Perfectly Spoken  Reviews 32

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have really enjoyed the perfectly spoken lessons with which I have reinforced my English language skills. I highly recommend their methodology and all the help they provide to students to cont... See more

Company replied

Rated 5 out of 5 stars

I love the app, specifically the possibility to speak at"Conversation Café". I miss auto corrective excersices, in order not to check on PDF. But the most serious problem for me it's I can not pa... See more

Company replied

Rated 5 out of 5 stars

The best combination of price and knowledge that you can receive. Expert, professional and kind teachers help you become confident in English!

Company replied

Rated 5 out of 5 stars

It's the most convenient online platform to learn English, IMO: * A ton of courses to learn grammar * Events section where you can find speaking practice sessions that work for your schedule... See more

Company replied

Company details

  1. English Language School
  2. Education Center
  3. English Language Instructor
  4. Language Course Provider
  5. Language School

Written by the company

Learn English online with expert teachers. With self-study & live practice at all levels (elementary to proficiency). * General English, Grammar, Exam Preparation, Business * Learning materials, tests & practice activities * Boost your confidence with Live & Interactive practice with our teachers at your level: Speaking Practice Groups, Live Classes, Conversation Café and Masterclasses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

The best combination of price and…

The best combination of price and knowledge that you can receive. Expert, professional and kind teachers help you become confident in English!

1 March 2026
Unprompted review
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Reply from Perfectly Spoken

Hi Marzia,

We’re truly delighted to hear that you value both the quality of our teaching and the affordability of our courses — that combination is very important to us.

Our teachers work hard to create a professional, supportive, and kind learning environment, so it means a lot to know that you feel more confident in English because of them. We’re really pleased to be part of your journey.

Thank you again for your trust and for being part of our learning community. We look forward to continuing to support you!

Best regards,
The Team

Rated 5 out of 5 stars

Helped Me Speak with Confidence!

I’ve been using Perfectly Spoken since 2020, and it’s taught me so much. When I moved to the UK, I struggled with confidence in speaking English. The clear lessons and supportive teachers really helped me improve and feel comfortable using English in daily life.

I’m truly grateful for how far I’ve come thanks to this platform. If you want to build real speaking confidence, I highly recommend it!

17 June 2024
Unprompted review
Rated 5 out of 5 stars

The great learning platform, live lessons, scholarship

I have been learning English with Perfectly Spoken for almost 7 months. I am satisfied with it. A wide range of courses ranging from A1 to C2 level. I can learn any topic I am interested in whenever I want, whether it's grammar, vocabulary, reading, or writing, or anything else like pronunciation and so on. The videos duration are 20 - 30 minutes on average. Plus, Conversation Café and live lessons with native speaker teacher. There is a test after the video where I can check my knowledge. Also, I practice my English on live lessons in Zoom with speaking or writing the answer.

A big thank you to the great teachers Stephanie, Andy, Stuart, Natalie, Anna, Oliver, Sara for their corrections on our live lessons.

From the bottom of my heart, I want to thank you for the Scholarship program and the opportunity to learn English for free for 1 year.

Thank you for supporting Ukrainians and other people in need.

You can apply for the Scholarship, that is specially designed for adults, who are refugees, from war-torn or conflict-affected regions, or from low to middle-income countries where access to quality English education is limited. Check Perfectly Spoken website for it, especially in October 2024.

22 March 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE OF AUTOMATIC RENEWALS!!!!

Perfectly Spoken had an offer that I purchased as a gift for two friends using my credit card, well my credit card was used to renew their services. I called and wrote to them immediately and they told me that it automatically renews. I had my friends close their accounts immediately and they did. I was refunded only $39.00 each because supposedly it was written in little letter on their website. I suggest that the renewal button should not be automatically checked without the consent of the user. I told them I never AUTHORIZE the use of my credit card, but they did not care. They led me on that they were going to meet in February 2024 and well nothing happened. I reported it my credit card company to find out that Perfectly Spoken disputed my claims. I will never used them again and all I can say is 'BUYER BEWARE". BEWARE OF AUTOMATIC RENEWALS

15 January 2024
Unprompted review
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Reply from Perfectly Spoken

While we are extremely grateful for the messages of appreciation and support that we receive from the vast majority of our students, we are really saddened by the cases when a customer faces a subscription renewal issue we have not been able to resolve amicably.

In line with industry standards, we offer an automated subscription renewal service that can be cancelled at any time (please refer to the help section on our website https://perfectlyspoken.com/help/#subscriptions or within app.perfectlyspoken.com). For yearly subscription we send notifications 7 & 28 days prior to the renewal.

For unwanted renewals, we always look at each individual case and will actively engage with any customer for as long as possible in order to try and reach a satisfactory and acceptable outcome for both sides. As it is standard with any online payment, the customer can always decide to open a payment dispute with their bank; theirs is the bank that authorised the payment in the first place.

Once a dispute is opened, we submit the requested documentation to the bank, and it is the customer’s bank alone that makes the final decision as to whether a refund, partial or full should be made. This is a final and binding decision against which we cannot appeal.

We will continue to look and treat each and every one of our students with the utmost respect and to offer the best Customer Service possible.

Rated 5 out of 5 stars

1,5 years on Perfectly Spoken

I have been studying on Perfectly Spoken for over 1.5 years as additionally to my personal tutor, but these courses even replace everything I studied before. On the platform, I found a vast amount of information, many courses ranging from beginner to advanced levels, additional courses on Business English, and much more. I haven't even had time to go through it all in a year and a half. I also enjoy attending live classes with teachers and a group of students from all over the world. I try to attend as many lessons as I can, and they are conducted in a fun, lively manner with jokes. My favorite teacher is Stephanie, she is very cheerful, and the atmosphere is super interesting. But I'm also very thankful to other teachers of course. I'm satisfied with my time in this online school. It's very convenient and definitely worth the money.

1 March 2024
Unprompted review
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Reply from Perfectly Spoken

Dear Yulia

Thank you so much for your kind comments. Our team is delighted to hear that you enjoy your learning with us both with the self-study courses and live practice. We also think it’s a great idea to combine learning on our platform with a personal tutor….We love to hear and share the different ways our students improve their English. Well done.

Rated 4 out of 5 stars

Perfectly spoken is a institution which…

Perfectly spoken is a institution which is excellent platform to learn spoken English. I like it so much. If I get again free chance to learn spoken English. I will try to best to learn.

18 August 2023
Unprompted review
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Reply from Perfectly Spoken

Thank you for your kind comments. We try our best to help all our students improve their English language skills. We are also proud to offer our Scholarship Programme which each year helps over 1000 disadvantaged learners study English for free one year.

Rated 5 out of 5 stars

What a fabulous company!

I have worked with the Perfectly Spoken team for over four years. I absolutely love working with PS, they are so dedicated to quality and integrity. I have worked with many companies over the years, and I can honestly say that this is one of my favourite since they (we) really value all the stakeholders, the students, the teachers, the IT team. I also really love meeting all the students and having the chance to hear about their lives and learning experiences, it feels like such a privilege! The students really do seem to find this an enjoyable and motivating way to learn English. I think it provides students with real chances to use, improve and explore their English in a variety of ways.

3 January 2024
Unprompted review
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Reply from Perfectly Spoken

Natalie, it is an honour and privilege to count on you as such an integral part of our dedicated team of teaching professionals. You embody what we look for in our teachers - a highly qualified and experienced English language teacher with the empathy, compassion and good humour that elevates the students' learning experience and makes it a joy for all the team to work with you. Thank you

Rated 5 out of 5 stars

Highly Beneficial and Well-Explained English Course

I found the course extremely beneficial and learned so much from their well-structured English courses. The teachers are very knowledgeable and this is the only English online course I've found that's easy to understand and provides excellent explanations for grammar. Thumbs up!👍👍

24 November 2023
Unprompted review
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Reply from Perfectly Spoken

Hi Michelle. Thank you so much for your supportive comments . All our teachers have the highest qualifications for English Language teachers- Cambridge CELTA and DELTA and hopefully that shows!

Rated 5 out of 5 stars

I have really enjoyed the perfectly…

I have really enjoyed the perfectly spoken lessons with which I have reinforced my English language skills.

I highly recommend their methodology and all the help they provide to students to continue learning and achieve a higher level.

Many thanks to the team of teachers who accompany the training process. They love what they do and are very patient with those of us who are not yet able to speak well.

12 December 2023
Unprompted review
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Reply from Perfectly Spoken

Thanks for your support and for trusting us Carlos. It means a lot to everyone in the team. Learning English is not an easy journey for most students -it requires patience and dedication from both teachers and students so thank you for playing your part as well and we wish you all the very best for your future learning.

Rated 5 out of 5 stars

An online school that feels like you're in a real class!

The school offers a lot of valuable English courses and services for all needs. The teachers are simply amazing. Give it a try!

12 December 2023
Unprompted review
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Reply from Perfectly Spoken

HI Rossella. Many thanks for your kind comments from all our team, especially our great teachers who love meeting and teaching students from so many different countries. We're so pleased you feel like you're in a real class. That's exactly what we try to do with both self-study and live practice-teach like we're in a classroom, but it's just online!

Rated 5 out of 5 stars

A journey to remember!

I have been learning English with perfectly spoken for more than 3 years and still enjoying my journey.
The lessons are practical and helpful on my daily communication ,for me it's the best 👌.
I am on a student plan ,I would suggest after 5 or 10 lessons to be given a subjet that will be submitted via email especially for B2 and higher levels.

12 December 2023
Unprompted review
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Reply from Perfectly Spoken

Hi Carine. Thank you so much for joining us ..and staying with us. And that you for your constructive ideas. As you know we do offer weekly writing tasks which are individually corrected by one of our teachers along with speaking practice in the PRO plan and we are constantly looking at ways to include more services in the Student Plan as well and will certainly consider your idea!

Rated 5 out of 5 stars

Highly recommended!!!

Hello, for me it has been a true privilege to have found this great tool for learning English, the teachers are very good and they make an effort to make the concepts understood and maintain the level of motivation in the students. Thank you very much for your dedication and vocation for service. and last but not least, the cost of the service is too good Vs the quality of the service and teaching, for me, in my personal opinion, there is no price/benefit balance on the internet that surpasses Prefecly Spoken. highly recommended!!!

8 December 2023
Unprompted review
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Reply from Perfectly Spoken

Hi Stalin. Thanks so much for your wonderful comments and we're so delighted that you appreciate the work we do and the efforts of our teachers. Thanks also for mentioning the price/benefit we offer. Despite all the cost increases we have had to absorb we have not increased subscriber subscription fees for 5 years as we really want to make our service as affordable and accessible to as many students as possible

Rated 5 out of 5 stars

Why I prefer Perfectly Spoken

I have been with Perfectly Spoken almost 4 years,I am still with them.The last 2 years I studied at the College -English language course,at the same time I continued with Perfectly Spoken . Now from the distance of the time I can say that Perfectly Spoken is better decision -very exciting, contemporary and full with new offers literally every day, Thank you 💓

10 December 2023
Unprompted review
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Reply from Perfectly Spoken

Martin, Thanks so much for your review and for being such a loyal and committed student! We're delighted it’s been such a positive experience
We also also really like the fact that you have experienced different ways of studying English. It’s important to find the best way that works for you and it's a privilege for us to know we are so central in that learning experience. Wishing you every success in the future.

Rated 5 out of 5 stars

My best Course

I've been studying English with Perfectly Spoken for three years, this Is best Course I've ever done. There Is an excellent teaching team and you can choose and follow live lessons during the week. I higly recommend it.

10 December 2023
Unprompted review
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Reply from Perfectly Spoken

Hi Lara. Your kind comments are very much appreciated. And special thanks from our dedicated teachers who love to know how much their work is appreciated. Thanks also for mentioning the recommended combination of self-study with live practice on a regular basis as a recipe for success. Good luck with you future studies

Rated 5 out of 5 stars

Master your English with the best English online School

I have been thoroughly impressed with my experience at this school from the very first day. The teaching team's level of expertise is exceptional, and their lessons are of the highest quality. The structured approach to lessons, coupled with the teachers' engaging communication and delightful English accents, creates a comfortable and enriching learning environment.

One aspect that particularly stood out to me is the extensive range of courses available. The flexibility to watch lessons at any time allows me to tailor my learning to fit my schedule. The wealth of materials provided by the school ensures a comprehensive and enjoyable learning journey.
If you want to master your English you should join the Perfectly Spoken. They are the best!

10 December 2023
Unprompted review
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Reply from Perfectly Spoken

Hi Emma. Thanks so much for your kind words and support. You encapsulate beautifully what we offer and how we work. You passion for learning is a perfect match for our passion for teaching. We are deeply grateful to have such wonderful students

Rated 5 out of 5 stars

Amazing platform

This platform improves my English language skills.

10 December 2023
Unprompted review
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Reply from Perfectly Spoken

Hi Anastasios. Thanks so much for your review- it's exactly what we hope we can achieve with every single student who joins us. Happy learning

Rated 5 out of 5 stars

I love the app

I love the app, specifically the possibility to speak at"Conversation Café".
I miss auto corrective excersices, in order not to check on PDF.
But the most serious problem for me it's I can not pay with my debit/credit card.
Dispite I clean the cookies, and write the number manually, it doesn't work.
I think if we have the option to pay with PayPal it wasn't happen.
Thanks a lot.

10 December 2023
Unprompted review
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Reply from Perfectly Spoken

Dear Marcela,

Thank you so much for taking the time to share your feedback with us. We're really glad to hear that you love our learning platform and enjoy the "Conversation Café" sessions. We understand your concern regarding the lack of auto-corrective exercises and will certainly consider your suggestion as we strive to improve our offerings.

Regarding the payment method, we're genuinely sorry to hear about the difficulties you've encountered while trying to pay with your debit/credit card. We currently offer payment options like card payments, Apple Pay, and Google Pay. Unfortunately, we do not support PayPal at this time. We recognize that the 3D Secure verification process, which is implemented to enhance security, can sometimes lead to compatibility issues or difficulties in upgrading accounts. Please rest assured that we are constantly working on enhancing our payment system to make it more user-friendly and inclusive of various payment methods. However, the security of our users' transactions remains a paramount concern, and we must balance this with offering a range of payment options.

We deeply regret any inconvenience this has caused you. Please feel free to contact us at hello@perfectlyspoken.com. Our team is ready to assist you in finding a solution to upgrade your account smoothly.

Rated 1 out of 5 stars

Automatic Update and take my money in…

Automatic Update and take my money in my bank. You did not reply my email, You did not refund my money.

10 December 2023
Unprompted review
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Reply from Perfectly Spoken

Hi Thuy Tan,

Thank you for your feedback. We regret to hear about the issues you've experienced with your subscription renewal. Please note, it's common for online subscriptions to renew automatically, which is also the case with all our subscriptions. This automatic renewal process is clearly outlined on our pricing page. Also, you have the option to cancel your subscription at any time in order to stop the automatic renewal.

For annual subscriptions, we aim to keep you informed by sending reminders 28 days and then 7 days before the renewal date, allowing ample time for any decision regarding cancellation. Further details about our subscription policies can be found on our website - https://perfectlyspoken.com/help/#subscriptions.

Upon reviewing our records, we noticed that the last direct communication from you was received on 9th January 2023. We encourage you to reach out to us again at hello@perfectlyspoken.com, so we can address your concerns more thoroughly. We are open to discussing a partial refund and will ensure your case is reviewed at our next Customer Support Review meeting. Your satisfaction is important to us, and we're committed to resolving this matter to your satisfaction.

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