I am ordering from Romania and everytime the provided products, delivery service and support were outstanding. We already have a history with Pharmabox by ordering many times, and every time was pe... See more
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See what reviewers are saying
The delivery was pretty fast, I was Status informed at all time, only the German DHL was a disaster but this is actually not the Business of Pharmabox. Thanks for the great service.
All went very well. Quick delivery at good price. Only disadvantage is that a lot of the information provided is automatically and only written in Dutch even though I created my account with another l... See more
Thank you for the quick delivery. It was a tight business trip schedule but your speed helped the synchronized delivery. The shower gel gift was also a nice touch
Company details
Written by the company
De Belgische online apotheek
Pharmabox
Written by the company
- Belgische apotheek
- De verwerking van uw bestellingen verloopt vanuit Gent. Onze medewerkers helpen u graag verder via mail of telefoon.
Contact info
Nieuwevaart 151, 9000, Gent, Belgium
- 092742470
- frederik@coopapotheken.be
- pharmabox.be
4.5
Excellent
3K reviews
Replied to 5% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
tous perfect Merci
3 July 2025
The delivery was pretty fast
The delivery was pretty fast, I was Status informed at all time, only the German DHL was a disaster but this is actually not the Business of Pharmabox. Thanks for the great service.
24 September 2025
Super fast and high quality
Super fast and high quality, only 2 days to get the package!!!
27 February 2025
Slow and inefficient
It took you 3 working days to prepare my order. It is now marked as delivered, but it was delivered more than a week after I ordered and in the meantime I left on holiday. No idea whether delivery really happened and in any case I had to buy the prisuct elsewhere. Never again.
11 July 2024
Change developers of your website
You can order and pay for 10 items, and after few days they wrote you: "we can only sell 3 items per customer "
Can you just improve your shop???
28 June 2024
If you don't care about time, this service is for you
It took 10 days for the package from order to delivery . True with a holiday in between, nonetheless, no product was out of stock from the website. Support was not reachable via email. For something declared as "fast delivery" it's just a lie. Especially if packaging takes 80% of total delivery time (bpost took 2 days after a public holiday, which is ok I guess). Never again!
10 May 2024
Timely and prompt delivery
I needed the medicine urgently and received it at the committed time.
11 April 2024
Pharmabox and Bpost not reliable
I ordered a Tempur pillow to be delivered to Germany, and the shipping timing seemed good, Pharmabox.be provided the tracking number from the carrier company Bpost, so I could follow the delivery status.
According to the tracking information from Bpost, my item was available in a pick-up point location, but not specifying where.
I didn't receive any other further information from Bpost, neither in my letter-box, nor in my email (and I checked the spam/junk folder).
So I don't know where is the pick-up location of my parcel.
In Bpost webpage there's no phone number or email in order to contact them for help.
I tried to reach Pharmabox by email and phone, in order to help me out with the carrier company, but no answer.
Current situtation is, I can't pick up the parcel, since I don't know where it is (if it was really delivered...). And I don't know if my money will be refunded eventually.
Overall: bad experience with both companies, Pharmabox and Bpost.
11 April 2024
All went very well
All went very well. Quick delivery at good price. Only disadvantage is that a lot of the information provided is automatically and only written in Dutch even though I created my account with another language.
9 February 2024
Goededag service
24 January 2024
Very good and quick delivery 👍
21 December 2023
Everything okay. I can recommend Pharmabox.
Delivery, delivery time and communication worked smoothly.
7 November 2023
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