First, if I was only rating Luis, he gets Five Stars! He kept me from cancelling my account. I took one star away because the terrible bot that you use prior to being connected with a live agent is... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A#1 customer support from Luis. He knew what he was doing and fixed everything I needed. He gave account options I did not know I had. Kept this customer from being lost. Friendly customer centered he... See more
I used People Finders once to learn about someone who contacted me whom I did not know, expecting the one time .95 charge. I admit that I didn't read all of the "fine print" and was not aware that I... See more
Alejandra was so gracious and helpful. She was patient and kind with explaining policies as well as terms and conditions. She is the epitome of customer service. She was a God send after a rude condes... See more
Company replied
Company details
About PeopleFinders
Written by the company
Founded in 1988 PeopleFinders provides the most accurate public records available. Search by name, phone number or address for instant access to billions of records.
PeopleFinders is the premier site for:
- People Search
- Background Checks
- Criminal Records
- Reverse Phone Lookup
- Public Records
Have More Questions?
Contact our Customer Care department Weekdays 7:00AM-6:00PM and Weekends 7:00AM-3:30PM (PST).
PeopleFinders is dedicated to helping you find people and learn more about them in a safe and responsible manner. PeopleFinders is not a Consumer Reporting Agency (CRA) as defined by the FCRA (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.
Contact info
1821 Q Street, 95811, Sacramento, CA
- (800) 718-8997
- customercare@peoplefinders.com
- peoplefinders.com
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Finding info that other people can see
23 June 2026
Thank you Luis
Thank you Luis. I appreciate you straightening out my account. I now have the monthly plan that best fits my needs.
22 June 2026
Customer satisfaction
Customer satisfaction. Attentive, precise, quick and easy with explanation which made sense.
17 June 2026
Luis was extremely helpful and…
Luis was extremely helpful and understood my issue immediately and fixed it for me. Give Luis a raise!
17 June 2026
will not show any finds this is a scam…
will not show any finds this is a scam do not use
17 June 2026
Unprompted review
Very easy to deal with and will…
Very easy to deal with and will definitely use this service again if needed
10 June 2026
Victor was fantastic
Victor was fantastic! Professionate and understanding.... he deserves a promotion.
8 June 2026
just do a google search and save money
if you want to find traffic ticket or spy on your dog sitter this is fine. it is 100% worthless finding anything that you cant find easily online. total waste of money. Much of the info is wrong or worthless (see disclaimer). They also miss a lot information. Just dont think these crooks are making anything remotely similar to a comprehensive report. It's super hard to find the way to cancel also??? Oh, and trust pilot is there to steer you away from bad reviews. really bad
8 June 2026
Unprompted review
They are misrepresenting themselves
They show up as a no money requirement. After you fill out the information, they ask for a payment.
8 July 2025
Awesome support. Been using this company for 13 years! I have located many many people. Thank you!
This is a very simplistic easy tool for locating lost family members at an economical price! No scams likely!
6 June 2026
Alejandra was great
Alejandra was great. I canceled my subscription and she helped i was upset and understood gave me a refund with no hassle. I will definitely let people know about my experience and I will return if need to again. Thank you.
5 June 2026
Luis was very clear and very cordial
Luis was very clear and very cordial. He understood the situation and did not try to confront me, but rather was considerate and helpful. He did me a great service as I was very anxious about the call, the service, the possibility of reaching a human being and getting a resolution. Thank you Luis!
3 June 2026
Victor was fantastic
Victor was fantastic. I spoke to three different people over the last couple days and he was the most thorough and got my problem resolved.
3 June 2026
Quality information
First of all, PeopleFinders gave me a very accurate description of the person I was looking to learn more about. I paid a small fee and then a couple of other very small charges and I was able to get the information that I needed.
1 June 2026
My report was accurate and I can verify…Report was on. Point!
My report was accurate and I can verify information
29 May 2026
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