Petradar delivers excellent communication around lost pets. Posters, social media ads, a dashboard, everything one needs to keep an eye on spreading the news about their pet. In the end my cat was f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service, Simba was found nearby. The person contacted PerRadar through the QR code which meant I could contact the finder who helped us retrieve Simba. Whoever needs this service will not be... See more
Company replied
I took a chance on this website and I’m glad I did. After talking with some neighbors in my neighborhood, they did make me aware that they had seen the post that was made by this company so everyone w... See more
Company replied
Excellent and easy to use. I didn't actually need it cuz thankfully my furry came home. But I will definitely use them again if needed and I will pass along their information to my friends w pets.
Company replied
Company details
Written by the company
For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.
Contact info
Netherlands
- petradar.org
4.3
Excellent
649 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service is a scam
The service is a scam . Still waiting on the poster. No clarity on how this works. There is no way they have contacted 4000 of my neighbours as the claim. Very disappointing. They are just taking advantage of people at a vulnerable time.
22 February 2025
Unprompted review
Reply from Petradar
Hello dear pet parent,
First of all, we’re truly sorry to hear you feel this way 😔💔 We know how stressful and emotional it is when a beloved pet goes missing, and it’s really the last thing anyone needs to feel let down. Please know that’s never our intention. We are here to help, always. 🙏
We just wish you had reached out to us directly — we answer every single message and would’ve fixed any issue right away, especially with the poster! 💌 Sometimes emails land in spam or get missed, and this is probably what happened. But we’re always just one message away...
Also, just to clarify — we don’t contact thousands of neighbors directly (we’d never have access to people’s private info 🙈). What we do is run paid social media ads that reach thousands of people living in your area. That’s how we can create real visibility without violating anyone’s privacy.
We are not here to take advantage of anyone. We exist because we care about reuniting families with their furry loved ones.
Wishing you and your furry friend all the best,
Alexandra 🐾
Big scam!
Big scam!! I was directed to an address that doesn’t exist! So not only do I suffer from loss of pet but I am out $150.00. That claim money back after 24-48 hours is bull! They just send a pre typed answer wanting more money!! Don’t get ripped off like me. Then make it impossible for you to make a claim
16 February 2025
Unprompted review
Reply from Petradar
Hello,
I’m truly sorry to hear about this situation, and I deeply appreciate you reaching out to clarify.
Unfortunately, it seems you have been scammed by frauds impersonating our service.
I want to assure you that this is NOT how PetRadar operates, and the individuals you interacted with do NOT represent us.
Here are some key points to clarify:
Official Payments:
We only accept payments through secure and traceable methods, only on our official website: www.petradar.org. Also, payments are optional as we offer free resources for pet parents in need as well. Payments via Venmo, direct transfers, or similar unprotected methods are NOT associated with us.
Registration Process:
Lost pets can only be registered on our platform through our official website, never via Messenger or any other method. (I did not find your name in our database, so I think you never registered your pet on our platform).
Official Communication:
All communication is conducted through our verified email addresses ending in @petradar.org. Scammers using Gmail accounts, Messenger, or unverified emails are a clear red flag.
Our Services:
We offer FREE services as well as transparent paid options starting at $39 (not $150!!!!).
While we warn people about these scams via our website, we unfortunately cannot control interactions that occur on Messenger or other platforms.
This is an incredibly upsetting situation for both you and us as a company. We work hard to help pet parents and it’s devastating to see fraudsters exploit the trust of people.
We strongly encourage you to report this scam to your local authorities.
If there’s anything I can do to support your efforts in finding your pet, please don’t hesitate to let me know.🙏
Wishing you strength,
Alexandra 🐾
Very efficient to set up.
Very efficient to set up.
Great to think we were doing everything to find the cat.
11 February 2025
Unprompted review
Reply from Petradar
Hi dear Sean,
Thank you so much for taking the time to leave us a review! It means a lot to hear that our service helped you 🙏.
Wishing you and your beloved cat all the best, and remember, we’re always here if you ever need us again!
Warm regards,
Alexandra 🐾
MY CAT IS BACK!
4 February 2025
Unprompted review
Reply from Petradar
Hello dear Mathieu,
That’s the best news to receive! 🎉 I’m so happy your cat is back home where they belong. Thank you for taking the time to leave a review, it really means a lot.
Enjoy your reunion, and give your kitty a big cuddle from all of us here at PetRadar!
If you ever need anything in the future, we’ll always be here for you.
Warm regards,
Alexandra 🐾
Reply from Petradar
Hi Mabelle,
Thank you for your review! 😊 I’m really glad to hear that everything went well. We always aim to make it as easy as possible for pet parents to get the visibility they need.
If there’s anything else we can do to support you, please don’t hesitate to reach out!
Wishing you and your furry friend all the best,
Alexandra🐾
We got all the tips to find our cat…
We got all the tips to find our cat back. Hé is now reunited with us.
14 January 2025
Unprompted review
Petradar is a scam they don’t do much…
Petradar is a scam they don’t do much at all and charge you $49 for literally nothing, without a refund.
13 January 2025
Unprompted review
Reply from Petradar
Dear Marina,
I’m truly sorry to see your review, especially after the time and effort we dedicated to addressing your concerns and explaining our service in detail.
As I mentioned in our private correspondence, the ads you purchased ran as promised, reaching thousands of views and targeting the specific area where your pet was lost. I tried my best to explain to you the difference between a social media post and paid advertisements. Despite my attempts, it seems we were unable to satisfy your expectations.
Accusing us of dishonesty undermines the dedicated work we do every day to assist pet parents in their time of need. Your ads were delivered in full, and as such, a refund was not possible...
While I understand the frustration of searching for a missing pet, I’m genuinely glad that your furry friend is back home safe and sound. That is always the ultimate goal, and I am happy to know that your story had a positive ending.
If there’s anything further I can clarify, I remain available to assist.
Warm regards,
Alexandra 🐾
Reply from Petradar
Dear Sahar,
Thank you so much for your kind review!
Wishing you and your beloved pet all the very best, and remember, we’re always here if you ever need us again! 💕
Warm regards,
Alexandra 🐾
Not what it seems.
Please be mindful of using this website if you are desperate to find your lost pet. I like many others thought their advert seemed like it was one answer to my prayers but there are so many gaping holes. The promise of reaching thousands of your neighbours through social media is very questionable. In the most recent update I was told over 8000 of my neighbours had seen the missing pet advert. On talking with my neighbours on a daily basis no one had seen any Facebook post, feeds, ads or the like. It’s also hard to believe this had reached so many when our entire suburb is around 5000 and the two km search radius I had selected would result in a much lower number. The best approach to finding your lost pet is talk to your neighbours to build up a story of your pets movements on the days before and on the day they went missing - do this as soon as you have concerns your pet has done so, use your community social media pages, search your local area thoroughly and alert your local vets and rescue centres. Don’t waste your money on this outfit with their fancy website and promises.
7 January 2025
Unprompted review
Reply from Petradar
Dear pet parent of Toby,
Thank you for your feedback, though it’s unfortunate it comes with such a negative spin despite the extensive time and care we devoted to addressing your concerns in our private communication.
You sarcastically acknowledged the value of my responses, but I’ll take it as a compliment - after all, detailed explanations don’t write themselves, nor do they come from a manual as you suspected, or a team that lacks transparency or commitment.
I repeatedly explained that Meta provided an estimated audience size of 30,000 users in your chosen radius. It is mathematically impossible for 8,000 views to reach all 30,000 users. If the data provided by Meta is inaccurate, it does not mean we “hide behind it,” but rather, we rely on global advertisement titans to deliver geotargeted campaigns to the best of their ability...
Meta's platform delivered over 8,000 views within the radius you selected, verified and tracked—whether those individuals were in your direct circle is, unfortunately, beyond anyone’s control.
While we aren’t magicians, we did exactly what we promised and tried our absolute best to assist you during a stressful time. Your claims of dishonesty, however, are both unkind and unfounded.
That said, I genuinely value every piece of feedback, even when it’s harsh. Honest input helps us refine and improve the services we offer to pet parents in need, and for that, I thank you.
Wishing you all the best,
Alexandra 🐾
Finding missed dog
Petradar was really helpful in finding my missed dog! They sent me downloadable materials for search, and it worked!!! Were helpful in updating my search status. Thank you very much!
6 January 2025
Unprompted review
Reply from Petradar
Dear Elena,
Thank you so much for your wonderful feedback! I'm thrilled to hear that our materials played a part in bringing your beloved dog back home. It’s moments like these that remind us why we do what we do.
If you ever need our help again, know that we’ll be here for you every step of the way.
Sending you and your furry friend all the love and best wishes in the world! 💖
Warm regards,
Alexandra 🐾
Excellent support
Very generously providing a search mission for our missing cat . Wonderful people and excellent team.
6 January 2025
Unprompted review
Reply from Petradar
Dear Ashraf,
Thank you so much for your incredibly kind words! We are deeply committed to helping pet parents like you, and knowing that we could make a difference means the world to us. 💕 Your kind words inspire us to keep doing our best to support families in need.
If there’s ever anything more we can do for you, we’re always here.
Wishing you and your beloved furry friend all the best!
Warm regards,
Alexandra 🐾
Easy to use and empathetic experience
4 January 2025
Unprompted review
Reply from Petradar
Dear LV,
Thank you so much for taking the time to leave such a kind review! It truly means so much to know that our service provided the support and ease you needed during such a tough time.
If there’s ever anything else we can do to help, please don’t hesitate to reach out.
Wishing you and your beloved pet all the best! 💕
Warm regards,
Alexandra 🐾
Lifeline of hope
Prompt, high quality, personal and such a lifeline of hope!!
3 January 2025
Unprompted review
Reply from Petradar
Dear Jesamine,
Your kind words brought such a smile to my face - thank you so much! Knowing that we could provide even a little bit of hope and support during such a challenging time means so much. You’re truly such a compassionate and thoughtful pet parent, and it’s been our pleasure to assist you.
Please remember, you’re never alone in this. If you ever need us again, we’ll always be here for you and your precious furry family members. 💕🐾
Best wishes,
Alexandra 🐾
Professional and practical support.
1 January 2025
Unprompted review
Reply from Petradar
Hello,
Thank you so much for your kind feedback! It’s wonderful to hear that our support met your expectations. Your words mean a lot to us!
If you ever need assistance again, please don’t hesitate to reach out - we’re always here for you and your furry family members. 🐾
Warm regards,
Alexandra 🐾
Very fast to display the poster
Very fast to display the poster, and the updates were a lifeline.
29 December 2024
Unprompted review
Reply from Petradar
Dear Sen,
Thank you so much for your thoughtful words! I’m so glad to hear that the updates supported you during such a challenging time.
If you ever need us again, please don’t hesitate to reach out. We’ll always be here to assist you.
Wishing you and your beloved pet a future filled with love, joy, and peace. 💕
Warm regards,
Alexandra 🐾
Easy to create free ad and was shared…
Easy to create free ad and was shared immediately
29 December 2024
Unprompted review
Reply from Petradar
Dear Jeremy,
Thank you so much for your wonderful feedback! 😊 I’m so glad you found our tools easy to use!
If you need any further support or assistance, don’t hesitate to reach out.
Sending my best wishes to you and your furry friend! 🐾💖
Warm regards,
Alexandra 🐾
Great experience!
27 December 2024
Unprompted review
Reply from Petradar
Dear Angela,
Thank you so much for your kind words! 🌟 I’m delighted to hear you had a great experience. Supporting pet parents like you is at the heart of everything we do!💖
If you ever need assistance again, we’re always here for you. Wishing you and your furry friend all the best!
Warm regards,
Alexandra 🐾
found her woohoo
17 December 2024
Unprompted review
Reply from Petradar
Dear Mak,
Woohoo indeed! 🎉🐾 I’m so thrilled to hear that your pet is back home where she belongs. Thank you for letting us be part of your journey - it means the world to us.
If you ever need us again, we’ll be here for you.
Wishing you both endless happy moments together! 💕
Warm regards,
Alexandra 🐾
the search for my cat was quickly…
the search for my cat was quickly deployed!
27 December 2024
Unprompted review
Reply from Petradar
Dear Seva,
Thank you so much for your kind words! 🐾 It makes us so happy to know that we were able to support you quickly during such a stressful time.
Please don’t hesitate to reach out if you ever need help in the future - we’re always here to assist. Wishing you and your furry friend lots of love and happiness! 💕
Warm regards,
Alexandra 🐾
Good experience with helping find my cat
25 December 2024
Unprompted review
Reply from Petradar
Hello dear Danillo,
Thank you so much for your wonderful feedback! I’m so glad to hear you had a good experience with our service while searching for your furry friend.
Wishing you and your cat many happy and peaceful moments together!💕
Warm regards,
Alexandra 🐾
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.