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PhilRx Reviews 

26,015
•
TrustScore 5 out of 5

4.9

Online Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 15,428 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that prescriptions always arrive promptly and are consistently accompanied by very helpful tracking updates. Consumers also deeply appreciate the remarkably supportive customer service representatives and the highly intuitive online platform that makes managing all monthly refills completely effortless. However, some customers also noted occasional discrepancies regarding medication supply counts inside the bottles and repeated requests for insurance documentation. A few reviewers experienced notable shipping delays and found it frustratingly difficult to resolve these urgent problems through the available support channels.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and accurate prescriptions.... See more

Service

Customers consistently note positive experiences with service, highlighting excellent support, timely... See more

Product

Reviewers mention positive feedback about product, noting that the drops are soothing with no stinging or... See more

User experience

Customers had positive experiences with user experience, finding the platform intuitive, well-organized, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are helpful, courteous,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order medication. Was able to set up refills online for a certain date, if I needed my medication sooner I can change the date. PhilRx provides quick delivery of prescriptions. I use PhilRx b... See more

Rated 5 out of 5 stars

PhilRx has excellent service. Prescriptions arrived quickly and customer service was outstanding. My Dr changed my medication so, for now anyway, I’m not using PhilRx. If he changes it back, I’ll be u... See more

Rated 5 out of 5 stars

Drops are soothing. No stinging or burning. And my eye pressure was lower than it has ever been after using your eye drops for only a few weeks. Customer service was outstanding. Everyone was ve... See more

Rated 5 out of 5 stars

I like that when I called to check on my refill, I got a real person. The only issue I've encountered was when my credit card was hacked and my bank had to cancel my card, it took three days to get th... See more

Company details

  1. Online Pharmacy
  2. also in
  3. Pharmaceutical Products Wholesaler
  4. Pharmacy

About PhilRx

Written by the company

Smarter Prescriptions

At Phil we are on a mission to help people get their prescriptions quickly, easily, and affordably. Our easy mobile experience helps get your meds covered by insurance and delivered to your door while providing real-time updates and refill reminders.

How the PhilRx Platform Works:

1) Your doctor sends your prescription to PhilRx
2) Within minutes, we will send you a text to confirm your insurance information.
3) We will work with your insurance provider to get you the lowest out-of-pocket cost
4) Confirm your payment and delivery information
5) We deliver your prescription to your home, quickly and easily
6) We will send you a text when it is time for your refills

Phil, Inc. is the company that provides the PhilRx platform.

Contact info

4.9

Excellent

TrustScore 5 out of 5

26K reviews

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Replied to 99% of negative reviews

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4.9

All reviews

(26,015)

15,417 reviews in the last 12 months

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