Pet Expertise Reviews 103

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, especially the collagen sticks, which dogs love and find long-lasting. People appreciate the absence of odor and mess, and many highlight the ease of ordering and the excellent quality of the items received. However, some customers experienced issues with recurring charges for products not received, despite initially placing a single order. A few other people also felt that the nutritional information should be printed on the product packaging for convenience.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers expressing satisfaction with various items... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the collagen sticks,... See more

Order

Reviewers mention positive feedback about their orders. Customers are happy with the ordering experience,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 2 🐾🐾 love the collagen sticks. They disappear quickly! Subscription is a great way to go, delivery each month!

Rated 5 out of 5 stars

My two pit bulls are very picky with treats. One day they love it and the other not so much. Drives me bananas. When they see these collegium sticks it’s always a big hit. They love them. However b... See more

Rated 5 out of 5 stars

Very easy to order, good selection of chews too! My dogs are not going through these chews like other chews I have given to them. These collagen chews don't stink either.

Rated 5 out of 5 stars

Ringo is a high energy heeler and he is enjoying his chew- keeping him happy this morning and engaged in the bully stick so I can work"


Company details

  1. Animals & Pets

Written by the company

Harness the best dog training advice and products from pet experts. Learn why no pull dog harnesses and easy walk harnesses improve your dog's obedience. Buy safe & fun dog toys, treats/chews/antlers, muzzles, beds/crates, and find the best dog sup...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

103 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

These are by far the best collagen…

These are by far the best collagen chews out there!! I am doubling the quantity of my subscription. Thank you, Pet Expertise! My two dachshunds just love these and I don't worry about digestibility! And it is good for them!"

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Ginger Girl

My pit terrior loves these sticks as much as going to the dog park! I love them because they’re very long and it takes her a while to chew them. It keeps her calm and happy. It’s a nice break for all of us lol."

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Ringo a Happy heeler

Ringo is a high energy heeler and he is enjoying his chew- keeping him happy this morning and engaged in the bully stick so I can work"

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Smoke and Blaze

My two pit bulls are very picky with treats. One day they love it and the other not so much. Drives me bananas. When they see these collegium sticks it’s always a big hit. They love them. However both are super power chewers and these treats don’t have a very long lifespan.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Like other negative reviews

Like other negative reviews, we ordered, and we were charged. We received a confirmation of the order received. No order has been received. When I use their chatbot, the order doesn't exist. I emailed multiple times and left multiple voicemails with no response. I have had to dispute the American Exp charge. This is a company that does not deserve the business.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

I ordered one bag of the collagen…

I ordered one bag of the collagen sticks. My dogs didn't like them, but kept them anyway. Then I noticed they had been charging me $29.97 twice a month on the same day for the last 3 months. I contacted Petexpertise via email. I had to take screen shots of the paypal charges. They responded they will be sending a request to the "credit dept" We shall see. Cross fingers pls.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

We had a repeat order for collagen…

We had a repeat order for collagen sticks. Received the first order.
We keep getting charged $29.97 every month but receive no further product.
I try to call them but you can only contact them by email which is horrible.
I’ll be canceling our order as soon as I can reach a number to resolve this with a real person. I did leave a Voicemail twice but no return calls.
I wouldn’t recommend this company.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Husky's New Habit

The collegan sticks are wonderful for our husky. She loves them (one-a-day habit) & we appreciate the almost no smell & occasional sales.
Highly recommend.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Corgis love to chew

Love the chew sticks. The quality of ingredients is most important. Then the Pembroke Welsh Corgi crews approval rating. They highly approve. I also as a breeder like the fact that they last a day to several days.
I've been using the chew sticks for quite some time!

10 December 2024
Unprompted review
Rated 3 out of 5 stars

Good product, bad service

I placed an order in mid November 2024 and received order mid December. They sent me a notice regarding my “subscription” of which I did not sign up for. I notified them on 11/21 to cancel my “subscription”. They acknowledged it was cancelled. I received a second email 2 weeks later that they were charging me in three days for my next order (still hadn’t received my first order). After contacting them a second time they cancelled the “subscription”. Order eventually came, my dog loves them. Product, good. Service, needs work.

8 December 2024
Unprompted review
Rated 5 out of 5 stars

My dog loves the collagen sticks

My dog loves the collagen sticks! I had a monthly subscription for the 12 inch sticks, but since he seems to eat the whole thing, I sent an email to the company requesting to switch to the 6 inch sticks. They replied promptly and took care of my request.

25 November 2024
Unprompted review

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