Great product been looking for this for ages so was glad to find someone selling it. Only one down side was it had leaked slightly but not enough to cause a problem royal mail had bagged it. Other tha... See more
Company replied
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Review summary
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Quick response to my first order cancellation. And a quick delivery of the order that followed it even though I was skeptical initially. The product was genuine and not fake. I am enjoying it, and hav... See more
Company replied
Good price, product received as advertised. Delivery took some time. So if you need in a hurry then watch out.
Exactly what I ordered just took a little longer to deliver than I expected.
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Health and Beauty Shop
Written by the company
Perfume's Club is an e-commerce specialized in the sale of perfumes, beauty products, cosmetics, and hair care, featuring 100% original brands. We offer fast and free shipping from €99, with a 14-day return policy. An easy, safe, and affordable way to buy branded beauty products at the best price, with discounts of up to 70%.
Contact info
United Kingdom
- perfumesclub.co.uk
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 15% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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The sunscreen I received was faulty
The sunscreen I received was faulty, it was not the correct substance in the bottle, Perfume club expected me to return them to Spain at my own expense, they did however eventually refund, but with no comment. Not how I would expect a good seller to operate. Disappointed.
5 August 2026
Reply from Perfume's Club Great Britain
We are sincerely sorry for the disappointment and frustration caused by receiving a faulty product, being asked to pay for the return shipment to Spain, and the lack of communication when your refund was processed. We take your feedback very seriously and have noted your comments to review our return policy for damaged or incorrect items and to ensure our customer service communicates transparently throughout the process.
While the ordering process was easy
While the ordering process was easy, the £10 postal charge and then being informed that, despite the expensive postage, it was due for delivery on 1 September!! That’s almost weeks from now 😕
12 August 2026
Reply from Perfume's Club Great Britain
We are sincerely sorry for the frustration and disappointment caused by the high postage cost combined with such a long delivery estimate. We take your feedback very seriously and have noted your comments to review our shipping rates and transit timelines to ensure faster, more reasonably priced delivery options for our customers.
Just received my order
Just received my order - Fraction of the UK price - Quick, easy and very happy
13 August 2026
Unprompted review
Reply from Perfume's Club Great Britain
Thank you for sharing your experience! 😊
Great products at great prices
Great products at great prices. Very pleased with my purchases. Thank you.
12 August 2026
Reply from Perfume's Club Great Britain
Thank you for sharing your experience! 😊
Love Perfume Club!
It was effortless to order plus by ordering 3 I had not delivery cost.
I am always coming back to Perfume club to get my Lancôme Nutrix.
5 August 2026
Reply from Perfume's Club Great Britain
Thank you for sharing your experience! 😊
I’m so happy with my purchase
I’m so happy with my purchase. I bought the Angel perfume refill and it was original and everything ok with the package. Also it came home in normal time . Not late at all. Highly recommend and also I’ll buy again from them.
10 August 2026
Reply from Perfume's Club Great Britain
Thank you for sharing your experience! 😊
Delivered very promptly
10 August 2026
Reply from Perfume's Club Great Britain
Thank you for sharing your experience! 😊
2 tubs of cream came broken and open…
2 tubs of cream came broken and open and the contents had spilled out everywhere in the box
11 August 2026
Reply from Perfume's Club Great Britain
We are sincerely sorry for the severe frustration and inconvenience caused by the broken, opened cream tubs and the spilled contents inside your package. We take your feedback very seriously and have noted your comments to review our packaging protections and shipping handling immediately to prevent this from happening again.
Easy to find website
To find and order items on the website is very clear and easy to use.
Offers on quantity can be very handy and save on postage.
10 August 2026
Reply from Perfume's Club Great Britain
Thank you for sharing your experience! 😊
Reply from Perfume's Club Great Britain
Thanks for your comment! 😊
Do not use this company
Do not use this company. I placed an order on 3 July and after several attempts to check my order, it arrived on 11 August. It arrived damaged and some products had to be thrown away. The company will not refund me.
11 August 2026
Unprompted review
Reply from Perfume's Club Great Britain
We are sincerely sorry for the extreme frustration and distress caused by the severe delivery delay, the damaged items, and the refusal to issue a refund. We take your feedback very seriously and have noted your comments to review our shipping times, packaging quality, and refund policy decisions immediately.
Great prices,,4 fa roll ons for only…
Great prices,,4 fa roll ons for only £10,,and quick
Delivery,,will buy again,,thanks
10 August 2026
Reply from Perfume's Club Great Britain
Thanks for your comment! 😊
Reply from Perfume's Club Great Britain
We are sincerely sorry for your frustration and negative impression regarding our reviews and service. We take your feedback very seriously and have noted your comments to ensure complete transparency across all customer feedback and improve our service standards.
Reply from Perfume's Club Great Britain
Thanks for your comment! 😊
A Good Price
6 August 2026
Reply from Perfume's Club Great Britain
Thank you for sharing your experience! 😊
Great prices and service.
Great prices and service.
I will certainly use the Perfume Club again when the time arises.
6 August 2026
Reply from Perfume's Club Great Britain
Thank you so much for your trust and your kind words! 😊
Was good but unfortunately delivery was…
Was good but unfortunately delivery was not Royal Mail not. Did receive my order but had leaked and even through the box and other paper in the box to keep it upright. Which is obviously didn't.
8 August 2026
Reply from Perfume's Club Great Britain
Thank you so much for your comment! 😊
Really good prices
Just some really good prices and everything worked how it was supposed.
6 August 2026
Reply from Perfume's Club Great Britain
Thank you so much for your comment! 😊
Good value and quick delivery.
8 August 2026
Reply from Perfume's Club Great Britain
Thank you so much for your comment! 😊
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