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Peterson Reviews 1

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Avoid these cowboys - go elsewhere!

Bought a Peterson Tyrone 69 pipe for shipping to the UK. It arrived fresh out of the box scuffed and scratched on the bowl. Sent it back immediately, with me paying the postage and UK-IRL customs charges. Weeks pass and several phone calls to a never-answered number later, I get a call saying they won’t send me a replacement unless I pay IRL-UK customs charges! Flat refusal from them to make any concessions for their mistake: no account credit, no attempt at remediation, and no acknowledgement of their responsibility. Shockingly bad experience. Avoid these cowboys, and go elsewhere.

18 October 2024
Unprompted review

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