Banner for Pharmazon Direct

Pharmazon Direct Reviews 

1,263
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 453 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift and well-timed delivery of their orders, often noting the competitive pricing and ease of the ordering process. Many appreciate the excellent service, highlighting that products are often difficult to find elsewhere and come with long 'use by' dates. The company's commitment to safety is also valued, with reviewers mentioning thorough questionnaires and good advice before dispatch. However, some customers experienced issues with delivery, including lost orders or delays, and a few received incorrect items or found discount codes to be non-functional. There were also instances where processing was slow, or the quantity of items that could be ordered was limited, leading to higher delivery fees.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency and speed. Many... See more

Order

Customers had positive experiences with order, praising the ease and efficiency of the ordering process, with... See more

Product

Reviewers highlight positive aspects of product, often praising the reasonable and competitive pricing, good... See more

Price

Clients share positive opinions on price, with many reviewers finding products to be reasonably priced,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I fully recommend Pharmazon as ordering was easy and with discount on the site plus a coupon I managed to get my items cheaper than the amount that I had paid per pack on my last order. The corn plast... See more

Rated 5 out of 5 stars

Bought my otc medicine after a short questionnaire, there to protect us. Was very happy with the delivery, via Royal Mail, tracked & fast. Prices were very competitive too, will definitely buy my Prom... See more

Rated 5 out of 5 stars

Cannot fault them on my first order.BUT I received two emails with discount, offering free delivery wonderful except the code doesn't work! Then anther one offering 15" discount and that doesn't work... See more

Rated 5 out of 5 stars

My delivery was quite time sensitive as I was going away and as Pharmazon Directs price was better than my last purchase of corn plasters I thankfully managed to time my purchase to arrive at the best... See more


Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Pharmacy

Written by the company

Pharmazon Direct is our flagship online brand with a dominant UK online presence, to market 3000+ over the counter, vitamin and GSL products. The company is committed to providing affordable prices across a robust portfolio of top-quality brands of medicines and vitamins spread over a wide therapeutic range.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,263)

418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service!

The order was delivered quickly and was well packaged. The price was reasonable, and the purchase was as described. Recommended seller.

11 February 2026
Rated 4 out of 5 stars

Fast online orders.

It was so easy to make your order online.
Then to get your item within 24 hours.
I actually tried buying my item with Amazon Prime. Only to find that when I used Prime I quickly found that prime is slower than using first class mail order.

28 January 2026
Rated 5 out of 5 stars

All You Need

A good price, great communication and very rapid delivery. It's all you really need when ordering online, isn't it? Pharmazon provide both. Highly recommended.

3 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look