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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the amazing fabric and how well items retain their softness after washing. Many people highlight the excellent staff, describing them as helpful, friendly, and going the extra mile to ensure satisfaction. The delivery service is frequently commended for being quick, speedy, and efficient, with items arriving promptly and beautifully packaged, often with thoughtful personal touches. While the overall sentiment is overwhelmingly positive, some customers experienced issues with sizing, finding items to be either too big or not fitting as expected despite following sizing recommendations. A few people also mentioned receiving the wrong parcel, though these instances were quickly resolved by the company.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the beautiful,... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy and... See more

Order

Customers had positive experiences with their orders. Many reviewers praised the quality of items received,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw the heart T-shirt in store at the Heart of the Country. Made the mistake of not purchasing there and then. Ordered online. Unsure of size, I opted for M. Parcel arrived all prettily and beaut... See more

Rated 5 out of 5 stars

Positive buying experience, I bought a top in the sale which was promptly despatched and packaged well (with a little note inside which was a lovely gesture just going that extra mile for a personal... See more

Rated 5 out of 5 stars

We visited the store and the staff were really polite and welcoming. After our visit I wanted to purchase an item for my Mother in Law, the item wasn’t online. I contacted the store and Jo was able to... See more

Rated 5 out of 5 stars

I had a wonderful experience with the team at Peony and Mint Boutique! I ordered two items online but one was out of stock. Jo reached out to me personally with a thoughtful alternative which I c... See more


Company details

  1. Fashion Accessories Store

Written by the company

A small business selling stylish fashion and accessories. A handpicked, affordable selection of timeless and stylish styles from clothes & bags to jewellery and gifts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

5-star
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Rated 5 out of 5 stars

Excellent service and lovely products.

I made a mistake on my order and Jo contacted me and made sure I got what I wanted. Bag arrived and it is lovely - definitely use them again.

3 April 2023
Peony & Mint logo

Reply from Peony & Mint

Thank you so much Natalie for taking the time to leave your fabulous feedback. It is very much appreciated. So pleased you love your bag. Jo x

Rated 5 out of 5 stars

First order review

I ordered a bag that was delivered promptly and well wrapped, the straps were as described & easy to change over

3 April 2023
Peony & Mint logo

Reply from Peony & Mint

Thank you so much Patricia for taking the time to leave a review. It is very much appreciated. Jo x

Rated 5 out of 5 stars

Highly recommend

Great product. Excellent value for money. Speedy delivery. Went to order a pair for a friend, but they’d sold out. Thank you 💚

26 March 2023
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Reply from Peony & Mint

Thank you so much Dawn for taking the time to leave your fabulous feedback. It is very much appreciated. So pleased you loved the earrings. Jo x

Rated 5 out of 5 stars

Love my jumper

Love my jumper. Reasonably priced. Delivery great. So much so went back and ordered a bag and pashmina! Thank you.

22 March 2023
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Reply from Peony & Mint

Thank you so much Julie for taking the time to leave your fabulous feedback. It is very much appreciated. So pleased you love the jumper and thank you so much for your second order. Jo x

Rated 5 out of 5 stars

PERSONAL TOUCH

PERSONAL TOUCH
NICELY PACKAGED
GIFTS ITEMS EXCELLENT QUALITY

13 March 2023
Peony & Mint logo

Reply from Peony & Mint

Thank you so much Fiona for taking the time to leave your review. It is very much appreciated. So pleased you loved the quality of the items. Jo x

Rated 5 out of 5 stars

Great products and service

Great products, quick delivery and super helpful whenever I contacted them!

16 March 2023
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Reply from Peony & Mint

Thank you so much Rebecca for taking the time to leave feedback. It is very much appreciated. Jo x

Rated 5 out of 5 stars

Great service

8 March 2023
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Reply from Peony & Mint

Thank you so much for taking the time to leave your feedback Neil, it is very much appreciated. Jo x

Rated 5 out of 5 stars

Lovely jumper

Lovely jumper, arrived quickly such amazing quality and service

17 March 2023
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Reply from Peony & Mint

So pleased you love the jumper Becky and thank you so much for leaving feedback, it is very much appreciated. Jo x

Rated 5 out of 5 stars

Well described

Well described, good quality and arrived very quick. Definitely buying again.

13 March 2023
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Reply from Peony & Mint

Thank you so much for taking the time to leave your feedback Pauline, it is very much appreciated. Jo x

Rated 5 out of 5 stars

Love my new jumpers!

Love my new jumpers, great on line ordering experience and personal touch with the delivery note, thank you, they are fab!

I bought the Mint and the Candy Pink one size jumper

16 March 2023
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Reply from Peony & Mint

Thank you so much Helen for taking the time to leave your lovely feedback. It is very much appreciated. So pleased you are thrilled with the jumpers. Jo x

Rated 5 out of 5 stars

Lovely material

Lovely material, unusual but interesting, flattering design. Definitely an eye catcher, the garment was even scented in the package. Beautiful! Will get another one. Lovely shades to choose from!

16 March 2023
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Reply from Peony & Mint

Thank you so much Sue for taking the time to leave your lovely feedback. It is very much appreciated. So pleased you love your order. Jo x

Rated 5 out of 5 stars

Great

Fast despatch. Lovely bag and necklace.

14 March 2023
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Reply from Peony & Mint

Thank you so much for leaving a review Tracey. So pleased you love the bag and necklace. Jo x

Rated 5 out of 5 stars

I’ve been using Peony & Mint for a…

I’ve been using Peony & Mint for a number of years. All I can say is amazing from start to finish even down to the personal Thank you from Jo inside the package. Keep up the amazing job you do Jo

10 March 2023
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Reply from Peony & Mint

Thank you so much for taking the time to leave your fabulous review. It is very much appreciated. Thank you for all your support over the years too. Jo x

Rated 5 out of 5 stars

Delighted with my purchases

I was delighted to receive my products from P&M. 2 lovely bags and a bracelet, beautifully packaged and speedy delivery.

19 February 2023
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Reply from Peony & Mint

Thank you so much for taking the time to leave a review Clare. It is very much appreciated. Great to hear your feedback. Jo x

Rated 5 out of 5 stars

Excellent service, packaging and products

Jo was so helpful prior to me placing my orders. When they arrived they were beautifully packaged. The pay day goodies were excellent quality and I look forward to using them all. Jo delivers excellent customer service and look forward to buying from Peony and mint again x

3 March 2023
Peony & Mint logo

Reply from Peony & Mint

Thank you so much for taking the time to leave your fabulous feedback Charlotte. It is very much appreciated. So pleased you loved your goodies. Jo x

Rated 5 out of 5 stars

Fabulous service & fast delivery

Fabulous service & fast delivery! All wrapped up beautifully!

14 February 2023
Peony & Mint logo

Reply from Peony & Mint

Thank you so much for taking the time to leave a review Julie. It is very much appreciated. Great to hear your feedback. Jo x

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