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,758)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered the wrong size boots and…

I ordered the wrong size boots and emailed the company, within half an hour a very nice man Cathal phoned me, he was so very helpful, he arranged to send a bigger size and replace the second pair in a darker shade, Cathal didn't charge for the delivery, lovely company to deal with, and great selection of boots and shoes, Marian.

1 February 2024
Rated 1 out of 5 stars

Poor

Ordered item on 26th December online, only received it on 11th January. Had to ring 3 times

28 December 2023
Rated 5 out of 5 stars

Unbelievably speedy and efficient service

I tried on a pair of Gabor boots in fuschia pink in a shoe shop on Grafton Street during their sale yesterday. They were too small and didn’t have my size. When I got home, I tried online and ordered them from Phillips Shoes in Mayo in the correct size. They were on sale too. Even with the postage, they were €15 cheaper than Dublin. That was around 16.30 hours yesterday. They arrived this morning at 10.25 hours. My goodness, what an incredibly amazing, speedy and efficient service! I would highly recommend this shoe shop and thank you so much for my gorgeous boots, received about 14 hours after ordering.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Good service

I bought runners and they were exactly as described and arrived promptly. Good communication also.

2 January 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look