Personalisedtreasure Reviews 

229
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Ordered a Charm with a picture of my dad on for my daughters pandora’s bracelet and it arrived after two days after i ordered it and couldn’t be more happy with it thank you again

Rated 1 out of 5 stars

Ordered an item with a 5 working day turnaround. The email confirmation stated they’d let me know when it had been dispatched. 2 weeks later, still not dispatched. Have emailed the company 4 times, me... See more

Rated 5 out of 5 stars

I bought the personalised sequinned cushion as a gift for my mum's birthday and I can honestly say it went down an absolute storm! I was completely amazed at the quality of this cushion and the speed... See more

Rated 1 out of 5 stars

Absolutely awful customer service. Ordered item on 6th September and still not arrived and this is 29th September. Constantly being fobbed off with just wait and have a future discount. I will never... See more

Company details

Information provided by various external sources

The home of personalised gifts and photo upload products. Pick from thousands of gifts for all occasions. All our products are made and shipped in the UK.


Contact info

3.6

Average

TrustScore 3.5 out of 5

229 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.6

All reviews

(229)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazingly beautiful and super quick delivery

I bought the personalised sequinned cushion as a gift for my mum's birthday and I can honestly say it went down an absolute storm! I was completely amazed at the quality of this cushion and the speed it was delivered. Once I placed my order it was delivered the FOLLOWING DAY - Amazing!!! I didn't even select next day delivery either. Not many places deliver at this speed!!! I will definitely be buying more as they make wonderful keepsake gifts 😊 Thank you!

7 April 2021
Unprompted review
Rated 5 out of 5 stars

Great cushion

I ordered this cushion for my husbands favourite seat and he loves it. It is lovely sift material but firm - giving the support that it was bought fir.

I would must definitely recommend these cushions.

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Happy with product...

Happy with product despite being able to see hidden message below sequins from certain angles. It was from.the kids who loved revealing the message by moving the sequins about. So happy faces all round. Thanks

16 March 2021
Unprompted review
Rated 5 out of 5 stars

Great product, efficient order process.

Ordered a personalised photo / sequin cushion. Order process couldn't be more straightforward. It arrived quickly and looks great too. It will make a special and unique gift for my friend. Cushion included too which is a bonus

16 March 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!!

I've never posted about a bad company before but this really needs to be done. Personalised Treasure you are a joke. I ordered a gift for my daughter. It arrived tacky, stitching coming apart, broken zip. I complained via email repeatedly before finally getting a reply and was essentially told tough because it was personalised. The personalisation has nothing to do with the shoddy workmanship of the stitching and zip! It was a birthday present for my 3 year old from her baby brother, she was incredibly upset over this. Ive called, emailed and still I am ignored. I was asked to fill in a review for my product for her website, I did and low and behold it hasn't been posted. How many other people have left and reviews or complained and been ignored. I don't have a large amount of funds so spending £25 on pillow was a real treat for my daughter and this is how it ends up. All I wanted was a nice keep sake and instead I'm left with a tacky pillow that's falling apart and completely ignored by the company. You should be ashamed!!!

15 March 2021
Unprompted review

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