I was debating giving two stars but it will have to be one. I placed the order for a embroidered hat for a colleague's leaving gift. It was time sensitive and I was happy to pay the reasonable surcha... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I was debating giving two stars but it will have to be one. I placed the order for a embroidered hat for a colleague's leaving gift. It was time sensitive and I was happy to pay the reasonable surcha... See more
Company replied
5 star quality. I have ordered from Yazzoo a number of times and the students always say these are by the far the best trip hoodies they have. Excellent quality, the hoodies fit and wash well. Communi... See more
The Sales Team were helpful by sending sample colours for our polo shirts ahead of us placing an order. Delivery was prompt as promised. Colleagues now wearing them at an International Conference a... See more
After being let down by another company I found Yazzoo personalised clothing. I submitted my logo which was quickly accepted. Great communication! I had two hoodies and two polo shirts bespoke embroid... See more
Yazzoo Personalised Clothing is one of the UK’s leading suppliers of custom clothing, trusted by schools, universities, businesses, charities and sports clubs nationwide. With over 30 years of experience, we specialise in high-quality personalised garments including hoodies, t-shirts, polo shirts, jackets, tote bags and more. We’re proud to combine modern technology with traditional craftsmanship. Our in-house production team uses a wide range of decoration methods — screen printing, embroidery, vinyl, direct to film (DTF) and direct to garment (DTG) — choosing the best option for each design to guarantee a professional finish. Whether it’s a single name on a sports kit or thousands of items for a large event, every order receives the same care and attention. At Yazzoo, sustainability is central to how we work. We offer eco-friendly ranges including organic cotton, recycled fibres, bamboo fabrics and Fair Trade options. All items are produced to order to reduce waste, and our solar-powered facilities help minimise our environmental impact. Customer service is at the heart of our business. We provide instant online quotes, live previews, free artwork setup for print, and a dedicated sales team ready to help. Bulk discounts are automatically applied at checkout, and fast delivery is available across the UK and internationally. Our reputation is built on reliability, competitive pricing, and long-lasting products that stand up to 50+ washes. Thousands of organisations return to us each year for teamwear, uniforms, merchandise, leavers hoodies and event clothing. Yazzoo Personalised Clothing — trusted by groups big and small to deliver customised clothing that looks great and lasts.
24C Conduit Road, WS11 9TJ, Norton Canes, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was debating giving two stars but it will have to be one.
I placed the order for a embroidered hat for a colleague's leaving gift. It was time sensitive and I was happy to pay the reasonable surcharge for Thursday delivery. I paid in full , confirmed the design and went on my way. By chance I checked my email a few hours later and there was another email wanting a second confirmation that was never mentioned before. I clicked it but the estimated delivery slot was now a week later. I wasn't happy and called the company. the person I spoke to was helpful but pushed back that I hadn't confirmed in time. I pointed out I'd paid for the order and confirmed at the point of purchase, and wasn't told there was a second confirmation email coming. I advised they should text or call if they're going to spring a second unexpected confirmation on clients.I expect they use this to manage workflow. if they send a second confirmation request at a random hour after purchase they can delay orders at will. It must happen regularly. they need to manage their clients expectations. traditionally when you place an order, confirm it and pay for it you expect the delivery date agreed to and paid a premium for will happen. I paid a surcharge for nothing. the hat arrived today and its fine. but I needed it 2 days ago. Its disappointing. One star. If It would simply have been on time 5 stars

Reply from Yazzoo Personalised Clothing
have used before and will again. Always great service and pricing
5 star quality. I have ordered from Yazzoo a number of times and the students always say these are by the far the best trip hoodies they have. Excellent quality, the hoodies fit and wash well. Communication is great and I would use again
This was the fourth order I had made and I will continue to use them for my clothing projects because the quality of the items is fabulous, the service from start to finish is excellent and the customer service is on point.
I would highly recommend Yazoo Personalised Clothing for any of your projects
Not true to size,tshirts are too tight even after washing,design is wearing off easily after 2 washes
Super fast service and staff keep in touch . delivery and printing on polos could be cheaper.
Great company, fast turnaround, good quality, what else do you need..Recommend!
what an amazing company we have used them for all our charity branded tshirts and hoodies and the service is first class
Great products... well made. Easy ordering and design process and responsive customer service. Yazzoo are our go to supplier for merchandise.
Great easy ordering process.
Embroidery is great, although could be quality checked before leaving as I have been finding loose threads.
I purchased a t-shirt for my business partner who likes to change around my logo and design with new ideas and Yazzoo allows us to do it. He ofc loves it! Well made and great quality.
Great communication.
Easy to attach our design.
Fantastic quality, we are really pleased with our branded hoodies and Tshirts.
Thanks Yazoo
The Sales Team were helpful by sending sample colours for our polo shirts ahead of us placing an order. Delivery was prompt as promised. Colleagues now wearing them at an International Conference and looking good.
Many thanks.
Lovely hoody
Great quality and great service, we're very pleased and would recommend.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.