Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We recently had an issue with a missing parcel. To cut a long story short, the item had been misplaced on our site. Kelly Duffy, from Customer Support at Philip Harris, was exemplary whilst we were... See more
Company replied
Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... See more
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I stumbled upon this supplier, and the first thing which attracted me was the price for the weight of paper. Not only extremely good value, the paper works well with all media, and the processing and... See more
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Company details
Written by the company
For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.
Contact info
2 Gregory Street, SK14 4HR, Greater Manchester, United Kingdom
- 0345 120 4520
- enquiries@philipharris.co.uk
- philipharris.co.uk
4.8
Excellent
167 reviews
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Great customer service
Great customer service. I reported a missing item from a kit and it was dealt with promptly and communication was clear. Many thanks for resolving the issue so efficiently. I will buy from Philip Harris again.
13 May 2026
Unprompted review
Reply from Philip Harris
Thank you for your lovely feedback! We’re glad our team could resolve the issue quickly and keep you well informed throughout. We really appreciate your support and look forward to serving you again!
The customer services was fabulous
The customer services was fabulous! Very patient and solved all issues with a PO.
11 May 2026
Unprompted review
Reply from Philip Harris
Thank you for your kind feedback! We’re so pleased to hear you had a positive experience and that the issue with your PO was resolved smoothly. We really appreciate your support!
I had issue with my lab coat and…
I had issue with my lab coat and customer service was very supportive and replaced it with new one for me. I’m very pleased with the service and the range of products and quality.
27 April 2026
Unprompted review
Reply from Philip Harris
Thank you for your lovely feedback! We’re sorry to hear there was an issue with your lab coat, but we’re so pleased our team could support you and resolve it quickly. It’s great to hear you’re happy with both our service and product range!
Great help from customer support
Great help from customer support and their lab, at sourcing an out of stock item for us, which we needed in a hurry.
Couldn't be happier.
Friendly, polite, efficient staff. Fast delivery and reasonable prices.
10 March 2026
Unprompted review
Reply from Philip Harris
Thank you so much for your wonderful feedback. We’re really pleased to hear that our customer support team and lab were able to source the out-of-stock item quickly when you needed it urgently. It’s great to know you were happy with the service, delivery speed, and pricing. Your kind comments about our friendly and efficient staff are hugely appreciated, and we look forward to supporting you again in the future.
Reliable and efficient
Philip Harris has always been my go to supplier for any of the school needs for chemicals. They respond promptly and resolve matters quickly.
2 March 2026
Unprompted review
Reply from Philip Harris
Thank you for your continued support and kind feedback. We’re delighted to hear that Philip Harris remains your go-to supplier for school chemistry needs, and that our team responds promptly and resolves matters quickly. Your confidence in us is greatly appreciated, and we look forward to continuing to support you.
Great help with customer support and…
Great help with customer support and all items came super speedy and in great quality. Would order again!
Even had an issue solved and the item got sent even quicker
24 February 2026
Unprompted review
Reply from Philip Harris
Thank you for your fantastic feedback. We’re delighted to hear that our customer support team was able to help and that your items arrived quickly and in great quality. It’s especially great to know that an issue was resolved promptly and your order was sent out even faster. We really appreciate your support and look forward to helping you again in the future.
Excellent Customer Service
Irene was very helpful and proactive. The order went really smoothly! I would definitely purchase from Philip Harris again.
11 February 2026
Unprompted review
Reply from Philip Harris
Thank you for your lovely feedback. We’re really pleased to hear that Irene was so helpful and proactive, and that your order went through smoothly. We’ll be sure to pass on your kind comments to her. We truly appreciate your support and look forward to working with you again.
Irene is credit to this company!
We are a further education college. Irene promptly dealt with our multiple order promptly and with excellent customer service. This is my first time using Philp Harris and I thoroughly recommend Philip Harris to all educational institutes.
30 January 2026
Unprompted review
Reply from Philip Harris
Thank you very much for your kind feedback! We’re thrilled to hear that Irene was able to assist so promptly and provide excellent service with your multiple order.
It’s wonderful to welcome you to Philip Harris, and we really appreciate your recommendation to other educational institutes. We look forward to supporting your college with any future orders.
Great service
I ordered a collection of part for my granddaughter as a construction kit for Christmas. All arrived promptly with a minor discrepancy on the order. I emailed them on Saturday morning and the automated reply said office open Monday to Friday. On Sunday morning I had a reply from Sophie saying that all was sorted and corrected part was on the way.
Excellent service. Thank you.
14 December 2025
Unprompted review
Reply from Philip Harris
Thank you so much for your kind words! We’re delighted to hear that Sophie was able to resolve the discrepancy so quickly, even outside of our usual office hours.
Providing fast, helpful service and ensuring your order arrives as expected is exactly what we aim for, so it’s wonderful to know we achieved that for you.
We hope your granddaughter enjoys her construction kit, and thank you again for taking the time to share your experience.
Philip Harris is always my first choice…
Philip Harris is always my first choice supplier!
Excellent service, always very efficient, and ready to help and give suggestions.
I love their equipment as well.
The way my last order was dealt with by Irene Brookes was more than amazyng.
Thank you very much!
11 December 2025
Unprompted review
Reply from Philip Harris
Thank you so much for your kind words and continued loyalty — it really means a lot to us that Philip Harris is your first-choice supplier.
We’re delighted to hear you’re so happy with the service, efficiency, and quality of our equipment. I’ll be sure to pass your wonderful feedback on to Irene Brookes in particular — she’ll be thrilled to know her support made such a positive impression.
Thank you again for taking the time to share your experience.
Fast response time good discount
I was asking for a quote for new equipment, the sales team got back to me in record time with a very healthy discount on the items I was looking for.
5 December 2025
Unprompted review
Reply from Philip Harris
Thank you for taking the time to leave such positive feedback. We’re really pleased to hear the sales team were able to get back to you so quickly and offer a strong discount on the equipment you needed. We’ll be sure to pass your comments on to the team — they’ll really appreciate it.
A Great Company
The quality of equipment here is really excellent, especially with regards to school physics equipment, many items of which you cannot find anywhere else. The customer support is also fantastic, being speedy and efficient - issues were solved almost instantly, saving me a considerable headache! Additionally, I cannot praise the generous returns policy enough. As yearly budgets are limited and every £ counts it makes a big difference to be able to easily return items. An all round great company.
14 November 2025
Unprompted review
Reply from Philip Harris
Thank you so much for your wonderful feedback. We’re delighted to hear that you’re impressed with the quality of our equipment, especially our physics range — it’s great to know these resources are making a real difference for you.
Superb customer service!
Superb customer service!
I've been dealing with Philip Harris since becoming head of department and I have to say they have been really very helpful. I would, however, like to single someone out who has been particularly helpful - Irene has been the epitome of helpful and efficient - her knowledge, efficiency and helpfulness are second to none and she's been nothing short of brilliant in helping me.
23 September 2025
Unprompted review
Reply from Philip Harris
We're absolutely delighted to hear about your positive experience with Philip Harris, and it's especially wonderful to know that Irene has made such a strong impression. We take great pride in our customer service, and it means a lot to hear that Irene’s knowledge, efficiency, and dedication have made a real difference for you.
We'll be sure to pass on your kind words to her – recognition like this is always appreciated and well deserved.
Thanks again for taking the time to share your experience.
Excellent
Philip Harris always provide excellent service. Nicola resolved an issue with my order quickly and effectively. Thanks a lot!
23 September 2025
Unprompted review
Reply from Philip Harris
Thank you for your kind feedback! We're delighted to hear that you consistently receive excellent service from Philip Harris. We'll be sure to pass your appreciation on to Nicola—she’ll be glad to know she was able to resolve your issue quickly and effectively. Thanks again!
Excellent customer service
Philip Harris have excellent customer service, emails are responded to very quickly and efficiently.
Delivery is also very swift assuming the items are in stock when you place the order.
They also offer very good technical support.
Would highly recommend.
4 July 2025
Unprompted review
Reply from Philip Harris
Thank you for your fantastic feedback! We're so pleased to hear that you've found our customer service, delivery times, and technical support to be consistently reliable and efficient. It's always our aim to provide a smooth and supportive experience, and we're grateful for your recommendation. We look forward to continuing to work with you!
Wonderful service every time
I have used Philip Harris for many years now, their customer service, technical support and provision really is second to none.
They are friendly, helpful and they work hard to provide support to schools in which ever way they can. I really don't have a negative word to say about them!
24 June 2025
Unprompted review
Reply from Philip Harris
Thank you so much for your kind words and continued support! We're absolutely delighted to hear that you've had such a positive experience with our customer service and technical support over the years. Supporting schools is at the heart of what we do, and it's always encouraging to hear that our efforts are making a real difference. We truly appreciate your loyalty and look forward to continuing to support you in the future!
brilliant service
I cannot rate Philip Harris high enough, for their customer service, the speed of delivery or the quality of products. This is an amazing company who should be proud of their ethos. Its my first "go to" if i need anything.
22 May 2025
Unprompted review
Reply from Philip Harris
Thank you so much for your kind words and continued support!
high quality, great value and reliable products
We use Philip Harris for all sorts of useful equipment and essential chemicals for our department. The quality and reliability of the products is predictably excellent which is why Philip Harris is my go-to supplier. Items are always packaged well, safely and delivered promptly.
15 May 2025
Unprompted review
Reply from Philip Harris
Thank you so much for your kind words and continued support! We're delighted to hear that you find our products reliable and of excellent quality, and that our packaging and delivery consistently meet your expectations. It’s always our goal to be a trusted supplier you can rely on, and feedback like yours means a great deal to the whole team. If there’s ever anything else we can do to support your department, please don’t hesitate to get in touch.
Prompt problem solving
I was reactivating our school account after a couple of years and hit a snag with the delivery address, which did not show up until after the courier had been instructed. My concern was addressed very promptly and professionally, leading to a successful and quick delivery. Excellent communication from Phillip Harris throughout, including weekend emails! Very happy.
28 March 2025
Unprompted review
Reply from Philip Harris
Thank you for your wonderful feedback!
Excellent company.
Excellent company.
Great products, fast delivery and great customer service
19 March 2025
Unprompted review
Reply from Philip Harris
Thank you for your wonderful feedback!
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