It was a very pleasant surprise to find extra insulation added to the package, in the form of a silver air pocket pouch. This made a huge difference to the frozen gel cooler, there were still lumps of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband has been with pharmulous for a long time and I've moved to them after being with a pharmacy, who whilst cheaper, can't offer a precise delivery date of your choosing. So far they've been g... See more
Company replied
Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more
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I have had excellent experience with this company. I asked them to delay delivery as I would not be in to receive my last order. My order arrived exactly on the day I requested. I find them very respo... See more
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Company details
Written by the company
Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.
Our commitment to safe, GP-led care
Written by the company
- Trusted online healthcare, led by experienced clinicians
- Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
- Medical care reviewed by experienced UK clinicians
- Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
- Access treatment without visiting a clinic
- Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
- Confidential treatment delivered to your door
- We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.
Contact info
Argent House, 175 Hook Rise South, KT6 7LD, Surbiton , United Kingdom
- 02035976817
- info@pharmulous.co.uk
- pharmulous.co.uk
Your Trusted Pharmacy
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Pharmulous
Thank you for your kind review. We’re really pleased to hear that you continue to find Pharmulous efficient and reliable.
We truly appreciate being your “go to” pharmacy and thank you for your continued support.
Convenient and reliable
I’ve used Pharmulous and found it easy and convenient for ordering prescriptions. Delivery is reliable.
7 May 2026
Reply from Pharmulous
Thank you for your review. We’re really pleased to hear that you’ve found Pharmulous easy, convenient, and reliable for ordering your prescriptions.
We truly appreciate your feedback and support.
Always professional and always delivers…
Always professional and always delivers goods on time. Great
6 May 2026
Reply from Pharmulous
Thank you for your kind review. We’re really pleased to hear that you’ve found our service professional and that your deliveries always arrive on time.
We truly appreciate your kind feedback and support.
Reliable, reasonable price and easy to use
Reliable and easy to use. Good communication and a bit cheaper than some of the better known online pharmacies out there.
6 May 2026
Reply from Pharmulous
Thank you for your kind review.
We’re really pleased to hear that you’ve found Pharmulous reliable, easy to use, and reasonably priced, with good communication throughout.
We truly appreciate your feedback and support.
Reply from Pharmulous
Thank you for your review and for your loyalty.
We’re really pleased to hear that you receive fantastic service every time and continue to choose Pharmulous. Your support means a lot to us.
Reply from Pharmulous
Thank you for your review. We’re really pleased to hear that you received prompt replies and advice from our team, as well as quick delivery.
We truly appreciate your feedback.
Not working
I don't know why injections stop helping me Ii feeling like I inject water in myself So disappointed
5 May 2026
Reply from Pharmulous
Thank you for your review. We’re sorry to hear you feel disappointed with your treatment.
As your comments relate to how the medication is working for you rather than the service received, we would recommend contacting us directly through your account message centre so our clinical team can review this with you and provide appropriate advice.
Treatment response can vary from person to person, and it’s important that any concerns about effectiveness, dosing, injection technique, or suitability are discussed with a clinician.
Been really good to deal with delivery…
Been really good to deal with delivery fast good communication
5 May 2026
Reply from Pharmulous
Thank you for your review. We’re really pleased to hear that you’ve found us good to deal with, with fast delivery and good communication.
We truly appreciate your feedback.
Reply from Pharmulous
Thank you for your review. We’re really pleased to hear that you found everything professional, smooth, and fast.
We truly appreciate your feedback.
Reply from Pharmulous
Thank you for your review.
We’re so pleased to hear that you’re very happy with the service, as always, and we really appreciate your continued support.
Consultations at Pharmulous
I have been purchasing my mounjaro through Pharmulous for over a year now and have found them very reliable (price and delivery). Today I had a weight loss consultation which was very reasonably priced and allowed a review of my medication and a conversation about what would be helpful in the next few months. The Dr had reviewed my notes prior to meeting and was encouraging and informative 😁
5 May 2026
Unprompted review
Reply from Pharmulous
Thank you for your lovely review and for your continued trust in Pharmulous over the past year.
We’re really pleased to hear that you’ve found our service reliable and that your consultation was helpful, encouraging, and informative. It’s great to know the clinician was able to review your notes beforehand and discuss the next steps in your treatment journey.
We truly appreciate your kind feedback.
Reply from Pharmulous
Thank you for your review.
We’re pleased to hear you found the service quick and efficient, and we really appreciate your feedback.
Have been ordering from Pharmulous for…
Have been ordering from Pharmulous for a while now. Excellent service each and every time. Good value and always reliable
24 April 2026
Reply from Pharmulous
Thank you so much for your review.
We’re really pleased to hear that you’ve had excellent service each time and that you’ve found Pharmulous reliable and good value. We truly appreciate your continued trust and support.
Well organised online pharmacist
I have been using Pharmulous for a while for my WLI and have been very happy with the service I get from them. The original consultation was a bit of a faff but necessary to ensure only those who meet the health criteria actually access the medication. Since then it has been smooth sailing with reordering and named day delivery always arrives on time.
They are not the cheapest provider but far from the most expensive, and honestly with service this good I am happy to stick with this pharmacist instead of trying to save pennies elsewhere.
30 April 2026
Reply from Pharmulous
Thank you for your review and for continuing to choose Pharmulous for your weight loss treatment.
We’re really pleased to hear that you’ve been happy with the service and that reordering and named-day delivery have been smooth and reliable for you. We appreciate your understanding that the initial consultation process is necessary to ensure treatment is prescribed safely and appropriately.
It’s lovely to know that you value the level of service we provide, and we truly appreciate your continued trust and support.
I made the switch from Med Express to…
I made the switch from Med Express to Pharmulous after doing a lot of research and being impressed with their approach to prescribing Mounjaro as well as maintenance when on the drug - and I’ve been very pleased with the service so far.
Cost is far more competitive and they have the added bonus of being able to choose your courier. (I have had nothing but issues with Royal Mail and am more confident in DPDs service).
So far they deserve the incredibly positive reviews they seem to attract.
23 April 2026
Reply from Pharmulous
Thank you for your review. We’re delighted to hear that, after researching your options, you chose Pharmulous and have been pleased with the service so far.
We’re glad you’ve found our pricing competitive and that the option to choose your preferred courier has given you more confidence in the delivery process. We really appreciate your kind words about our approach to prescribing and ongoing care, and we’re pleased to have earned your trust.
Thank you again for your support and for sharing your experience.
The discount codes never work
The discount codes never work. Every time I have had one and tried to apply it, it doesn’t work. This is disappointing as I’ve stayed loyal as a returning customer but cannot get to benefits of the discount you send me! (And yes I have been applying it correctly before you ask).
1 May 2026
Reply from Pharmulous
Thank you for your feedback. We’re sorry to hear that you’ve had difficulty applying discount codes, especially as a loyal returning customer.
We have not had this issue reported previously, and other customers are not currently experiencing the same problem. Please note that discount codes are time-limited and time-sensitive, so they must be used within the valid promotional period and in line with the applicable terms.
If this happens again, we would advise you to get in touch with one of our customer service advisors at the time of ordering so we can assist you and help ensure any valid discount is applied correctly.
We appreciate your continued loyalty and are sorry for any disappointment caused.
First time customer
First time customer - easy form to fill in - hassle free from beginning to end.
Very prompt delivery
29 April 2026
Reply from Pharmulous
Thank you for your review. We’re so pleased to hear that your first experience with us was easy, hassle-free, and that your delivery arrived promptly. We really appreciate your feedback and support.
Reply from Pharmulous
Thank you for your review. We’re so pleased to hear you found the app easy to use and the service efficient. It’s great to know your delivery arrived within two days. We really appreciate your feedback.
Still await delivery two weeks after…
Still await delivery two weeks after next day delivery promise
23 April 2026
Reply from Pharmulous
Thank you for your review. We’re sorry to hear you are disappointed with the delay.
As outlined in our terms and conditions and order processing information, all orders are reviewed before they are approved for dispatch, including where next day delivery is selected. This is to ensure that orders are processed safely and appropriately.
According to our records, our clinical team required further information before your order could be approved and dispatched. A message was sent to you through your account message centre, and an email notification was also sent advising you to log in and respond. As we have not yet received the required information, your order is currently on hold.
Please log in to your Pharmulous account and respond to the message from our clinical team so that your order can be reviewed and processed as quickly as possible.
Reply from Pharmulous
Thank you for your review. We’re pleased to hear you were happy with the service and really appreciate your feedback.
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