Personalize Everything Reviews 40

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My wife ordered two pictures that were delivered after 6 weeks to wrong address. When the shipper update that it was in transit, we noticed address was wrong. We contacted the shipper more than a week... See more

Rated 5 out of 5 stars

Wow!!!! Absolutely awesome, everything about ordering, shipment was so easy! I recently purchased a canvas for friends for thier wedding anniversary. to say they loved it is an understatement she crie... See more

Rated 4 out of 5 stars

Let me begin by saying Emma, calmed me and made me very happy. I didnt receive a note prior so I was upset. I tried to investigate the issue and Emma took matters seriously and followed through. L... See more

Rated 3 out of 5 stars

Ordered and payed through their website but got nothing in return - no email, no reply to any of my messages. Just complete ignore. Updated: after thirsd try I received a reply, and then receiver m... See more

Company details

  1. Painting
  2. Custom Label Printer

Written by the company

Personalize Everything creates high-quality DIY custom paint by numbers kits that are sourced from the best designers and manufacturers in the world. Every personalized item we sell brings us closer to our goal of making the world a happier, healthier place for everyone. Painting by number Kits up to 50% Off Plus Free Shipping.


Contact info

2.9

Average

TrustScore 3 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t trust them

Don’t trust them! Horrible customer service. I mean HORRIBLE! I placed an order. Received it and when I tell you the photo was horrendous! It didn’t even look like my photo! It was way off. I contacted them about my concern and then they said they would get back to me after “discussing it with the team” well it’s been since MAY! It’s been 6 months and not a word. No refund. Or new photo like I asked for. I don’t know how companies like this exist. Don’t waste your money or time!

15 May 2024
Unprompted review
Rated 1 out of 5 stars

Scammed

Placed an order in October. My credit card was charged and...nothing. I contacted "Customer Service", and I use the term loosely, and heard...nothing. Called the phone number at the bottom of their webpage and, surprise, surprise, the number is not in service. There goes $54 and my daughter-in-laws Birthday gift.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Just ordered my 4th painting!

I’ve just placed an order for my 4th painting. All my paintings turned out well and I already had them hung up in my home. I am looking forward to receiving my next painting. It’ll be another exciting project!

15 October 2024
Unprompted review
Rated 1 out of 5 stars

A disaster

The picture I sent looks nothing like you sent to me. My great grandson looks like he has been beat up. Terrible color choices. I hate it. Never willi order dro. Them again

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

I am now on my 4th painting and are addicted to them. I find they take 3 weeks to get to me but have had not one problem. They have all turned out so true to the photo. I give these guys a 10 out of 10. THEY ARE NOT A SCAM.
Lynne

14 August 2024
Unprompted review
Rated 5 out of 5 stars

I got the order in 1.5 week and it…

I got the order in 1.5 week and it turned out really great. The color combinations and small details matters and it was added to the picture precisely. I am really happy how it turned out after painting, looks like a real picture.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Wow!!!

Wow!!!! Absolutely awesome, everything about ordering, shipment was so easy! I recently purchased a canvas for friends for thier wedding anniversary. to say they loved it is an understatement she cried and said it was the best gift she'd gotten. Thank to Personalize everything for making me look awesome lol as well as a superb product!

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! Contacted and got an answer but still have not received my order…. My order has been on its Way for three Monty Now.. total scam

29 March 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order

I placed an order. Received no tracking number. Can't reach the company by phone. Sent a message and got no response.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Fun Date Night Idea

I ordered a set of two for me and my boyfriend for Valentines’ Day and we both loved it! Honestly not experience required to enjoy it.
Fast shipping, affordable and an amazing customer service experience. Plus I received a beautiful gift of a free canvas for me to do 😍

14 February 2024
Unprompted review
Rated 1 out of 5 stars

This is probably a scam company.

This is probably a scam company. Paid them on February 4, 2024. Item not delivered. When enquired was informed it was returned - not by me as I didn’t receive the item. Was then told I will be given a refund. This did not happen. Company did not respond to further enquiries.
Unfortunately, it deserves a zero rating but that wasn’t an option.

4 February 2024
Unprompted review
Rated 1 out of 5 stars

Unreliable

Ordered and payed extra for 3 day shipping and until I filed a complaint with paypal I didn't get the item - that was over a month later. So MANY emails to them. No response.

20 December 2022
Unprompted review
Rated 1 out of 5 stars

Ordered with rush shipping

Ordered with rush shipping. A month later nothing. Turns out shipping from China. No mention it takes a month to get here. Promised 3 day shipping. I will never order from them again.

23 May 2023
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam! I placed an order in October, and about 2 weeks after it showed as processed and are still showing as processed. I've never received anything and been trying to get into contact, but get absolutely no response. Not on facebook, via e-mail, by filling in their contact us form... absolutely NO RESPONSE. I believe this site is a scam, as no one EVER gets back to you, they take your money and you never receive anything.

16 October 2022
Unprompted review
Rated 1 out of 5 stars

Fraud!!

Fraud! Took my money and never replied!!
Before i place the order, it said it will be delivered within 5-7 working days. Once it was placed, the delivery extended to a month for outside US. And order status never changed even when a 2 months had passed. It only says being prepared and not shipped. customer support don’t reply on your emails and their phone number does not work. Check on their Facebook for other peoples reviews.

23 December 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look