Really top notch service from Joe Cassidy at Pete Best; I had found PBIS on a motor insurance comparison site but was unable to take up online. Joe at the end of a very hot day went over the standar... See more
Company replied
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Review summary
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5 star service. Advisor really knew the subject and how to manage non standard enquiries. Really gave the confidence I was looking for and worked to give a great value quote and took the time to lo... See more
Company replied
Peter Best insurance came to the rescue when other brokers would not cover my old classic ex-military Land Rover Defender. And at a very cost effective price. The old war horse is back on the road... See more
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It was really lovely of Peter Best to offer a renewal car insurance for my Toyota Estima much lower than the previous year and also cheaper than all the renewal quotes from the comparison websites. In... See more
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Company details
Written by the company
Peter Best Insurance Services. Classic Insurance Specialists since 1985 in the UK. Request a callback to discuss your quotes today. ☎ 01376 574000 ✉ info@classiccarinsurance
Contact info
Suite 4, Courtyard Offices, Braxted Park Estate, CM8 3GA, Essex, United Kingdom
- 01376 574 4000
- info@classiccarinsurance.co.uk
- peterbestinsurance.co.uk
4.6
Excellent
3K reviews
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Reply from Peter Best Insurance Services
Hi,
We appreciate your feedback and are glad to hear that our online experience was acceptable for you. We are always working to enhance all aspects of our service.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our pricing to be good and our communication clear. Thank you for taking the time to share your positive experience!
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our insurance quick, easy, and the best value. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're so glad to hear that our communication was easy for you. We truly appreciate your kind words.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our premiums sensible and our online services easy to manage. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
I have used Peter best insurance for…classic car insurance
I have used Peter best insurance for the last 4 years. I’ve found them very competitive over the years and will continue to use them in the future.
I spoke to Emily today and she quickly answered any questions I had, so thanks again
9 July 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We are delighted to hear about your continued positive experience with our services over the past four years. It's wonderful to know that you find our offerings competitive and plan to stay with us. We're especially pleased that Emily was able to assist you efficiently today. Thank you for your kind words!
Kind Regards,
Emma
Peter Best Insurance Brokers
Peter Best anticipated the assistance I…
Peter Best anticipated the assistance I wanted when renewing my motor insurance Well done!
30 June 2026
Reply from Peter Best Insurance Services
Hi,
We're so happy to hear that our team provided such helpful assistance with your motor insurance renewal. We truly appreciate your kind words and positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Great communications
Great communications, competitive quotes, exactly how an insurance broker should be.
3 July 2026
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our communication great and our quotes competitive. It's wonderful to know we're meeting your expectations for an insurance broker!
Kind Regards,
Emily
Peter Best Insurance Brokers
Competitive renewal offered in a very…
Competitive renewal offered in a very efficient manner
3 July 2026
Reply from Peter Best Insurance Services
Hi,
We're happy to hear that our renewal process was efficient for you. Thank you for your kind words!
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our service great and that it offered good value for money. Thank you for your feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Would’ve given 5 star but gave up…
Would’ve given 5 star but gave up trying to find the link to register for the app, gave up in the end
3 July 2026
Reply from Peter Best Insurance Services
Hi,
We appreciate your feedback and regret that you encountered difficulty finding the registration link. We are actively working to make this process clearer for our users.
Kind Regards,
Emily
Peter Best Insurance Brokers
Very good experience easy chat online…
Very good experience easy chat online live chat etc
8 July 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We are so pleased to hear you had a very good experience with us and found our online chat easy to use. Thank you for your kind feedback.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We appreciate your feedback and are glad to hear everything was fine. We understand your desire for more affordable options.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our services to be a great value and that the online setup process was easy for you. Thank you for your wonderful feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Great price and helpful comms
3 July 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear you found our pricing to be great and our communication helpful. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Very Smooth Renewal Procedure
Motor insurance renewal was smooth and straightforward. All completed online and via the app.
2 July 2026
Reply from Peter Best Insurance Services
Hi,
We're so glad to hear that your motor insurance renewal was a smooth and straightforward experience using our online services and app. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Good price of insurance, And frendly help.
Helpful staff and good price of insurance,Also reminder when next due.
1 July 2026
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our staff helpful and our insurance prices good. We're also glad that our reminder service is beneficial to you. Thank you for your wonderful feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Simple and efficient service as normal.
2 July 2026
Reply from Peter Best Insurance Services
Hi,
We're so glad to hear our service was simple and efficient for you. We appreciate your kind words!
Kind Regards,
Emily
Peter Best Insurance Brokers
Protection for them, premium traps for us
Had a policy for 3 weeks and had to cancel. They are offering 20% back for the year I had purchased and all they could say was we think this is fair and follows guidelines.... and is obviously set out in your terms and conditions. Best bit, you have to wait 30 days or whenever they can be bothered to transfer it, such a complicted thing a refund. Didn't give me 30 days to pay for the policy though 🤣 It just shows this is just another insurance scam company. You can't afford to claim with them and you can't afford to cancel the policy. Thanks you for talking mine and my family's money, enjoy it - please. Insurance in general is a rip off and this disgusting companies ethics stinks of the same. I can't wait to read their response to this... go go go generic response...
6 July 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
Thank you for your feedback. Unfortunately, as the policy details requested were not provided, we have been unable to investigate the concerns you have raised or the circumstances surrounding your experience.
If you would like to discuss this matter further, please contact us directly and provide your policy information. We will be happy to look into your concerns and assist you further.
Kind regards,
Molly
Peter Best
Customer service not solving issues and…
Customer service not solving issues and as a result cannot register account.. thanks
2 July 2026
Reply from Peter Best Insurance Services
Hi,
Thank you for your feedback. We're sorry to hear that you've experienced difficulties registering your online account.
We can see that our team has already investigated the issue; however, a resolution has not yet been identified. As a result, the matter has been escalated to our IT team for further investigation.
Once we receive an update, a member of the team will contact you directly to discuss the outcome and any next steps.
We apologise for the inconvenience and appreciate your patience while this is being looked into.
Kind Regards,
Emily
Peter Best Insurance Brokers
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