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Rated 5 out of 5 stars

I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitam... See more

Rated 1 out of 5 stars

Order not Delivered....Ordered an exercise vibrating plate for 62.90 euro on April 5th ... account debited on 8th April... Tracking 17track said it was delivered on 5th May but i never received it...... See more

Rated 5 out of 5 stars

I'm grateful that a friend recommended PetJoy for my 17lb, mini golden doodle. It’s now the only vitamin we feed Louie and he loves it! Normally we'd have to bury vitamins and other supplements in e... See more

Rated 1 out of 5 stars

I ordered some dog-itch supplement from an ad i saw on Instagram. I included a bottle of multi-vitamins. Unbeknownst to me, they put me on a subscription plan. So after receiving the next shipment,... See more

Company replied

Company details

  1. Pet Supply Store

Written by the company

Pets are happy! It's our mission to help you keep them that way!


Contact info

3.0

Average

TrustScore 3 out of 5

159 reviews

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Rated 1 out of 5 stars

I had not even tried the product for…petjoys

I had not even tried the product for more than 10 days and they already charged me $96. I called to cancel and they could cancel subscription but not the shipment. I have not opened the packet and you have to call to find out how to return shipment. Only 2 options I can return with a tracking number and they would take off the shipping and restocking fee after they receive my return. Other option is to keep product and get back 25% of what I paid. The product does not appear to have any effect on my dogs.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Hip and joint supplements, working miracles...

I started my interest in pet joy products for my girlfriend's 14 year old Labrador. I ended up getting the hip and joint for him, the Balance probiotics for her 3 year old lab mix and the Thrive vitamins for all three dogs. The 14 year olds response to the hip and joint have been miraculous. I saw him go from needing help getting up to now getting up on his own and even jogging around outside. Additionally, he is 100% more alert. It's literally amazing. I'm sold, forever and I tell anyone who will listen about Pet joy and our experience.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

This is a SCAM

This is a SCAM. I availed of free trial. My dog got severe diarrhea and had to go to vet.
Little did I know that in the MICROSCOPIC fine print I was buying a subscription. Petjoy now billing my credit card $90++ dollars. Apparently when you give credit card info for shipping of free trial offer, you are giving them free use of your credit card

6 March 2023
Unprompted review
Rated 5 out of 5 stars

Easy process when ordering

Easy process when ordering, received my product within short periods of time, customer service support was excellent with questions and concerns I had. Look forward to purchasing future products with them.

3 March 2023
Unprompted review
Rated 1 out of 5 stars

Pet Joy will not accept my money. Financial discrimination.

Pet Joy will not accept my money. They will trap you with a sneaky underhanded tactic call auto billing without any other option to make payment. I live on Social Security and they won't accept my money. I only want to buy their product one bag/package at a time and there no other option to make payment. But because I don't qualify for auto billing, which I don't want to do, I cannot get the product I want for my dog. We poor people love our dogs too just as much as any affluent customer does. Pet Joy is financially discriminatory. If there are any smart lawyers out there, please get this forced auto billing changed.
As an option among several, fine. No problem. But as the only one, wrong. My dollar is the same as anyone else's.

27 February 2023
Unprompted review
Rated 1 out of 5 stars

Pet Joy, dont do it.. Scammmm

I recently purchased a product from Pet Joy for Dog (Probiotic) a Supplements and had a terrible experience with their customer service. To start, they attempted to trick me into believing I had 30 days for cancellation when in reality I had only two weeks that started counting down when the order was place, and it took most of all that time to get the order. They then sent me products I did not order and charged me for them. they charged me 145.00. When I tried to get my money back, they refused to give me a refund. they told me it was too late. Furthermore, the ingredients in the product made my dog cramp, irritable with gas and diarrhea. This was due to a chemical called glycerin that was in the product. I would not recommend purchasing anything from Pet Joy for Dog Supply and Supplements. They have terrible customer service, refuse to give refunds, and their products have bad ingredients.

24 February 2023
Unprompted review

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