Perlz Reviews 

139
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the product to be very easy to use and a fantastic new alternative to vaping and smoking, with many appreciating the pleasant flavors and discreet nature. The delivery service was consistently praised for being super fast and efficient, with orders arriving well within expectations. Many people highlighted the quality of the product, noting its effectiveness in curbing cravings and providing a satisfying nicotine hit without an awful taste. However, some customers experienced issues with the taste, finding that it became horrendous after a short period, or that the product caused headaches and heartburn. A few other people also felt that the product did not provide enough of a nicotine kick or that the sensation described as a 'tingle' was actually a painful burning. There were also occasional concerns about the packaging resembling sweets and some instances of lost deliveries.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many finding it to be a great alternative to... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the pleasant and great flavors, such as... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

User experience

People report positive experiences with user experience, citing easy ordering, quick delivery, and simple... See more

Reviews shaping this summary

Rated 4 out of 5 stars

a friend recommend me this product. Iordered it 10 days ago and i'm very delighted. Berry flavour is absolutly incredible. Very easy tu use. Great stuff. I recommend it.

Company replied

Rated 5 out of 5 stars

Started a new job where I am unable to just go outside and vape, and I hate nicotine pouches, so did some googling and found Perlz. Ordered a free sample pack, and got through an 8 hour shift without... See more

Company replied

Rated 5 out of 5 stars

Fantastic new product that was delivered super fast. I switched from pouches to nicotine lozenges a couple of years ago after my favourite flavour was discontinued but I get bored with the lack of fl... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Product has genuinely pleasant flavour and easily dissolves to nothing, so no slimy used pouch to get rid of. Highly recommend this means of nicotine use, it's discreet and seems t... See more

Company replied


Company details

  1. FMCG Manufacturer

Written by the company

The latest way to enjoy nicotine. First came vapes. Then pouches. Now there’s Perlz – the ingenious new nicotine experience for existing adult nicotine users. Free from tobacco and sugar and available in strengths moderate and strong. Why is Perlz Different? With its multi-layered design, each 7mm Perlz dissolves gradually under the tongue, layer by layer, releasing smooth flavour and steady nicotine consistently from start to finish. There’s nothing to remove, discard, or conceal afterwards.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

139 reviews

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1-star

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4.3

All reviews

(139)

139 reviews in the last 12 months

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Rated 1 out of 5 stars

Good idea but Nasty taste

Good idea but I ordered the lowest strength and they were so harsh they had me coughing and the taste was unbearable. Won't be getting anymore.

9 June 2026
Perlz logo

Reply from Perlz

Hi Nathan
Thank you for your message.
We are sorry to hear that you were not completely satisfied with the Perlz product your purchased. We aim to give our customers the best Perlz experience and will be in contact with you directly to resolve this issue.
The Perlz Team

Rated 5 out of 5 stars

My first impression is really positive…

My first impression is really positive — the packaging looks sleek and modern, and the concept itself is very interesting. I love how compact and convenient the format is, making it easy to take on the go. Looking forward to trying them properly and sharing more detailed feedback soon!

5 June 2026
Perlz logo

Reply from Perlz

Hi Snizhana

Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team

Rated 1 out of 5 stars

Zero nicotine hit quite disappointing

Zero nicotine hit quite disappointing

Have been vaping and using nicotine products for 8 years

15 June 2026
Perlz logo

Reply from Perlz

Hi GS, Thank you for your message.

We are sorry to hear that you were not completely satisfied with the Perlz you purchased. We would welcome the opportunity to discuss this with you, so could you please call our Customer Contact Centre on 0800 169 2891 or email consumer@care.perlz.co.uk at your earliest convenience. Open 8-5 Mon-Fri. Typical waiting times are 0-2 minutes.

We hope to hear from you soon.

The Perlz Team

Rated 2 out of 5 stars

Vile stuff

Receiving the product was straightforward but the product itself was absolutely disgusting and I wouldn't recommend

27 May 2026
Perlz logo

Reply from Perlz

Hi Nigel
We’re sorry to hear that you didn’t enjoy your Perlz experience. We completely understand how important it is to find an option that suits your personal preference.
Perlz is available in a range of flavours, including Mint and Berry, as well as different strength levels such as 1‑dot (Moderate) and 2‑dot (Strong). You may find that one of these alternatives is a better fit for you. You can explore the full range on our website.
If you’d like any help choosing a more suitable option, our Customer Services team would be happy to support you. You can get in touch at consumer@care.perlz.co.uk or call 0800 169 2891, Monday to Friday, 8am–5pm.
Thank you for taking the time to share your feedback — we really appreciate it.
The Perlz Team

Rated 5 out of 5 stars

5/5 Service, Order Speed, Quality

Easy to order, quick shipping, there's even a sample too. Product is amazing and great for stealthily sneaking one in at work, impacts speech very little with practice (although I have a small tongue)

12 June 2026
Perlz logo

Reply from Perlz

Hi James
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team

Rated 1 out of 5 stars
Perlz logo

Reply from Perlz

Hi Steve
We are sorry to hear that you have experienced an issue with receiving your order.
We take these matters very seriously and have contacted you directly to resolve this issue.
The Perlz Team

Rated 5 out of 5 stars

Very happy with perlz

Very happy with perlz. Fast delivery too. 5 stars!

1 June 2026
Perlz logo

Reply from Perlz

Hi Alex
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team

Rated 5 out of 5 stars

I have smoked for 52 years

I have smoked for 52 years. Recently had a bad cough and cold and was fed up with the sneezing and the coughing and wheezing!

Decided I would lay off the cigarettes so I purchased a packet of Perlz. I had one and no urge to smoke! Its now been a month and no cigarettes and I have only had about 10 Perlz! Well impressed and have recommended them to family and friends!!

4 June 2026
Perlz logo

Reply from Perlz

Hi Emlyn
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team

Rated 1 out of 5 stars

Rubbish product

Rubbish product. Not satisfying in any way

4 June 2026
Perlz logo

Reply from Perlz

Hi Simon
We’re sorry to hear that you didn’t enjoy your Perlz experience, particularly the flavour or strength. We completely understand how important it is to find an option that suits your personal preference.
Perlz is available in a range of flavours, including Mint and Berry, as well as different strength levels such as 1‑dot (Moderate) and 2‑dot (Strong). You may find that one of these alternatives is a better fit for you. You can explore the full range on our website.
If you’d like any help choosing a more suitable option, our Customer Services team would be happy to support you. You can get in touch at consumer@care.perlz.co.uk or call 0800 169 2891, Monday to Friday, 8am–5pm.
Thank you for taking the time to share your feedback — we really appreciate it.
The Perlz Team

Rated 5 out of 5 stars

Free sample, very pleased

Received the free sample, fast dispatch and delivery, instantly preferred these to alternative nicotine products, also a nice taste

11 June 2026
Perlz logo

Reply from Perlz

Hi Luke
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team

Rated 5 out of 5 stars

Super easy to order and superfast…

Super easy to order and superfast delivery, easy transaction

11 June 2026
Perlz logo

Reply from Perlz

Hi Trevor
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team

Rated 5 out of 5 stars
Perlz logo

Reply from Perlz

Hi Jack
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team

Rated 5 out of 5 stars

The company delivered swiftly / have…

The company delivered swiftly / have not used yet as have been in hospital
I am sure they will do exactly as required

4 June 2026
Perlz logo

Reply from Perlz

Hi John
We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.
The Perlz Team

Rated 1 out of 5 stars

They're not for me

They're not for me, they might work for others but they made me feel sick.

2 June 2026
Perlz logo

Reply from Perlz

Hi Dave
Thank you for your message. We are sorry to hear that you were not completely satisfied with the Perlz Berry Strong your purchased. We aim to give our customers the best Perlz experience and will be in contact with you directly to resolve this issue.
The Perlz Team

Rated 5 out of 5 stars

Taste nice

Taste goood

9 June 2026
Perlz logo

Reply from Perlz

Hi Barney
Thank you for taking the time to leave a review. We are delighted to hear you are enjoying Perlz and really appreciate you sharing your experience and choosing us.
The Perlz Team

Rated 4 out of 5 stars

I was amazed with how fast it was…

I was amazed with how fast it was dispatched and received.
The product was good maybe too good. As I ordered the stronger ones. I couldn't handle it. Would love to try the more milder ones next time. But super product does exactly what it says.

8 June 2026
Perlz logo

Reply from Perlz

Hi John

We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.

The Perlz Team

Rated 3 out of 5 stars

The taste and nicotine buzz was good…

The taste and nicotine buzz was good but after that it gave a me a heartburn and like something was stuck in the back of my throat.

1 June 2026
Perlz logo

Reply from Perlz

Hi Emiljia, thank you for your message.

We are sorry to hear that you were not completely satisfied with the Perlz product you purchased. We aim to give our customers the best Perlz experience and will be in contact with you directly to resolve this issue.

The Perlz Team

Rated 5 out of 5 stars

Good product

Super quick delivery..good product..easy ordering..will repeat buy.

8 June 2026
Perlz logo

Reply from Perlz

We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us. The Perlz Team

Rated 5 out of 5 stars

As described

As described. Fast delivery.

8 June 2026
Perlz logo

Reply from Perlz

Hi Lyn

We are delighted to hear that your order arrived promptly and appreciate you sharing your experience and choosing us.

The Perlz Team

Rated 4 out of 5 stars

My order was lost

My order was lost. I emailed customer service and it was immediately replaced.

7 June 2026
Perlz logo

Reply from Perlz

Hi Paula

We’re delighted to hear your issue was resolved quickly. Thank you for your kind feedback.

The Perlz Team

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