Pharmacyplushealth Reviews 

229
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and thorough when explaining medical procedures and treatments. People also appreciate the prompt and efficient service, noting that consultations are very easy to set up and run smoothly. However, some people mentioned frustrating issues with appointment scheduling and occasional disorganization. Reviewers noted instances where they personally arrived for booked sessions only to find scheduling mix-ups, missing staff, or unavailable vaccines. A few consumers also experienced long delays when attempting to reschedule or manage their bookings online or over the phone.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional and approachable demeanor.... See more

Service

Clients share positive opinions on service, highlighting the quick, easy online booking and prompt... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting quick online booking and... See more

Booking process

Reviewers highlight ambiguous experiences regarding the booking process. Many customers report that the... See more

User experience

Customers had positive experiences with user experience, reporting that the service was very easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A wonderful pharmacy. I’ve been visiting for more than a year now on a regular basis on weight management jabs. Appointments have always been on time and, most importantly, the advice has been infor... See more

Company replied

Rated 5 out of 5 stars

Attended the Tieve Tara pharmacy in Castleford with my wife for flu jabs. The job was completed at the time we made the appointments for by a very pleasant pharmacist who had a great sense of humour.... See more

Rated 5 out of 5 stars

I attended for a Covid jab. On arrival I was greeted by a friendly courteous member of staff and was quickly directed to the Pharmacist, Noreen. The purpose of the jab was explained fully and was c... See more

Rated 5 out of 5 stars

All staff involved were very friendly and helpful to my 97 year old mum. There had been confusion over her appointment due to an error made by the NHS booking service but this was sorted quickly and s... See more


Company details

  1. Pharmacy
  2. Blood Testing Service
  3. Travel Clinic
  4. Weight Loss Service

Written by the company

Our pharmacies are based in the heart of local communities. Our friendly and caring teams are ready to make it quicker, easier and more convenient to access clinical consultations for a wide range of common health conditions. Our pharmacists are highly trained professionals, clinically qualified to treat a range of common health conditions. Get the treatments you need for everyday health conditions – when you need them. Appointments available now for our new NHS Pharmacy First Service. Book online, for seven common conditions and take some pressure off your GP. We offer NHS services such as Blood pressure checks, contraception service, NHS Covid-19 Booster, NHS Flu vaccination, NHS prescription service, NHS New Medicines Service, and more. Additional non-NHS services to improve lifestyle and health include: Weight management service, Ear wax microsuction service, and Travel health service for travel vaccines. Simply choose the service, and find a Pharmacy+Health branch near you. Once you've selected the pharmacy branch, you can book a date and time that's convenient for you. If you’d like to find out more about your local pharmacy or the services our teams can offer, take a look at our branch pages on our website.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

229 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(229)

177 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I visited the Wains Grove Phamacy in York

I visited the Wains Grove Phamacy in York. Very helpful staff. Able to provide the cream that was prescribed by the hospital (who didn’t have it and warned it was in short supply) Thank you for the advise and guidance.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, knowledgable and friendly team

The pharmacists and staff at Pharmacy Plus Sowerby Bridge are always so friendly and helpful, I highly recommend.

They always go out of the way to make sure I have the medication I need, and are also knowledgable with any queries I have. Thank you.

14 April 2025
Rated 5 out of 5 stars

Got next day appointment for COVID…

Got next day appointment for COVID booster at time convenient for me, on entering greeted with friendly welcome, seen exactly on time, young man who gave me booster was charming and professional, out in less than four minutes, jab didn't hurt, pharmacy spotlessly clean and suggest use them over the ones on high street which are always busy and appointment s tend to be late

3 April 2025
Unprompted review
Rated 5 out of 5 stars

The staff at headingley…

The staff at headingley pharmacyplushealth are so friendly caring always helpful courteous always i would also like to say that Veronica-pharmacist always goes above and beyond in getting my medication!she strives so hard in finding my medication that there is such a country shortage of in which without it i would not be here!! so a massive shout out to veronica and staff at headingley pharmacyplushealth!thank you so much to you all i really appreciate what you do for me!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Local pharmacy providing great service

The staff at this busy little local pharmacy are always really helpful and knowledgeable if I have any questions. Sending me text messages when my prescriptions are ready saves me making unnecessary trips. As a regular user they make my life so much easier I would be lost without them.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

This pharmacy is amazing

This pharmacy is amazing, the staff are tactful, unbiased, warm and empathetic to the needs of their customers. The permanent staff in here are so incredibly busy, they don't have time to stop and chat but yet have still managed to cultivate an atmosphere that's friendly and inviting which is so important in this line of work.
5/5 from me, keep up the good work and thank you for your help and advice.

24 February 2025
Unprompted review
Rated 2 out of 5 stars

Website/Renewal Systems Poor.

Website poor - looks in development/half-finished, to the extent that I was actually concerned about entering card details.

Didn't get an automated reminder to renew the annual subscription or a promised email confirmation after it had been renewed.

Medication delivery is very important, but you did not make it clear in a recent email that a missed delivery would be 'filed' indefinitely at the pharmacy, rather than attempted again. This should be stated explicitly.

14 February 2025

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