I ordered a fleece blanket for my son for Christmas in late thank you very muchOctober. Unfortunately, I didn’t open it until December when I was wrapping it. The picture quality was good but the name... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It took me weeks to get any valid response to my questions around when I would receive my order and it's tracking information. I had to go via PayPal in the end and finally got the correct tracking... See more
Ordered a tufted carpet rug of my dog. Received a printed velvety rug. Not worth the money. Very disappointed customer. Seems that all negative reviews are removed from their adverts so wasn't aware b... See more
Finished portrait met my every expectation. Put a Baroque frame around it, and people viewing it would be doing double takes! Customer service was wonderful to work with and made two corrections I ask... See more
Company details
Information provided by various external sources
We are a Pet Brand in the US that makes high quality custom pet art for your fur babies. All of our art is made digitally by a real artist.
Contact info
E Beltline NE Ave 1971, 49525, Grand Rapids, United States
- support@petcreatives.com
- petcreatives.com
I really appreciate the artist working…
I really appreciate the artist working with me to get just what I wanted. It looks great! Thanks so much.
I absolutely love our pet portrait!
I joke that our dog looks so regal sometimes, and this just captures his regalness!! The artist paid attention to my request to capture his beard. I love it so much I'd love to get another one! It's a surprise for my hubby and let me just say it's hard to keep it a secret because it is that amazing! Quick turnaround time and they really captured my pup so well! I highly recommend and brag to all my friends that they need one too!
Amazing Work!
Amazing work! Truly in love with the portrait Pet Creatives made!!! Highly recommend!
Everyone I dealt with was so kind and…
Everyone I dealt with was so kind and helpful - made it so easy. The pictures are so awesome and are great as a gift.
I love my picture of "Rita" as Queen
I love my picture of "Rita" as Queen. Could not of asked for a more positive experience with Pet Creatives and a fantastic canvas.
Great custom artwork and customer service!
I love my custom artwork! Once I put in my order, someone from the company reached out to my via email to show me what my artwork would look like and asked me to proof it before print. Once I confirmed the artwork it was created and shipped to me very quickly! Great company, I will use again in the future!
Such a fun unique gift
Such a fun unique gift. My friend LOVED it. Can't wait to order more in the future for special gifts.
Thank you!
Delivery not within the initial…
Delivery not within the initial suggested time frame, as it was for a birthday this was not ideal.
Perfection
This is something I would NEVER typically do - but I did it, and now I want to do it again for the rest of my dogs! I purchased the middle size, which really I think is necessary, as this sort of royalty needs girth!
I ended-up changing my mind on the actual costume during the edit, and Pet Creatives was patient and wonderful with me.
Delivery took a bit of time, but I live way in Northern Canada, so that's just my normal.
TERRIBLE WASTE OF MONEY
TERRIBLE WASTE OF MONEY. Spent 70 dollars on a photoshopped picture of my dogs head on a body that I could have done with my I phone. Came in WAY later than it was supposed to and they gave TERRIBLE customer service. Save some money and do it yourself
Ordered for the first time
Ordered for the first time, customer service kept in touch through the whole process making sure it was what I wanted. Final product is perfect and adorable. HIGHLY recommended for everyone!
Highly Recommended Gift Idea
One of the best gift ideas for those dog lovers in your life. It's worth the price you pay. The person I gave it to loved it! The detail in the canvas is on point too. The fact that the company has you review the digital artwork before it's made into a canvas is a huge plus. I was able to make changes before the product was finalized. Would purchase again in the future.
Outstanding!
My parents loved this gift!!
Came exactly as pictured...my parents were thrilled and immediately planned where to hang it!
Great!
Great communication and fast service! Inquiries were replied to promptly and it was only about two weeks from the time my portrait was ordered to the time it was shipped.
Very poor all around
Very poor all around. Poor customer service. Repeated attempts to cancel order were ignored.
The picture of our dog
The picture of our dog, Harper, in the Countess dress turned out wonderfully! The canvas is a nice quality, and it was nicely fitted on the frame. We love it! We will definitely be ordering from Pet Creatives again.
DO NOT USE!
I ordered my portrait on Dec 4th, it is now the 27th. The website expressed it would take 3 days to complete. To be safe I paid an extra $25 for express shipping to ensure it would arrive by Christmas. Item has not arrived and each time I inquire through email, it’s a pretty generic response. I cannot get any clear answers of when or if I will even receive my portrait.
Highly would not recommend!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








