Ordering was great and efficient but the delivery service not so good had to wait over a week for delivery.

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About Pharmacy Planet
Written by the company
Specialised Weight Loss Clinic
Pharmacy Planet also has a developed weight loss clinic, offering medical weight loss solutions with clear clinical guidance and support throughout your journey.
Convenient and Confidential Service
Through an easy online consultation process, patients can receive prescriptions tailored to their needs, managed by licensed healthcare professionals to ensure safe and accurate care.
Our service emphasizes privacy, confidentiality, and discretion, allowing you to order medication directly to your door without the need for an in-person doctor's visit or waiting for an appointment with your GP. With a strong focus on customer satisfaction, Pharmacy Planet ensures swift and reliable delivery across the UK, offering multiple delivery options to suit individual preferences. The company also provides detailed information on its website, helping you make informed decisions about your healthcare needs.
Our Mission
Pharmacy Planet’s mission is to make healthcare accessible and straightforward, offering both competitive pricing and high standards of pharmaceutical care. We are a go-to resource for patients looking for a reliable, regulated, and efficient way to access the medications you need, supported by an efficient clinical body and dedicated dispensary and customer service team.
The company’s commitment to safety, convenience, and patient support makes us a leader in the online pharmacy sector, providing peace of mind to thousands of customers across the UK.
Why choose Pharmacy Planet?
Written by the company
- Convenient Access to Quality Healthcare
- Pharmacy Planet simplifies the process of obtaining prescription and over-the-counter medications, offering online consultations and prompt home delivery across the UK, making healthcare more accessible and convenient.
- Confidential and Discreet Service
- With a strong focus on privacy, Pharmacy Planet ensures that customers can receive their medications discreetly, without the need for in-person appointments, providing peace of mind throughout the process.
- Expert Support and Guidance
- Backed by licensed healthcare professionals, Pharmacy Planet delivers personalised care and expert guidance, including specialist services like medical weight loss solutions, ensuring safe and effective treatment options for every customer.
Contact info
Unit 4 Progress Business Centre , SL1 6DQ, Slough, United Kingdom
- 08009788956
- headoffice@pharmacyplanet.com
- pharmacyplanet.com
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Had consultation which was a waste of…
Had consultation which was a waste of time as didnt check weight and didnt look at screen when showed ID. Said dispatched next day then took 3 days to arrive by which time ice pack was melted and not cold. Email to say it had been dispatched on 25th. Arrived on 28th.

Reply from Pharmacy Planet
Appointment easily made
Appointment easily made, everything explained order received quickly
Great experience
Great experience, very professional and fast.
Highly recommend Pharmacy Planet
Easy to apply
Easy to apply. The video call was quick & easy to confirm my eligibility. Good price.
The delivery was quick, but the ice pack around the MJ pen wasn’t even cold. Hopefully this won’t affect the solution.
Overall very happy
Very efficient and professional
Very efficient and professional. Customer service very supportive and cooperative. Delivery was on-time. Very pleasant experience.
Weight loss Jab
Easy to order and quick delivery, and issue with Royal Mail but no blame on Pharmacy Planet. Have already recommended to a friend.
Good service, if they actually have stock (which you never know if they have)
The process of completing a consultation and submitting a request is clear and straightforward. Sadly there is a disconnect with the actual delivery of any prescribed items. There is no stock level displayed and on frequent occasions an order is accepted, stated as out for delivery, (with a tracking number) only to then be contacted, up to a week later, saying it's out of stock. The refunds always go through really quick, but then you have to reorder and go through the whole thing again, uncertain of whether you're items will actually ever arrive. I have only used the service in the spring of 2026 so maybe this is a temporary issue, but it's made the whole process tedious, time consuming and feel like a lottery as to whether you will actually get the item or not.
A face to face consultation with a…
A face to face consultation with a lovely professional. I felt I was being cared for after and not just a oayong customer
Great Servicre
Great, quick service, great price compared to other companies, made easy, thank you :)
Wegovy Injections
A friend told me about you I was very impressed with my consultancy and ordering was easy
Good service
Very prompt response to enquiry. Goods dispatched very quickly. Reasonably priced.
By agreeing for me to have wegovy so I…
By agreeing for me to have wegovy so I can start my weight loss journey.
Thank you for listening. Prompt delivery as well
Excellent service from placing my order…
Excellent service from placing my order to the FaceTime consultation to the delivery
Simple ordering procedure
Simple ordering procedure, rapid dispatch and delivery time. Excellent service.
Quick and easy to order
Quick and easy to order, consultation was prompt and medication was posted the same day.
Email to book consultation went to junk so was missed for a day as wasn’t sure on process.
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