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ModelLight AB Reviews 96

TrustScore 5 out of 5

4.8

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Company details

  1. Health and Beauty Shop

Written by the company

Välkommen till ModelLight AB! - det företag som har störst och längst erfarenhet på marknaden inom LED-ljusterapi. Vi säljer PEMF, laser och LED-ljusterapienheter av hög kvalitet som är säkra, effektiva och lätta att använda. Utbildning ingår! Vi har jobbat med LED-ljusterapi/LED LLLT och andra friskvårdsprodukter i 20 år. Vårt mål är att med de olika produkter vi erbjuder till våra kunder kunna underlätta för kroppens läkning och återhämtning och att underlätta i vardagen. Med fokus på hög kvalitet, effektiva, naturliga och prisvärda produkter har vi under många år samarbetat med stora delar av eliten inom hästsportsidan samt framstående idrottare och idrottsföreningar. Störst fokus har vi hela tiden haft på laser och LED ljusbehandling/LLLT/Photobiomodulation och vi har under åren sett så otroligt många individer få hjälp av denna behandling. Med tiden har tekniken blivit billigare att tillverka och vi är så glada att vi idag kan erbjuda flera olika ljusbehandlingsenheter för hemmabruk till privatpersoner. Vårt stora mål har hela tiden varit att kunna hjälpa så många som möjligt på det sätt vi själva fått hjälp av ljusbehandlingen. Det var vi som introducerade LEDljusbehandling i Sverige och på den europeiska marknaden 2004 och vi har genom dessa år jobbat med några olika av de världsledande leverantörerna med våra kunders bästa i åtanke. Med fokus på att produkterna ska vara säkra, effektiva och prisvärda samt med målet att dela vår kunskap och erfarenhet med våra kunder genom fri servicedesk och support har vi nu efter 20 år på marknaden äntligen kommit till punkten att photobiomodulation/LLLT/LEDljusbehandling är vanligt förekommande i husapotek och i stallutrustning. Ett mål som vi jobbat hårt för med individens bästa och välmående i åtanke. Vi introducerade Photizo Professional när den var ny på europeiska marknaden 2009. När Photizo sedan sedan lanserade den första enheten för hemmabruk, Photizo Vetcare, introducerade PharmaLight den i Europa med stor succé. Den blev snabbt en storfavorit, särskilt inom hästsporten.


Contact info

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Doesn't answer when you complain

The silver socks I bought were really poor quality, and when I sent an email about it I got no reply. They answered emails when I was going to buy, so feel like I've been snubbed.

20 May 2025
ModelLight AB logo

Reply from ModelLight AB

Hi Mie,
We sincerely apologize for not replying to your email sooner. Unfortunately, we missed your message — no excuse other than the human factor and a very busy period.

We're sorry to hear that you're not satisfied with your Silver Whinnys. Of course, you're welcome to return the product if you're unhappy with it. We've sold many Silver Whinnys over the years and have received great feedback from our customers, so we're truly sorry that your experience hasn’t matched theirs.

Have you followed the instructions included with the product, especially when putting the socks on and taking them off? There’s a specific technique involved that can take a bit of practice to master. You can also use a wet wrap to help secure the socks more firmly. It’s crucial that the socks stay in place during use—not only to ensure they function as intended, but also to prevent damage to the material.

That said, you are of course welcome to return your Silver Whinnys if you’re not satisfied. We’ve answered your email and have attached a return shipping label for you. As soon as we receive the socks, we will issue a refund.

Best regards
Marcus Odell

Rated 5 out of 5 stars

Great product!

Great product and communication!

16 July 2024
ModelLight AB logo

Reply from ModelLight AB

Thank you for taking the time to write this review. Means a lot to us.
Best regards
Marcus - PharmaLight

Rated 5 out of 5 stars

I got the best customservice via chat

I got the best customservice via chat. Delivery to Finland was fast.
I ordered Silver Whinnys for my horse. They are working perfect; on 1,5 weeks the leg of my horse is completely healed. If not seen, I wouldn't believe it.

30 April 2024
ModelLight AB logo

Reply from ModelLight AB

Thank you so much for taking the time to leave this review. Means a lot to us. Lovely to hear that the Silver Whinny´s are working good!
Best regards
Marcus on PharmaLight

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