Probably one of the best painters and decorators in London
Very professional and highly trained painters and decorators
29 May 2025
Unprompted review
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Company details
- Contractor
- Construction Company
- Decoration and Interior Design Store
- Floor Refinishing Service
- Painter
- Painting
About Phantom Painters and Decorators
Written by the company
We are London painters and decorators specialising in commercial painting and hotel decorating. We predominantly provide painting and decorating services to businesses, hotels and interior designers.
We have the expertise and capacity to undertake projects of all sizes from one feature wall to entire hotel or multi-site projects to very high professional standards including:
We have over 30-years experience in commercial and hotel decorating including wallcovering installation, spray applications, wall mouldings, wallpaper and specialist coatings.
We deliver painting and decorating services around your business hours, operating 24-hours to minimise disruption to your business including public and bank holidays.
As an eco-friendly business, we do not operate a fleet of diesel polluting vans and we always advise on using eco-friendly products.
We have the training and experience to provide detailed quotations from architect or interior designer drawings or site survey.
Why not contact us to discuss your next project and we will provide a free detailed quotation.
Contact info
Suite 7, 35-37 Ludgate Hill, EC4M 7JN, London, United Kingdom
- 020 3930 0645
- team@phantompainters.london
- phantompainters.london
Did a good job
Carried out the preparations and was flexible in fitting in with the plasters work. Final painting job was done well.
2 August 2024
Unprompted review
Reply from Phantom Painters and Decorators
It was our pleasure to decorate your two bedrooms.
Jonathan has done an excellent job of…
Jonathan has done an excellent job of painting our office, he was very reasonable with his quote and acommodated the small changes we made at the last minute. I would highly recommend him, he is very professional, his communication is excellent and his work is second to non.
4 June 2024
Unprompted review
Reply from Phantom Painters and Decorators
Thank you for your excellent review Luke.
It was our absolute pleasure to decorate your offices and we look forward to working with you again.
Phantom Painters and Decorators
Painting | Decorating | Wallpaper Hanging | Wallcovering Installation
Central London | Richmond
Excellent paint job on our lounge and dining room, thank you!
Jonathan was really great, came over, good clear quote that we were able to ask questions about. He set a date, came and did a quality job, efficient, clean and professional in the work. Very considerate and would highly recommend.
15 October 2023
Unprompted review
Reply from Phantom Painters and Decorators
It was a great pleasure to decorate your home. Thanks for being equally great clients!
Highly recommend!
Jonathan installed moulding in my bedroom and it looks stunning! Very professional and great to work with. Highly recommend.
13 June 2023
Unprompted review
Reply from Phantom Painters and Decorators
It was an absolute pleasure installing the wood moulding for you. The room now has more charm and character.
Phantom did an excellent job decorating…
Phantom did an excellent job decorating my new home in Richmond. Not only they had eradicated the ageing magnolia but they had completely modernised the large one-bedroom property in just 3-days, in good time for moving in. I highly recommend Phantom, probably the best Painters and Decorators in Richmond!
4 April 2023
Unprompted review
Reply from Phantom Painters and Decorators
Thank you for your lovely review. We are glad to hear you are very happy with our work.
Delivered project exactly as requested
Jonathan and his team of professional decorators have carried out stunning work on various luxury properties in Chelsea, Fulham and Maida Vale on the behalf of my clients who were looking to buy, sell or rent their properties. Highly recommended.
10 April 2023
Unprompted review
Reply from Phantom Painters and Decorators
It was our greatest pleasure. We look forward to doing some more projects with you.
Fantastic service and would recommend
I would definitely recommend Jonathan. Thorough, quick and very reasonably priced. I would use Jonathan again. Thank you!
23 May 2022
Unprompted review
Reply from Phantom Painters and Decorators
Thank you for your review Jess. It was an absolute pleasure decorating your new flat.
Be Warned
I had an awful time dealing with Jonathan. He gave a quote then withdrew it and when I tried getting in touch it was very difficult. This is not the way to do business. I certainly would not place my trust in this company.
In reply to their reply I would say don’t accuse people of being scammers unless you’re very sure. Have you anything from my landlord to say I was scamming them? No. In fact I gave you every help to contact my landlord. A scammer would not do this. If they had been called out they would grow quiet or slink away. Have I done that? No. So withdraw the libel.
1 April 2022
Unprompted review
Reply from Phantom Painters and Decorators
We would like to thank Anjali Ewing for giving us our first negative feedback after 30-years. She says to be warned – she is right, we do not tolerate unethical or illegal practices and do not wish to be complicit in such practices. As she rightly confirms in her review, we withdrew our quote because we are an ethical business of outstanding repute and acted accordingly.
We attended Ms Ewing’s flat following her post on Facebook for a quote. On our visit she said she wanted a quote for the entire 2-bedroom flat to be decorated and following our survey we noticed damage following prior water leak in the bedrooms. Ms Ewing said that she sought compensation from her housing association landlord for the damage to the two ceilings. We saw no evidence of any water damage to any walls in the bedrooms, or the walls and ceilings of other rooms.
During our visit Anjali Ewing requested our quote provides minimal information about the work required, including scope and other rooms. We said that we only provide detailed quotes to ensure mutual understanding between parties. She then went on to say that we could provide her with a detailed quote once her landlord had accepted the first. We thought this behaviour was rather odd in our 30-years experience, nonetheless, we submitted our detailed quote for entire flat decoration and in response Anjali Ewing said “...your quote is too specific. I asked you not to do that. You mention walls, ceilings, woodwork, two coats etc. can you please amend. Just say to treat the ceiling stains…”
We immediately emailed Anjali Ewing and withdrew our quote to provide painting and decorating services. We had reasonable belief that she was attempting to defraud her landlord by manipulating quotes and dishonestly misrepresenting the true cost to repaint the water damaged ceiling at the cost of repainting the entire flat. We consider it to be unethical and rather unorthodox for a customer to amend the wording of our quote with the aim of submitting it to a third party for payment in settlement of a claim.
Out of professional courtesy we sent her an email to give our reasons for withdrawing the quote but Anjali Ewing gave no plausible explanation as to why the wording of our quote must be severely limited to her words. Instead, she messaged us saying “...please do not be upset” Even after we had withdrawn our quote, she sent further messages and emails asking us to re-consider our position. Without giving us enough time to respond to her email, Anjali Ewing immediately posted this review.
She claims in her review that she “...certainly would not place her trust in this company” which rather contradicts her numerous requests by message and email for us to reconsider our decision to provide services and in one of her messages she even said that “...I feel you will do a very good job for me…” and rather suddenly she said, “...the landlord had accepted the quote..”, which we had withdrawn and that we could start next week if we want.
Despite our continued refusal to amend the quote, or to provide any services, she went on to accuse us of being racist when we had in fact provided her with a quote. She further claims in her review “...I tried getting in touch and it was difficult” when she had sent numerous messages and emails, she had no difficulty whatsoever so her claim is false.
We can only conclude that Anjali Ewing cannot see the error of her ways and how her questionable behaviour may be perceived by others. On the facts above, which can be independently verified, her review is malicious and false and sent out of bitterness and spite because we would not conspire in her attempt to defraud her landlord.
We will provide Ms Ewing’s housing association landlord with all evidence for them to take any course of action they deem necessary. Whether or not Anjali Ewing had or had attempted to commit a criminal offence, such as fraud by misrepresentation, is not a matter for us to decide but for her landlord and the authorities who will be privy to the full facts and circumstances and are able to check the veracity of her claims. As a business, we are only required to act on a reasonable belief which we did, hence withdrawing our quote. In any event, it is a service provider’s prerogative whether to provide a service as long as the reason is not in any way discriminatory under the Equality Act 2010.
Quality Workmanship
I have no hesitation in recommending Jonathan as a highly skilled and conscientious professional with a high standard of workmanship and work ethics. He was meticulous in installing some very complex wall coverings in some challenging spaces and his painting skills are also flawless.
28 February 2022
Unprompted review
Reply from Phantom Painters and Decorators
Thank you for your review Hemang, it was a great pleasure decorating your hotel.
An absolutely perfect experience
It was an absolute pleasure to work with Phantom Painters and Decorators.
Jonathan was prompt, precise and very much helpful from the beginning till the end of the decoration work which he perfectly executed. He made some really nice suggestions with the type of the paint and good recommendations throughout the work along with a very flexible approach to help achieve the best outcome in the end.
I definitely will be calling Phantom Painters and Decorators after a couple of years when needed.
13 October 2021
Unprompted review
Reply from Phantom Painters and Decorators
It was an absolute pleasure working with you and decorating your lovely new house.
Exceptional service
Jonathan went above and beyond to ensure the work was completed on time and to a high standard. He provided a competitive quote and in a timely manner. He was professional and friendly. I couldn't fault him at all. I wouldn't hesitate to use him again.
31 August 2021
Unprompted review
Reply from Phantom Painters and Decorators
Thank you Lyn, for your positive review. It was an absolute pleasure decorating your lovely Art Deco flat in Twickenham, and look forward to working with you again in the not too distant future.
Very professional tradesman
I've been using phantom painters recently to repaint 3 of my HMO in North London.
I like to refresh my rentals every 3 years and had less than haver age tradesman in the past.
I was very pleased this time with the quality of the work provided, the attention to details and cleanliness was pretty impressive. Also they're fees were quite reasonable.
I will certainly use them again in the futur.
Highly recommended
9 June 2021
Unprompted review
Reply from Phantom Painters and Decorators
Thank you for your review Fab. It was a pleasure to redecorate your HMOs and we look forward to working with you again in the near future.
Amongst the very best that I have worked with.
I have previously worked on a project with Phantom painters and decorators. As an electrician we usually cross paths with decorators on a second fix and I have to say, what a refreshing change to work alongside someone who puts them self out to make the job go easy and put in the added effort for a superior finish. It was an absolute pleasure to work with Phantom painters and decorators. From what I've seen, I would have no problem recommending them to anyone and I can assure anyone reading this review, good decorators are hard to find.
25 May 2021
Unprompted review
Reply from Phantom Painters and Decorators
Thank you for your review Trevor, it was a pleasure working with you & we are grateful to you for replacing the consumer unit and providing certification for one of our rental properties. We look forward to working with you again in the near future.
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