Petradar delivers excellent communication around lost pets. Posters, social media ads, a dashboard, everything one needs to keep an eye on spreading the news about their pet. In the end my cat was f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service, Simba was found nearby. The person contacted PerRadar through the QR code which meant I could contact the finder who helped us retrieve Simba. Whoever needs this service will not be... See more
Company replied
I took a chance on this website and I’m glad I did. After talking with some neighbors in my neighborhood, they did make me aware that they had seen the post that was made by this company so everyone w... See more
Company replied
Excellent and easy to use. I didn't actually need it cuz thankfully my furry came home. But I will definitely use them again if needed and I will pass along their information to my friends w pets.
Company replied
Company details
Written by the company
For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.
Contact info
Netherlands
- petradar.org
4.3
Excellent
649 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fuzz came home with help from posters…
Fuzz came home with help from posters pet radar provided fantastic results and would definitely recommend always keep faith happy ending
5 March 2026
Unprompted review
Reply from Petradar
Hello dear Adele,
Thank you so much for your kind words, and what wonderful news that Fuzz is back home safe! 🐾💛
We’re so happy to hear that the posters helped and that your search had a happy ending. Stories like yours truly mean a lot to us and give hope to other pet parents going through the same situation.
Wishing you and Fuzz many happy moments together ✨
Alexandra 🐾
Complete waste of time and money
Complete waste of time and money. The QR code on the poster doesn’t work (lost 2 days trying to get it fixed) and the sponsored social media reach doesn’t seem effective. Better off with Pawboost or doing your own social media posts to lost animal pages. Very disappointing.
14 March 2026
Unprompted review
Reply from Petradar
Hello dear Gina,
Thank you for your feedback.
We’re very sorry to hear about your experience and understand how stressful and time-sensitive it is when a pet is missing. Situations like these are incredibly difficult, and we truly empathize with what you’ve been going through.
Regarding the QR code: we investigated this thoroughly and tested it multiple times on our side, where it correctly opened your pet’s page. We also provided troubleshooting steps and asked for additional details so we could identify what might be happening on your device, but unfortunately did not receive that information to investigate further...
We genuinely tried to assist and resolve the issue as quickly as possible, and we’re sorry this did not meet your expectations.
Alexandra 🐾
A real ray of sunshine
This app is really a ray of sunshine in the dark world of missing pets!
6 March 2026
Unprompted review
Reply from Petradar
Hello Vlad,
Thank you so much for your kind words and for taking the time to leave a review. It truly means a lot to us 🙏.
Knowing that the platform could bring even a little light during such a stressful time is exactly why we do what we do. We wish you and your furry companion all the very best.
Warm regards,
Alexandra🐾
My Cat Returned After a Week - Keep Looking
I don't know if the campaign helped find my cat Maggie. I enlisted PetRadar's social media campaign on the 7th day she'd been missing. The posts had over 3000 local views. It's possible a neighbour saw my post asking people to check their locked sheds and let her out, as she turned up in our next-door neighbour's yard the following morning on the 8th day. I've read people complain about the cost of PetRadar's social media campaigns; from experience, I understand that they're expensive to run due to Facebook and IG advertising costs. I wanted many locals to see my post, and I was prepared to pay for it. I already made my own flyers, and letterbox dropped 200 of them. However, I did get many handy tips from PetRadar's website over the past 7 days, which I utilised. I was about to put PetRadar posters in public places and felt better knowing I could use the QR code to help protect my privacy and help avoid scammers. Last night, I read many reviews from people who got their cat back after a week; they gave me hope. Today, I was preparing to door-knock neighbours to ask them to make sure Maggie wasn't locked in a shed. It was PetRadar who gave me the confidence to do so. I believe PetRadar's free and paid services are worth 5 stars. Maggie came back after 7 days and 10 hours. If you read this, don't give up.
5 March 2026
Unprompted review
Reply from Petradar
Hello dear Cheryl,
Thank you so much for taking the time to share such a thoughtful review.
Messages like yours mean a lot to us, because they remind other pet parents that even when the days feel long and uncertain, reunions are still possible. Stories like Maggie’s truly help give hope to people who are going through that same difficult wait.
It also means a lot to hear that the tips, guidance, and tools on the platform were helpful during your search and helped you feel supported along the way 🧡.
Thank you again for your kind words and for taking the time to write this. We wish you and Maggie many peaceful and happy moments together!
Warm regards,
Alexandra 🐾
Quick and easy to use
Quick and easy to use. Supportive and basic stuff foc. Recommended
4 March 2026
Unprompted review
Reply from Petradar
Hello dear Sandy,
Thank you for taking the time to leave a review. We really appreciate it.
It means a lot to hear that you found the platform easy to use, and that the support was helpful during the search. If you ever have any ideas on how we could improve things even further, we’re always happy to hear them 🙏.
Wishing you and your furry companion all the very best.
Warm regards,
Alexandra🐾
Reply from Petradar
Dear Helen,
Thank you so much 🤍
It truly means a lot to hear that you felt both supported and reassured during such a stressful time.
We’re really grateful you took a moment to share this.
Wishing you and your furry friend all the very best ahead,
Alexandra🐾
They’re great
13 January 2026
Unprompted review
Reply from Petradar
Hi dear Roger,
Thank you so much for taking the time to leave a review. We truly appreciate it 🙏 It means a lot to know that you had a positive experience.
Wishing you and your furry friend all the very best, and hopefully only happy, peaceful days ahead!🤍
Warmly,
Alexandra 🐾
quick service to set out the alert and…
quick service to set out the alert and the automatic poster you get is very helpfull.
14 February 2026
Unprompted review
Reply from Petradar
Hi dear pet parent,
Thank you so much for your kind words and review. That truly means a lot to us 🙏
We’re really happy to hear that setting up the alert was quick and that the poster was helpful for you 😸.
Wishing you and your furry friend all the very best and lots of happy moments ✨
Warm regards,
Alexandra 🐾
Urgently need to contact
Update in response to reply-You have not responded, despite the 6 unanswered emails. I was unable to edit my post and was forced to close it and repay. You absolutely do not offer 24/7 support. I am hugely disappointed with your response. Your service of paying for ads is good but the lack of service is really bad and people should be aware of this when they use the service.
Update-They still haven't got back to me. I ended up paying twice, so will have to raise a visa dispute with my bank.
I like this company, but I desperatly need to update the listing and can't get through to anyone! Its only been a few hours, but its urgent, so thought i would try on here
13 February 2026
Unprompted review
Reply from Petradar
Hello,
We do respond to every single request and we offer support 24/7, so no message is ever ignored. Sometimes there can be a short delay of a few hours, but we absolutely never leave pet parents without help.
We take feedback seriously, but we also want to clarify that we have no unanswered emails or support requests on our end. Every single message we receive is responded to, including outside regular business hours.
Of course, Trustpilot isn't the right place to resolve urgent account or payment matters. If you haven’t seen a reply from us, please check your spam/junk folder, as our emails sometimes land there.🙏
Warm regards,
Alexandra 🐾
great help finding my pet
i thought the company helped me in ideas how to get info out there for my missing house cat . shes finally turned up 3 weeks later safe and sound thankfully. thanks for all the reassuring guidance
4 February 2026
Unprompted review
Reply from Petradar
Hi dear Treena,
I’m so glad to read this! Three weeks is such a long, exhausting wait, and I’m really happy your girl is finally home safe and sound 🤍🐱
Thank you for taking the time to leave a review and for sharing your experience. I wish you and your cat lots of quiet, happy days together now, and if you ever need help again, we’re always here.
All the best,
Alexandra 🐾
Provided support in getting the message…
Provided support in getting the message out there about my lost parrot. I really reached a high number of people. That and a fantastic community resulted in getting George home
1 February 2026
Unprompted review
Reply from Petradar
Hi dear Chris,
Thank you so much for taking the time to leave a review. We are so happy George is back home with you 🦜.
It’s amazing what can happen when the right people see the message and the community comes together 💛.
We wish you and George lots of calm, happy moments together, and if you ever need help again (hopefully not!), you know where to find us.
All the best,
Alexandra 🐾
Having support in a difficult time
Having support in a difficult time. Glad to know I'm not alone
22 January 2026
Unprompted review
Reply from Petradar
Dear Judith,
Thank you so much for your wonderful review 💛
We’re really glad that our support brought you even a little comfort during such a difficult time. Should you ever need our help again, we’re just a message away.
Wishing you and your furbaby all the best,
Alexandra 🐾
Oreo made her own way home after 20…
Oreo made her own way home after 20 day's. Thanks for pet radar involvement a lot of people were made aware
19 January 2026
Unprompted review
Reply from Petradar
Hi Oliver,
Thank you so much for your review. We’re so happy to hear that Oreo is back home safe, right where she belongs 💛
We’re really glad PetRadar could help spread the word and raise awareness. And if you ever have any suggestions for how we could improve, we’re always here and happy to listen.
Wishing you and Oreo all the best, and may she stay safely by your side from now on!
Warm regards,
Alexandra🐾
Reply from Petradar
Hi dear Sara,
Thank you so much for your kind words and lovely review!
We’re really glad to hear you felt supported💛
Wishing you and your furry friend all the very best, and if you ever need us again, we’ll be here.
Take care and lots of paw hugs,
Alexandra 🐾
Found my cat Mano
The confidence I got to find my cat Mano the company gives good tips very helful
18 January 2026
Unprompted review
Reply from Petradar
Dear pet parent of Mano,
Thank you so much for your kind words!💛
It means a lot to hear that the tips and tools gave you confidence during such a difficult time, and we’re so glad Mano is back where he belongs.
If you ever have ideas on how we could improve the experience for other pet parents, we’re always open to suggestions 🙏 Every bit of feedback helps us grow and do better.
Wishing you and Mano all the best as you settle back into calm, happy days together 🐱✨
Warmly,
Alexandra🐾
unable to process support request
I was unable to process my request for support using the online form. I tried on several different devices but the process stalled at different points and I was unable to finalise. Very frustrating!
10 January 2026
Unprompted review
Reply from Petradar
Hi Shelley,
That is definitely frustrating and not how it is supposed to go! We're sorry the website didn't work for you.
Could you please send us an email on info@petradar.org describing the issues?
More information about what specifically went wrong would help to resolve it for you if your pet is still missing, or for others in the same situation!
Thank you in advance 😸
User friendly website and useful…
User friendly website and useful communications
9 January 2026
Unprompted review
Reply from Petradar
Hello dear Geoffrey,
Thank you so much! Your kind words really mean a lot to us 💛
It’s truly heartening to hear that our platform has been useful to you, especially knowing the kind of stress and emotion that come with a missing pet. We try our best to make things feel just a little easier in those tough moments, so your feedback is very much appreciated.
If you ever have suggestions for how we could improve or make the experience even more helpful for other pet parents, we’re always happy to listen.
Wishing you and your furbaby all the very best,
Alexandra🐾
You Have to Pay for the Service
I didn't really know I had to pay for the service but considering the resources its understandable, however it does get really expensive if you want to expand the reach for your cause. It was about $40 for a 1 mile radius. They do give you flyer templates and a sponsored post on social media. What I didnt like about the resources was that my FB sponsored post wasnt editable and I had made some typos that I wanted to correct. I was able to correct my pet's profile description but I found that it didnt update the flyer or the FB Post.
My cat thankfully was able to just stroll back inside through our garage as I left it a bit open with his food bowl in there. He realised that the rainy and cold outside world was definitely not for him. Another tip a vet friend had told me before was to leave his litter box at the front door so he could find the house, it was a great tip and I believe it actually worked for me.
3 January 2026
Unprompted review
Reply from Petradar
Hi dear Justine,
First of all, I’m so relieved to hear your cat made it home safe and sound 😻 What a clever boy. And your vet friend gave you such a great tip. I’m especially happy to hear it worked, since that’s actually one of the tips we send out to every pet parent within the first hour of registration. It’s so encouraging to see again and again just how effective those small actions can be 💛
Thank you also for your thoughtful and honest review. You're absolutely right, while many of our tools are free, the social media ads do come with a cost because they run as actual paid campaigns through Meta. We’re always working to keep things as accessible as possible 🙏
Regarding the edits, once an ad is submitted, Meta requires it to go through a review process before it can go live. After it's approved, it becomes a bit harder to make changes (definitely trickier than updating the poster). That said, we're always here to help and try to accommodate every pet parent’s needs as best we can. If something’s not right, we’ll always do our best to find a fix.
Feedback like yours is what helps us grow and improve for every pet parent who comes to us in a moment of panic or fear. So truly, thank you again for taking the time. Wishing you and your little explorer all the calm, warmth, and cuddles now that he's back home!
Alexandra🐾
free for small area pls
it will mean the world to me if you let 2 km social media post free. BUT if you cant do that then can you do 1km or even 0.5 km. I'm not forcing you but still, mango would've returned if people saw on social media. thank you for your help. I will make sure to pet radar if my new pet gets lost. hopefully that will never happen 😅.
2 January 2026
Unprompted review
Reply from Petradar
Aww Zaain, I truly understand your request 😢💛
It would honestly be amazing if we could offer social media advertisements for free... The challenge is that these are actual paid ads through Meta, not posts, and as a small team of animal lovers we unfortunately cannot pay for each and every campaign ourselves. With so many pets needing help around the world, it’s just not financially possible for us to cover those ad costs 😞
But your message really means a lot, and I genuinely hope that one day, with enough support from the community, we can make this kind of help available to everyone in need. Thank you for your kind words, and I truly hope you’ll never need us again, but if you do, we’ll always be here 💛
Alexandra🐾
I found Mira a lady a few houses down…
I found Mira a lady a few houses down found her thanks to the lady that found her much appreciate
27 December 2025
Unprompted review
Reply from Petradar
Hi dear pet parent,
We’re so happy to hear that Mira has been found! That’s wonderful news 😻.
Thank you so much for taking the time to leave a review and share the outcome with us. We do our best every day to support pet parents during what is often one of the most stressful moments of their lives, and knowing we were able to help in any way makes all the difference 🙏.
If there’s anything we could improve or do better, please don’t hesitate to let us know. We’re always listening and always trying to do better for the pets and families who need us 💛.
Wishing you and Mira lots of peaceful, happy moments together,
Alexandra 🐾
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