Petland Kennesaw Reviews 

Bought a Welch Corgi in 2020 from Petland. She's had 3 operations since I've owned her, one for gallstones, two for fatty tumors, today I sadly had to have her put down. She had developed blindness along with cancerous tumors on her back and legs. It is believed that she has so many issues because she was purchased from a puppy mill!! Shame on Petland

Went to petland yesterday to look at puppies. We were excited to hold a chocolate mini hippo. She was so sweet, but after a few minutes of holding her I realized she had large aural hematoma in BOTH of her ears. I know this is very painful for the puppy. Petland either doesn't have the knowledge to keep and eye on the health and well being of their puppies, or they straight up dont care. DO NOT SHOP HERE! They are neglecting their dogs and passing them on to people who may not know they are unhealthy. STAY AWAY.

I purchased my dog here on July 17th 2024. It started coughing a few days later and was SICKLY. Eventually, my dog was diagnosed with PNEUMONIA and the vet bills came up to almost $1500!!!!! We've done absolutely everything that they have asked us to do in order to be reimbursed for the VET BILLS which they said they would pay us back for within 7 to 10 business days. After this period I have given a few extra days to receive the check and NOTHING. They claimed the check was sent and that it must have been " lost in the mail". They claimed they were "out of checks" and could not write another until they received more. Absolutely RIDICULOUS and so obviously a SCAM. DO NOT PURCHASE PUPPIES FROM THIS PLACE. It has a negative rep for a reason. Petland Kennesaw must be SHUT DOWN. Period. Awful business filled with blatant DECIET AND SCAMS.

Sick puppies, rude employees and racist manager (Alex Linear and Lauren)! Stay away from petland!! They even lie about their dogs information! They smile to the customers until they get their money, then you will see a totally different face!!

I saw my first PETLAND today. The dogs looked super nervous & not to mention the kennels have no cushion to keep them comfortable or warm. I was told they never go outside & don’t come out of their small boxes of display. This is SO SAD. Animal cruelty at its finest. The workers there are also super rude and clearly lack empathy. There’s also nothing but horrible reviews from customers and even from the HUMANE SOCIETY about this place - how unfairly treated the animals really are & how the animals are from puppy mills. Which also does make sense because there’s no labels to see which dog breeds are what.. just looks super unorganized & disgraceful.

Petland is a scam they sell sick dying puppies for profit. I got a dog a month ago and i just paid to watch a puppy dying from a resistant strains of one of the many viral and bacterial illnesses that plagues it! They refuse to lower the 4K price tag and refuse to exchange or even refund their client.

The staff was very helpful with matching me with the right puppy!

I was actually quite shocked at the conditions. I was very surprised to find children wandering around holding puppies without any supervision. I was surprised at the fact that dog after dog was being handled with no sanitation in between. Obviously there's not much attention being paid health issues that can be transferred from puppy to puppy. I was surprised to find Birds walking around on the floor almost being stepped on. I was surprised at no one supervising small animals that were being thumped on the head by children or dropped all together. I was shocked to find absolutely no protection system for these animals.

Wanted to buy a puppy but found all the puppies in a very poorly situation at the Plantation store and customer service is horrible. I decided to visit the other stores in Davie and Kendall where my experience was even worst. First off at the Kendall store they tried to sell me a puppy that I was not even interested in. It almost seem they were low in sales or something. All these 3 stores are managing by people that don’t care about animals but themselves and how many sales the can bring to the table, and I got it
it’s a business but your puppies are in very bad conditions ,and your customer service is bad because your employees seem to be under a lot of pressure by sales! Get your managers straight and your company culture should change to animal care more so than straight sales. Never again will come back. And to all the people that is looking for a puppy do yourself a favor and go somewhere else,
do your research.

My family and I had the best time at Petland that I think I’ve ever had!!🤗 Sid White was awesome and personality plus. Sid White was attentive, entertaining and knowledgeable. He is a huge asset to your store and deserves much kudos. If you need any help I recommend Sid White to give you people some advice. We will definitely be back soon!!

Unfortunately, we overlooked so many of our dogs health issues that are results of his puppy mill life because we were naive. We didn’t know anything about puppy mills and that they supply Petland with these dogs. We also were naive enough to fall for all the advice and “help” we were given by Petland and it’s associates that caused us delay in identifying true health issues in our puppy, as they always told us to “give it time”, “just train him”, “put a shock collar on him”. Our dog suffers severe anxiety, submissive urination, aggression, and unhealthy socialization with other dogs. Among many other things. We have been allowing Petland to place us at fault for 6 months, therefore draining us financially because we believed them and thought we needed to try the things they suggested only to never have it resolve his problems. Now we’re looking at long-term medical intervention as well as extensive and very expensive training outside of what we’ve already invested in. And these things are only an attempt at having a dog that will be happy and not cause constant anxieties and tensions in our home. There are no promises. We are devestated to come to the realization that we spent $3000(plus much more and a mountain of debt for the foreseeable future) on an unhealthy dog that is suffering and in return causing our family great suffering.

Normally i would give 5 stars, but i purchased a puppy in December and the store ran out of the beef puppy food she needed and said it would be 2 weeks before they got any more in.

This location always has pets that are lethargic and obviously not in good health. I have asked about the health of some of these animals on numerous occasions. I was told that they are just tired and had been playing alot today or they mysteriously disappear from the sales floor.
This review is not based on one visit to this store but many.
Their reviews everywhere (YELP, BBB on many other sites) except here and their website (which they deceptively only post the 5 stars, not even 4 stars are on their site) are in the toilet!!! I tried posting a one star review on their website and they removed it. Notice ONLY 5 star reviews on their site. Check out BBB and pissedconsumers. Check the Dept of Agriculture and request some of the thousands of records of non compliance. DO YOUR RESEARCH before spending thousands on a mixed breed! Save yourself! These are facts that PetLand is going to try to keep off this site but I have SS's to prove it was written.

Hi, we really like Petland at Kennesaw,
Got our puppie there 2 mths ago.
He is a schnauzer, very healthy.
He came home with kennel cough, but it happens when it comes from litters.
But Petland covered all his medications and consultations at their vet. He’s a very energetic, healthy dog.
Petland crews are very knowledgeable about their dogs.
I don’t know why people are writing bad reviews about Petland
We’re going back to buy another puppy from petland.
I gave 4 star just because one of the male manager was a lil rude to me, cause I kept asking questions. But the others workers were very nice.
Thanks Petland

Desarah was my pet consultant. She greeted my son and I with a warm smile and enthusiasm. She was knowledgeable and patient with us. She really seems to care about the pets that are in the store. Doing our visit we chose the Boston Terrier, his name is Buster and he is our new family member. We fell in love with him instantly. We visit him every day, and will continue to visit until he's able to come home... 2 more days to go. We are glad to see Desarah when she is there, we know that Buster is being well taken care of. Thank you Desarah for a great experience. 840 Ernest Barrett Pkwy, Kennesaw

Barbara was very knowledgeable about the types of breeds and listened to our special needs for a hypoallergenic dog. We found the cutest puppy!! Thanks for a great experience!

Excellent, but expensive, great people, you get what you pay for!

We found the one that we were looking for!!!

Prices are way too high but after some time we were able to find a good deal and the right puppy for our family.