PetBacker Reviews 282

It is a safe and convenient mean to find a pet sister. Everything can be arranged through the app, including the payment which is very convenient. I even managed to modify my booking for a shorter sta... See more

Everything is very convenient. Customer support is always there for us, and replying back as soon as possible. The only thing is that the fees are slightly high and the withdrawal process from the acc... See more

I have been using PetBacker for 8 months now, since we moved to Vienna, and have really nothing but good things to say about it. Easy to use platform with reliable payment options and great quality pe... See more

Jenny from customer support is my favourite support agent. She's always friendly and has always resolved my problem (all the agents have been great and have assisted me, but Jenny has something a l... See more

PetBacker app is amazing! I just started using it in Austria. There seems to be a big enough community and I've gotten a lot of responses to my requests for dog walking and sitting. The app has... See more

Very good services. If you want to enjoy your vacation without worrying for your fur baby, book a service with PetBacker. Highly recommended. Cheers to the great app and support 👍😃

The app works really great, it's safe and I'm glad to be a part of their community. The only thing that I'd like to see improved is the quotes system, because for some jobs, like day care, it would br... See more

Fantastic Apps! It is not just we can earn by taking care of those pets; It really help me to enhance my knowledge about the different behaviour both dogs and cat. And it help me a lot how to interac... See more

I absolutely love using PetBacker! 🐾 I’ve had the chance to experience it both as a pet sitter and as a pet owner, and in both cases, it has been fantastic. Whether I needed someone trustworthy... See more

Excellent support team. Problems may occur by human errors but the staff is always there to assist. As a user who has stayed on the app for a year, I’m never disappointed.

Petbacker is very convenient app for connecting with reliable per sitters, walkers and boarders. The booking process is simple, payments are secure, and i appreciate the peace of mind knowing my pet i... See more

PetBecker gave excellent support to pet boarding service provider like me. When customer makes amendment in his request after booking. The process was so smooth and quick provided by PetBecker. Also,... See more

Loved the customer support team as much as the thought of this wonderful platform. I hope to be in here for long time and could also earn some side income.🙂

I am very satisfied with the assistance provided by Maria from the support team. She has been incredibly professional and thorough during my verification process. I appreciate how seriously PetBacker... See more

customer service team responds quickly and is friendly. especially thanks to mam jenny your great and easy to approachable

Helpdesk was fast to respond to my appeal for help and queries. Top-notched service! Fast payout too! Reviewing as a pet boarder.

Throughout all difficulties and emergencies, they always helped me and that made me be one me of the best Petbackers in the app:))

Always have withdrawal issues with Petbacker. They took payment at booking, even before service start. Singapore has paynow which is instant. Please upgrade your system. Finance department people defi... See more

Great app for pet parents and pet sitters.and customer support solved any problems quickly.

The support staffs response to both the pet sitter and the pet owners so so fast no matter what time it is. And they have good hearts, they are the kindest. I got harassed from bad people who left me... See more

Really good customer service team with quick response explaining everything in full detail helping you understand your concern, making you feel at ease, strongly recommend them if you have any questi... See more

I am writing to provide a review for PetBaker.com, which has impressed me with its exceptional design and user-friendly interface. The application's aesthetic appeal is complemented by its intuiti... See more

A caring and supportive support and a wonderful and warm community. Great app to connect pet owners and pet sitters. Definitely recommended.

The customer service is very polite and the explanations are clear. The responses are really quick

The best Customer support, I had an issue and they immediately responded and solved the problem. Special thanks to Khushali

If you follow the rules of the app its a very good and safe way to find a petsitter for your pet. At first, the app is a bit complicated to use. I get quite a lot offers to petsit other people's dogs... See more

We'd never used PetBacker before and found someone who had a lot of positive reviews. We received photos every day of our trip, up until the last day, when the Petbacker called us to tell us t... See more

Great customer support 😁 and super fast. I Recomend this app also.

Customer support is very responsive and efficient at solving requests. The app is a bit difficult to figure out in the beginning but the notifications help a bit in guiding the user. As a pet si... See more

Great customer support. I love working with companies that not only have an easy platform to use but also have a great staff. They resolved my payment issue and were really really compassionate about... See more

The app is user friendly. Customer service also respond very fast.

This app is very convenient and its customer service are fast acting.

Speedy responses on queries. Provides good explanation as well.

Customer service is very good and friendly. I spoke with Jenny and she was very sweet and helpful

I have no issues with the app, works great… there are many pet sitters in my region, which is crucial for a reliable XP with the service. Much better than leaving your pet at a pet hotel

Have been using petbacker now for about 3 years both for my pets and too look after pets. Great app..

Another useless app that feels like a scam to steal from the peanuts that pet sitters earn..They charge huge commission and on top of that asks for criminal record, ID, do several tests, verify phone,... See more

Not a very good pet app. I've been on there for a year and a half as a pet sitter have not gotten a single job. They charge an extraordinary amount for commission and it ends up where it's too... See more

Good app easy to find customers I recommend, very trusted

Horrible people it’s been 2 weeks no money yet for providing my services of pet sitting and I keep hearing oh we have to wait to hear back from finance regarding sending my money to my PayPal account... See more

Very fast reply and sorted out the problem instantly

Great app. Customer service was great with Khushali.

Prompt and clear response from the customer service

Petbacker is a SCAM APP, do not waste your time as you will never get a lead from them, they were talking to my customer at the same time i was talking with them and tried to steal the customer preten... See more

First Time using the app, Had issues navigating and communicating with Potential borders! However, However, the PetBacker team was very helpful in guiding me through the necessary steps and ensuring... See more

The customer service is really good and reliable. There were times were because of inevitable reasons my bookings were cancelled but they help me throughout.

5 stars for the customer support! Even on a Sunday! Keep it up.

camille and jenny are very helpful, supports are very responsive

Company do very well, customer service very helpful and honest

Customer service staff replies quickly and helpful.

PetBacker is a SCAM company that gives no leads to anyone and on top of that they tell us to write 3 good comments and review them so they can grow their website and the trust in people without spendi... See more