Pharmica Pharmacy Reviews 

52,195
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,571 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of the ordering process and the user-friendly website. Many people appreciate the quick, secure, and reliable delivery, often receiving their items sooner than expected. Reviewers also frequently commend the quality and authenticity of the products, noting their effectiveness and the thorough checks performed before prescription. However, some customers also noted unexpected issues with treatment continuity. A few people reported being suddenly denied medication or having orders cancelled due to medical history, even after being supplied for an extended period or after initial approval.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Users describe positive interactions with service, frequently highlighting its excellence, efficiency, and... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy, quick,... See more

Product

Customers consistently note positive experiences with product, often praising their reliability and... See more

User experience

People report positive experiences with the user experience, consistently describing it as easy to use from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always the same experience. quick secure ordering and quick despatch and delivery. You have the option of contact with your G.P if you require them to know. Plus, you can't just get them without doing... See more

Company replied

Rated 5 out of 5 stars

I had an online consultation with Pharmica resulting in medication being prescribed. Check out and payment was easy and quick. My prescription was sent via Royal Mail Tracked 24 and I received it... See more

Company replied

Rated 5 out of 5 stars

Amazing service from Pharmica! I ordered on Saturday and my parcel arrived the very next day on Sunday by Royal Mail Special Delivery Guaranteed. Really impressed with how fast and reliable the delive... See more

Company replied

Rated 5 out of 5 stars

I love this company for so many reasons : Their online order system is clear and easy to use; delivery is quick; there is great control and verification too of what you’re ordering . Great servi... See more

Company replied


Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy
  4. Online Prescription Medication Vendor
  5. Vitamin and Supplements Store
  6. Weight Loss Service

About Pharmica Pharmacy

Written by the company

Pharmica is the UK's leading online pharmacy, ranked #1 on Trustpilot in the Pharmacy, Online Pharmacy, Chemist, Online Prescription Medication and Medical Supply Store categories.

We've served over 1.8 million customers and have earned over 230,000 independently verified reviews, providing free online consultations and dispensing a broad range of MHRA-approved treatments from our Central London-based pharmacy.

We use cutting-edge technology and automation to continuously innovate our services as part of our unwavering commitment to patient care, convenience and confidentiality.

As we continue to grow, we remain dedicated to maintaining the highest standards of service, reflected in our ever-expanding range of treatments and dedication to bringing you health advice based on the latest medical research and NHS guidelines through our popular email newsletter and Health Hub articles.

Experience an online pharmacy service a class above with Pharmica.

Free Delivery
We offer free delivery on orders above £50.

Subscribe and Save
Get your treatments on time, every time with Pharmica subscriptions - 10% OFF and free shipping on all orders.

Price Guarantee
If you find a cheaper treatment elsewhere, we'll refund the difference.

Loyalty Points Program
For every £1 you spend at Pharmica, automatically earn 3 points. When you have collected enough, you may redeem your points to use on a future purchase.

Pharmica Refer A Friend Program
Every friend or family member you refer to Pharmica gives them 10% off their first purchase with us. Once their order is dispatched, you get 10% off as well.

Quality Treatments
We source the highest-quality treatments approved by the Medicines and Healthcare Products Regulatory Agency from trusted suppliers.

Exceptional Customer Service
Whether you call us, chat with us live on our website, SMS or email us, our experts will be there to help you find the right treatment.

Pharmica Price Promise

We won’t be beaten - and that’s a guarantee

We won’t be beaten - and that’s a guarantee
We know how important it is for patients to find the best treatment at the best value. For that reason, we promise to refund the difference if you find a registered UK online pharmacy that offers the same product with a private prescription and comparable service conditions for a cheaper price within 14 days of your purchase.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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4.9

All reviews

(52,195)

4,938 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always excellent service and prompt…

Always excellent service and prompt delivery.

3 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Stuart,

Many thanks for your review. We are delighted to know that you continue to receive excellent service and prompt delivery from Pharmica. Providing a consistently reliable experience for our customers is something we are very proud of, so your continued positive feedback is greatly appreciated.

At Pharmica, we are proud to offer a fast and professional service that our patients can rely on, and we look forward to continuing to meet your expectations in the future.

In the interim, please do not hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Excellent service.

I found it easy to use the website and the consultation. The product suggested is working and worth the price. Delivery service is very good, definitely recommend. Good service around.

20 June 2026
Unprompted review
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Gillian,

Thank you kindly for your review. It is wonderful to hear that you found both our website and consultation process easy to use and that you were pleased with the value and efficiency of our service. We are also delighted to know that your order arrived promptly and that you would recommend Pharmica to others.

At Pharmica, efficiency, affordability, and quality care go hand in hand, and we are committed to delivering a smooth and dependable experience for every customer.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Trusted products and responsible…

Trusted products and responsible verification of health prior to sale.

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Nick,

We appreciate you sharing your experience with us. We are delighted to hear that you value both the quality of our products and our thorough verification process before orders are approved. Ensuring that every order is reviewed responsibly while providing a safe and reliable service is a key part of the care we provide.

At Pharmica, customer care and clinical excellence are always at the heart of what we do, and we are committed to providing safe, reliable, and discreet healthcare you can trust.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

I love this pharmacy

I love this pharmacy. It is the easiest and most helpful one I have ever seen. Very happy with the service:)

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Carmen,

We are thankful for your kind words and support. It is wonderful to hear that you found Pharmica to be the easiest and most helpful pharmacy you have used. Knowing that our service has made such a positive impression is incredibly rewarding for our team, and we are delighted that you have been so happy with your experience.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

easy to order

easy to order, easy click and collect service.

1 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We sincerely appreciate you taking the time to provide a review. We are pleased to hear that you found our ordering process straightforward and that our Click & Collect service was convenient for you. Making access to healthcare as simple and efficient as possible is something we continually strive to achieve.

In the meantime, please do not hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service. Items came and was exactly what I ordered. I have no complaints. Thank you 😊

25 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Pat,

Thank you for your valuable feedback; it is greatly appreciated. We are delighted to hear that you were happy with the speed and efficiency of our service and that your order arrived exactly as expected. Providing a dependable experience that our customers can rely on is always our priority, so it is wonderful to know everything went smoothly.

In the interim, please do not hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Quick and easy with very competitive…

Quick and easy with very competitive prices and quick delivery

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Lee,

It is great to know that your experience with us has been a positive one. We are delighted to hear that you found our service quick and straightforward and that you were pleased with our competitive prices and prompt delivery. We work hard to provide an efficient service without compromising on quality, so your feedback is greatly appreciated.

If you require any additional assistance, please do not hesitate to contact us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Had the desired treatment in…

Had the desired treatment in stock,delivered promptly the next day.
Excellent.

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mr Brookfield,

Thank you for taking the time to leave your feedback. We are delighted to hear that the item you needed was available and that it arrived promptly the following day. Providing a reliable service with efficient dispatch is something we take great pride in, so it is wonderful to know your experience met your expectations.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Fantastic value for Regaine Products

I have been using Regaine for men for some years now and have purchased it from many retailers over that time, Pharmica Pharmacy are one of the best I have used, they are very responsible and always check this product is right for you by asking health and lifestyle questions before it is prescribed for you. You are also guaranteed to receive a genuine product which does not always happen if you purchase Regaine from other sites. They also offer great value for money too so are highly recommended by me.

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear David,

Thank you for your thoughtful review. We are delighted to hear that you have had such a positive experience with Pharmica and that you value both our competitive prices and the care we take when reviewing each order. It is especially rewarding to know that our commitment to providing genuine, high-quality products and carrying out appropriate health checks has earned your trust and recommendation.

At Pharmica, customer care and clinical excellence are always at the heart of what we do. We are committed to providing safe, reliable, and discreet healthcare you can trust, while ensuring every customer receives a professional and responsible service.

In the meantime, please do not hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Excellent

Excellent, work well

1 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

We are very happy to know you have had a good experience with our service. Thank you for sharing your feedback with us. We are pleased to hear that you were happy with your order and that it met your expectations. Providing high-quality products alongside a dependable and efficient service is something we strive for every day.

At Pharmica, we are committed to providing safe, reliable, and discreet healthcare you can trust, and we truly appreciate your positive feedback.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Quick effective delivery

Quick delivery, easy ordering process and effective products in my view.

1 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Mark,

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our ordering process easy and your delivery quick. It’s also great to know that you’ve been pleased with your experience. At Pharmica, we’re committed to providing a reliable, efficient, and professional service that our customers can trust.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Natalia, Pharmica.

Rated 1 out of 5 stars

Wrong item delivered

Item we requested and paid for wasn't what was delivered. Total waste of time and money.

3 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Hello Tracy,

Thank you for taking the time to leave us your review.

I am sorry to hear that you have not received your order as expected.

I have reached out to you via email to investigate this matter. Please be assured that I am eager to resolve this for you as quickly as possible. I kindly ask that you reply to my email at your earliest convenience so that I can assist you further.

If you require any additional assistance, please do not hesitate to call our pharmacy team on 0207 112 9014 or use our on-site live chat at www.pharmica.co.uk

Dalia, Pharmica.

Rated 5 out of 5 stars

User friendly and efficient

The website was easy to use and delivery was quick and efficient. Finding what I needed was straightforward and the cost was quite reasonable for what would normally called a “private prescription”. I’d recommend

2 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Rob,

Thank you for taking the time to share your experience. We’re delighted to hear that you found our website easy to use, were able to find what you needed without difficulty, and that your order arrived quickly and efficiently. It’s also wonderful to know that you found our pricing reasonable and would recommend our service to others. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, while making the ordering process as simple and convenient as possible.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

When order somthing it comes strataway…

When order somthing it comes strataway always on hand if you need assistance

1 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Susan,

We truly appreciate your feedback. We’re so pleased to hear that your orders arrive promptly and that you have found our team readily available whenever you need assistance. At Pharmica, customer care and clinical excellence are always at the heart of what we do, so it’s rewarding to know that both our service and support have met your expectations.

In the meantime, please don't hesitate to contact our pharmacy team directly at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Great service

Could not be easier.... Quick delivery.. No fuss or trying to get appointments...!!!

14 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Jeannette,

We’re grateful for your kind words and support. We’re delighted to hear that you found our service straightforward and hassle-free, and that your order was delivered quickly. At Pharmica, we understand how important timely delivery and clear communication are to our customers, and we strive to make every step of the process as convenient and efficient as possible.

If you require any additional assistance, please don’t hesitate to contact us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica

Rated 5 out of 5 stars

Great all round !

Very efficient ordering and delivery process.
Product always of high quality.

1 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear John,

Thank you for your thoughtful review! We’re delighted to know that you have consistently enjoyed an efficient ordering process and prompt delivery. It’s also wonderful to hear that you have been pleased with the quality of your orders. At Pharmica, efficiency, affordability, and quality care go hand in hand, and your continued confidence in our service means a great deal to us.

If you ever have any questions or need assistance, please feel free to get in touch with our pharmacy team on 0207 112 9014 or via our live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, very efficient

15 May 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Jeanette,

Many thanks for your review. We’re pleased to hear that your delivery arrived quickly and that you found our service efficient. At Pharmica, we’re committed to providing safe, reliable, and discreet healthcare you can trust, and we’re delighted that your experience reflected the high standard of service we aim to provide.

In the interim, please don't hesitate to contact our pharmacy team at 0207 112 9014 or by utilising our on-site live chat at www.pharmica.co.uk if you require any additional assistance.

Leona, Pharmica.

Rated 5 out of 5 stars

Good quick service

Good quick service

13 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Jennifer,

Thank you for taking the time to leave your feedback. We’re delighted to hear that you were pleased with our quick and efficient service. At Pharmica, we’re proud to offer a fast and professional service that our patients can rely on, so it’s wonderful to know your experience reflected this.

Should you need any additional assistance, please reach out to us at 0207 112 9014 or speak to one of the pharmacy team via our on-site live chat at www.pharmica.co.uk.

Leona, Pharmica.

Rated 4 out of 5 stars

Efficient delivery

15 June 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Customer,

Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with our efficient delivery service. At Pharmica, we understand how important it is for our customers to receive their orders promptly, and we are pleased to know your experience reflected the reliable service we strive to provide.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Dalia, Pharmica.

Rated 5 out of 5 stars

Was good service and I will order again

Was good service and I will order again

13 July 2026
Pharmica Pharmacy logo

Reply from Pharmica Pharmacy

Dear Darren,

We’re delighted to receive your feedback. It’s great to hear that you were happy with the service you received and that you would choose Pharmica again in the future. At Pharmica, customer care and clinical excellence are always at the heart of what we do, and we truly appreciate your confidence in our service.

In the meantime, please don't hesitate to contact our pharmacy team at 0207 112 9014 or via our on-site live chat at www.pharmica.co.uk if you need any additional assistance.

Leona, Pharmica.

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