Perfume Headquarters Reviews 61

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

It has taken longer than a week to receive my delivery. Update (7/14/24): My package was ready for pick up two days after its expected delivery date (granted, Houston was impacted by Hurricane Beyrl... See more

Rated 5 out of 5 stars

I appreciated the multiple updates. I had never tried Perfume HQ before and I wanted to see how reliable the company was. I also found your pricing to be very good. Beyoncé Rise is currently hard to... See more

Rated 1 out of 5 stars

I was suppose to receive three items. I only received two. The communication was horrible because I explain the problem through the chat, and I didn't receive any help. My problem wasn't solved. This... See more

Rated 5 out of 5 stars

What made my experience great is that I was able to buy a cologne that I ran out of for only $5 and some change. I had originally found the cologne at a shop in Galveston and was more than surprised t... See more

Company details

  1. Perfume Store

Written by the company

Premium fragrances at affordable prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

61 reviews

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Rated 5 out of 5 stars

I recently visited Perfume…

I recently visited Perfume Headquarters, and I couldn't be more impressed! The store offers an incredible selection of fragrances, from timeless classics to unique, hard-to-find scents. The staff was extremely knowledgeable, helping me find the perfect perfume that suited my preferences. They took the time to explain the different perfume tones and offered excellent recommendations. The shopping experience was awesome with such a wide selection of fragrances and a beautiful layout that made browsing a pleasure. Whether you're looking for a gift or treating yourself, Perfume Headquarters is the place to go for high-quality perfumes and exceptional service. I will definitely be back!

4 October 2024
Unprompted review
Rated 1 out of 5 stars

I am deeply disappointed in this…

I am deeply disappointed in this company. I hardly ever place orders online but I read good reviews and decided to give Perfume headquarters a try. I really wanted to try Arabian brands and they shipped within the US. I placed my order, money was deducted from my wallet and I received an email that my order would be shipped. Immediately afterwards I received another email that my order was cancelled. Without any reason. And there seems to be no way of contacting them, no email adress. I really saved doe a while to present myself some nice perfume. It's terrible that companies do this to people. If you have no intention to ship to the given adress, why collect money?? I would never recommend this to anyone. Do not advertise shipping if is how you work. So disappointed 😞

4 October 2024
Unprompted review
Rated 5 out of 5 stars

It is the updates

It is the updates. From time of purchase to delivery you updated daily or every other. So appreciative. In this land of bogus websites I was secure in that. My first purchase & I will be back. Thank you

8 July 2024
Rated 5 out of 5 stars

Delayed Shipping

It has taken longer than a week to receive my delivery.
Update (7/14/24): My package was ready for pick up two days after its expected delivery date (granted, Houston was impacted by Hurricane Beyrl two days prior to the estimated delivery date). I appreciate the text alerts the company sent to inform me of any new updates on the tracking process of the package. The perfume I ordered was packaged well and was undamaged during transit. Overall, it was a great experience. If I choose to order again, I'll make sure to check that my area is free of possible hurricanes first.

2 July 2024

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