this is the place you’re looking for 🙏🏼 PB has been my go-to fragrance shop for years and i don’t ever see that changing. they’re so helpful and really know their stuff, and i even buy online from t... See more
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Jailene she’s amazing so attentive and beautiful kind all the above !
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I like to do a lot of comparison shopping and was thrilled to find such a great deal here for Good Girl by Carolina Herrera (especially compared to the big online shopping site). The points program a... See more
Company replied
When I was in the US, I ordered some perfumes online (a Gucci and a Mancera) , got them in a beautiful gift-wrapping and very fast. I trust this brand and will be ordering again. Also, the website is... See more
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Company details
Written by the company
About 30 years ago, we started Perfume Boutique as a small kiosk in Arkansas, built on a love for rare and luxurious fragrances. With the loyalty of our customers, we’ve grown into multiple locations across the U.S., curating now a collection of over 8,000 scents! Our passion lies in bringing you the finest designer perfumes at the best value, with a commitment to exceptional service. Now, we’re delighted to offer an online experience, so everyone can discover their perfect fragrance, wherever they are!
Contact info
6000 West Markham St, 72205, Little Rock, United States
- +1 501-280-0291
- sales@perfume-boutique.net
- perfume-boutique.net
4.6
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great product and wonderful customer…
Great product and wonderful customer service. Team is great!
29 October 2025
Reply from Perfume Boutique
Thank you! We’re so glad you’re happy with your purchase and the service you received. Hope to see you again soon!
Great detail of shipping info
Great detail of shipping info. Easy to use website.
Everything was perfect.
Appreciate the great service
2 November 2025
Reply from Perfume Boutique
Thank you so much! We’re so glad everything went smoothly and that you enjoyed the shopping experience. We really appreciate your kind words!
WORST PLACE TO BUY
WORST PLACE TO BUY. They send you old damaged items and then charge you a return fee. Their return system is horrible. I tried through their website and they only want to refund $20.00 of a $60.00+. I was looking for a perfume and they were the only place I could find it, but it was damaged. They said that they "inspected" it before shipping, and they are blaming the carrier, but the stains in the box looks dry and old. I not even needed to open the box to realized that this was damaged. It has a strong smell and yellowish stains in the bottom of the box. They want me to return it so they can resell it to someone else and keep scamming buyers. BEWARE!
23 October 2025
Reply from Perfume Boutique
We’re really sorry this turned into such a frustrating experience for you! We want you to know that we carefully check every fragrance before it leaves our store and would never intentionally send out anything damaged. Per our email conversation, we explained that we can only issue a refund or replacement once the original items are returned so we can inspect them. Since the items weren’t sent back, we weren’t able to move forward with that process. The partial refund of $20 you mentioned was not issued by us, it came from your credit card company as part of their chargeback process, which we don’t control. We’ve been serving our customers for over 20 years and truly care about being fair and transparent. If you’d like to talk things through again, please don’t hesitate to continue the conversation at sales@perfume-boutique.net, we’re always here to help!
From entering to exiting everything was…
From entering to exiting everything was great. As always the manager was so pleasant. This is my forever go to store!!!
30 October 2025
Reply from Perfume Boutique
Thank you so much! We’re so happy to hear that your visits have been great! It means the world to us that we’re your go-to store!!
Reply from Perfume Boutique
Thank you! We’re glad you’re happy with the quality of your purchase.
Ten outta effin TEN
Ten outta effin TEN. Great service and help with everything I was looking for. The ladies were so kind and helpful. Definitely will be back soon
25 October 2025
Reply from Perfume Boutique
Thank you so much! We’re thrilled you had such a great experience and that our team made your visit special. Can’t wait to see you again soon!
My order was sent quickly and it…
My order was sent quickly and it arrived in just a few days. Thank you so much!!
22 October 2025
Reply from Perfume Boutique
Thank you! We’re so happy your order arrived so quickly. We really appreciate the support!
Reply from Perfume Boutique
Thank you for your feedback! We’re so glad you enjoyed both our service and the products!
They have wonderful.Ladies that help…
They have wonderful.Ladies that help you find the scent for you very patient and friendly
23 October 2025
Reply from Perfume Boutique
Thank you so much! We’re happy to hear our team made your visit enjoyable. They truly love helping everyone find their perfect scent!
Reply from Perfume Boutique
Thank you! We’re so glad you had a great experience with our team. Hope to see you again soon!
Received a woman’s perfume instead of…
Received a woman’s perfume instead of the men’s cologne as advertised
21 October 2025
Reply from Perfume Boutique
We’re very sorry to hear this and completely understand your concern! Please reach out to us at sales@perfume-boutique.net so we can personally look into what happened and make things right for you as quickly as possible. You can count on us to help!
Arrived in a timely manner and…
Arrived in a timely manner and appreciate the prompt process order.
20 October 2025
Reply from Perfume Boutique
Thank you! We’re glad your order arrived on time and that the process was smooth. We appreciate your kind words!
Very well packed and arrived quickly
Very well packed and arrived quickly. Very pleased with whole process. Will definitely order again!
20 October 2025
Reply from Perfume Boutique
Thank you so much! We’re happy to hear your order arrived safely and quickly. We appreciate your review and look forward to your next order!
Reply from Perfume Boutique
Thank you! We’re glad your order arrived quickly and met your expectations. Your satisfaction means a lot to us!
Great customer service very hopeful…
Great customer service very hopeful people they know there stuff
22 October 2025
Unprompted review
Reply from Perfume Boutique
Thank you so much! We’re happy to hear you had a great experience with our team. They really love helping customers find the perfect scent!
Reply from Perfume Boutique
Thank you! We appreciate your review to our company!
Great Prices and Products!
I like to do a lot of comparison shopping and was thrilled to find such a great deal here for Good Girl by Carolina Herrera (especially compared to the big online shopping site).
The points program and referral offer really have made me a return customer.
19 October 2025
Unprompted review
Reply from Perfume Boutique
Thank you so much! We’re so glad you found a great deal and are enjoying our rewards and referral program! It means a lot to have you as a returning customer! Enjoy your new CH fragrance!
We never received the package!!!
We never received the package!!!
Where is it?
Scammed???
10 October 2025
Reply from Perfume Boutique
We’re so sorry to hear you haven’t received your package yet. Please email us at sales@perfume-boutique.net so we can look into this and help resolve it as quickly as possible. If you’ve already reached out, please note that our customer service team is available Monday through Thursday, and you’ll receive a reply by Monday for sure!
Customer service was great they had…
Customer service was great they had everything that I was looking for and wanted
4 October 2025
Reply from Perfume Boutique
Thank you so much! We’re happy to hear you found everything you were looking for and that our team made it a great experience. We hope to see you again soon!
What a lovely package and what a lovely…
What a lovely package and what a lovely message I got today ❤️❤️❤️❤️
11 October 2025
Unprompted review
Reply from Perfume Boutique
Thank you so much! We’re so glad you loved your order and received one of our new little envelopes! They have become one of our favorite touches to share some extra love with our customers 💖
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