Pharmica Pharmacy Reviews 

52,070
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,780 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and efficient ordering process, highlighting the convenience and straightforwardness of the website and consultation. Many appreciate the prompt and reliable delivery service, often receiving their orders quickly, sometimes even the next day, with good communication throughout. People also feel safe with the medications supplied, noting the careful health checks and the genuine, effective products. However, some people mentioned issues with delivery, including orders taking longer than expected or items not being delivered at all. A few other people also felt that they received incorrect products or items that were close to their expiration date.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, efficiency, and ease... See more

Product

Users describe positive interactions with product, often highlighting that products do what they say and are... See more

Order

Consumers find the ordering process to be positive, describing it as easy, straightforward, and quick, with... See more

User experience

Customers had positive experiences with user experience, consistently describing it as easy, painless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to navigate menu & didn’t take long to join up (confirmed who I was via email address/mobile number) Product arrived within 48 hours & they kept me informed of progress. Reasonably priced... See more

Company replied

Rated 5 out of 5 stars

I require certain products for myself and my husband. This is a convenient way to order, as you can choose your delivery method and as I order in advance, we are not in a rush to receive the deliver... See more

Company replied

Rated 5 out of 5 stars

Another great experience with Pharmica, ordered one day arrived the next, you cannot get better service than that. Well packaged and the product "does what it says on the tin" and at a good price.

Company replied

Rated 5 out of 5 stars

I have been using Regaine for men for some years now and have purchased it from many retailers over that time, Pharmica Pharmacy are one of the best I have used, they are very responsible and always c... See more

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Vitamin and Supplements Store
  6. Weight Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(52,070)

5,482 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

top quality service and delivery on…

top quality service and delivery on time as needed

10 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Simon,

We are grateful for your kind words and support. It is fantastic to hear that you were pleased with both the quality of our service and the prompt delivery of your order. We work hard to ensure every order is processed efficiently and reaches our customers when expected, so your feedback is greatly appreciated.

At Pharmica, efficiency, affordability, and quality care go hand in hand, and we are delighted that your experience reflected the high standards we strive to deliver.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Never had any problems 😉

1 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Your feedback is very much appreciated. We are delighted to know that you have consistently had a positive experience with Pharmica and that our service has been reliable every time you have ordered with us. Providing dependable, professional care that our customers can rely on is always our priority.

At Pharmica, customer care and clinical excellence are always at the heart of what we do, and it is wonderful to know we have continued to meet your expectations.

In the interim, please do not hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

I just a Realy good service.

I just a Realy good service.
Very helpful.
Always quick to Anser the phone.
Delivery super quick, doesn't need to signed for if ur out. Just left in a safe place.

10 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you for sharing your feedback. We are delighted to hear that you found our team helpful and that our telephone support, fast delivery, and convenient service all contributed to a positive experience. It is especially pleasing to know that your parcel was delivered quickly and in a way that suited your needs.

At Pharmica, we understand how important timely delivery and clear communication are to our customers, and we remain committed to providing a smooth, reliable service with every order.

In the meantime, please do not hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

So easy from start to finish

So easy from start to finish. Click on what you need. Wait for your delivery. Discrete packages. Happy days.

15 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Dave,

We really appreciate you taking the time to leave a review. We are delighted to hear that you found the entire process simple from start to finish and that your order arrived in discreet packaging. Making healthcare straightforward, convenient, and confidential is something we work hard to achieve, so it is wonderful to know your experience reflected this.

At Pharmica, we are committed to providing safe, reliable, and discreet healthcare you can trust, and your recommendation means a great deal to us.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, thank you

4 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Aleksandra,

We are delighted to receive your feedback. Thank you for taking the time to share your experience with us. We are pleased to hear that your order arrived quickly and that you were happy with our delivery service. Ensuring orders are processed efficiently and dispatched without unnecessary delay is something we take great pride in.

At Pharmica, we understand how important timely delivery and clear communication are to our customers, and we are delighted that your experience reflected our commitment to excellent service.

In the meantime, please do not hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

A very good service and productive with…

A very good service and productive with very good information plus a good back up advice service, quick postage.

15 July 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear John,

Thank you for your thoughtful and valued feedback. We are delighted to hear that you were pleased with both the quality of our service and the information and support provided by our team. It is especially rewarding to know that you found our advice helpful and that your order was delivered promptly.

At Pharmica, customer care and clinical excellence are always at the heart of what we do, and we strive to ensure our customers feel informed and supported throughout their experience with us.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Always excellent service and prompt…

Always excellent service and prompt delivery.

3 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Stuart,

Many thanks for your review. We are delighted to know that you continue to receive excellent service and prompt delivery from Pharmica. Providing a consistently reliable experience for our customers is something we are very proud of, so your continued positive feedback is greatly appreciated.

At Pharmica, we are proud to offer a fast and professional service that our patients can rely on, and we look forward to continuing to meet your expectations in the future.

In the interim, please do not hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Excellent service.

I found it easy to use the website and the consultation. The product suggested is working and worth the price. Delivery service is very good, definitely recommend. Good service around.

20 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Gillian,

Thank you kindly for your review. It is wonderful to hear that you found both our website and consultation process easy to use and that you were pleased with the value and efficiency of our service. We are also delighted to know that your order arrived promptly and that you would recommend Pharmica to others.

At Pharmica, efficiency, affordability, and quality care go hand in hand, and we are committed to delivering a smooth and dependable experience for every customer.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Trusted products and responsible…

Trusted products and responsible verification of health prior to sale.

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Nick,

We appreciate you sharing your experience with us. We are delighted to hear that you value both the quality of our products and our thorough verification process before orders are approved. Ensuring that every order is reviewed responsibly while providing a safe and reliable service is a key part of the care we provide.

At Pharmica, customer care and clinical excellence are always at the heart of what we do, and we are committed to providing safe, reliable, and discreet healthcare you can trust.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

I love this pharmacy

I love this pharmacy. It is the easiest and most helpful one I have ever seen. Very happy with the service:)

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Carmen,

We are thankful for your kind words and support. It is wonderful to hear that you found Pharmica to be the easiest and most helpful pharmacy you have used. Knowing that our service has made such a positive impression is incredibly rewarding for our team, and we are delighted that you have been so happy with your experience.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

easy to order

easy to order, easy click and collect service.

1 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We sincerely appreciate you taking the time to provide a review. We are pleased to hear that you found our ordering process straightforward and that our Click & Collect service was convenient for you. Making access to healthcare as simple and efficient as possible is something we continually strive to achieve.

In the meantime, please do not hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service. Items came and was exactly what I ordered. I have no complaints. Thank you 😊

25 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Pat,

Thank you for your valuable feedback; it is greatly appreciated. We are delighted to hear that you were happy with the speed and efficiency of our service and that your order arrived exactly as expected. Providing a dependable experience that our customers can rely on is always our priority, so it is wonderful to know everything went smoothly.

In the interim, please do not hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Quick and easy with very competitive…

Quick and easy with very competitive prices and quick delivery

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Lee,

It is great to know that your experience with us has been a positive one. We are delighted to hear that you found our service quick and straightforward and that you were pleased with our competitive prices and prompt delivery. We work hard to provide an efficient service without compromising on quality, so your feedback is greatly appreciated.

If you require any additional assistance, please do not hesitate to contact us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Had the desired treatment in…

Had the desired treatment in stock,delivered promptly the next day.
Excellent.

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mr Brookfield,

Thank you for taking the time to leave your feedback. We are delighted to hear that the item you needed was available and that it arrived promptly the following day. Providing a reliable service with efficient dispatch is something we take great pride in, so it is wonderful to know your experience met your expectations.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Fantastic value for Regaine Products

I have been using Regaine for men for some years now and have purchased it from many retailers over that time, Pharmica Pharmacy are one of the best I have used, they are very responsible and always check this product is right for you by asking health and lifestyle questions before it is prescribed for you. You are also guaranteed to receive a genuine product which does not always happen if you purchase Regaine from other sites. They also offer great value for money too so are highly recommended by me.

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear David,

Thank you for your thoughtful review. We are delighted to hear that you have had such a positive experience with Pharmica and that you value both our competitive prices and the care we take when reviewing each order. It is especially rewarding to know that our commitment to providing genuine, high-quality products and carrying out appropriate health checks has earned your trust and recommendation.

At Pharmica, customer care and clinical excellence are always at the heart of what we do. We are committed to providing safe, reliable, and discreet healthcare you can trust, while ensuring every customer receives a professional and responsible service.

In the meantime, please do not hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Excellent

Excellent, work well

1 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We are very happy to know you have had a good experience with our service. Thank you for sharing your feedback with us. We are pleased to hear that you were happy with your order and that it met your expectations. Providing high-quality products alongside a dependable and efficient service is something we strive for every day.

At Pharmica, we are committed to providing safe, reliable, and discreet healthcare you can trust, and we truly appreciate your positive feedback.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Quick effective delivery

Quick delivery, easy ordering process and effective products in my view.

1 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mark,

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our ordering process easy and your delivery quick. It’s also great to know that you’ve been pleased with your experience. At Pharmica, we’re committed to providing a reliable, efficient, and professional service that our customers can trust.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 1 out of 5 stars

Wrong item delivered

Item we requested and paid for wasn't what was delivered. Total waste of time and money.

3 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Hello Tracy,

Thank you for taking the time to leave us your review.

I am sorry to hear that you have not received your order as expected.

I have reached out to you via email to investigate this matter. Please be assured that I am eager to resolve this for you as quickly as possible. I kindly ask that you reply to my email at your earliest convenience so that I can assist you further.

If you require any additional assistance, please do not hesitate to call our pharmacy team on 0207 112 9014 or use our on-site live chat at www.pharmica.co.uk

Dalia, Pharmica.

Rated 5 out of 5 stars

User friendly and efficient

The website was easy to use and delivery was quick and efficient. Finding what I needed was straightforward and the cost was quite reasonable for what would normally called a “private prescription”. I’d recommend

2 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Rob,

Thank you for taking the time to share your experience. We’re delighted to hear that you found our website easy to use, were able to find what you needed without difficulty, and that your order arrived quickly and efficiently. It’s also wonderful to know that you found our pricing reasonable and would recommend our service to others. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, while making the ordering process as simple and convenient as possible.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

When order somthing it comes strataway…

When order somthing it comes strataway always on hand if you need assistance

1 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Susan,

We truly appreciate your feedback. We’re so pleased to hear that your orders arrive promptly and that you have found our team readily available whenever you need assistance. At Pharmica, customer care and clinical excellence are always at the heart of what we do, so it’s rewarding to know that both our service and support have met your expectations.

In the meantime, please don't hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look