Pentland Plumbing Services Ltd Reviews 19

Bill came to upgrade our ancient one pipe central heating system. I had been dreading the disruption of having floorboards up etc but honestly, he was like the invisible man - you couldn’t tell where he’d been! Every evening he put back anything that had been lifted; he had to work out a few creative solutions to put right poor work done by others in the past. He worked on his own, he’d arrive earlier than promised each day; he worked SO hard for nine solid hours a day without taking one single break- he was incredible. Plus he was really pleasant to have around. Needless to say the job was completed ahead of schedule, to an incredibly high standard, even tweaking one underperforming radiator on his way out. He was so thorough over the 4 days. Pentland always do an excellent job for us and we cannot recommend Bill highly enough. We have a lovely warm house!

new boiler needed urgently due to not working or fixable.
Just wanted to say thank you for getting this sorted so quickly. We had the new boiler fitted yesterday and it's great actually having regular hot water again.

Stress Gone Thanks to Pentland Plumbing!

Huge thank you to Pentland Plumbing for coming to the rescue today 🙌
They sent Luke out to my mum’s place to sort a couple of plumbing issues and I honestly can’t believe how quickly everything was handled.

Luke was absolutely brilliant – friendly, professional, and genuinely went above and beyond to make sure everything was fully sorted today. Massive peace of mind knowing my mum is now comfortable and not worrying or panicking about leaks.

Can’t recommend Pentland Plumbing highly enough!

Highly.recommend Pentland Plumbing. They have undertaken various jobs for me and are very reliable. Exceptional customer service from initial call and by everyone. V prompt response, once within 10 mins.for a leak. Gas central heating and new boiler installed and Bill was exceptional and highest standards in his work with clear explanations and advice at every stage. Everyone has.gone above and beyond in all they have done. Very many thanks.

Hi There
Pentland Plumbing have been coming to our work premises for years and have never faltered in any way.
Kerry is always extremely helpful in organising a visit for us, during and her aftercare is fabulous also.
Everyone we have had out to the premises to deal with any issues here, have been great but I would like to give a special mention to Tom who helped us on numerous occasions and just recently Tom who was also very efficient.
The named above and anyone else who I have ever dealt with has always been very friendly as well, I would highly recommend Pentland Plumbing and like to them for being a delight to do business with.

I rang yesterday afternoon to report a fault with our ancient electric shower. By 11.00 this morning we’d had a new shower sourced and fitted - no messing! Exemplary service from the lovely Kerrie who took our call, and the cheery Jordan who came and fitted the new shower. This is the third time I have used Pentland Plumbing and I will continue to do so. Excellent Company.

My mother who is 98 booked a service to find that there was a small Gas leak and it had to be turned off for safety reasons - Pentland Plumbing went above and beyond to ensure that they could minimize the time she didnt have heating at this time of year ( Nov) - Bill and Tom were outstanding - Their work was exceptional, clean and very professional PLUS very trustworthy - My mum has heating now and is over the moon with the service !! Thank you Pentland

We had quite a tricky problem with a leak, but Tom, Aaron and Jake were able to establish the cause and then give sound and honest advice. It resulted in the shower being replaced! Great advice, polite, helpful. I'd recommend Pentland every time. Work hard Jake 😀

Great team of people all round. Quality of work was first class and they were extremely respectful of our property.
Great to see a new apprentice being shown the basics alongside his mentor.
Would recommend them highly to anyone.

Very happy with the excellent service I received from Pentland Plumbing. From my initial contact via the website in the morning, to having the problem fixed by mid afternoon. Great service, fair price.

Contacted Pentland Plumbing yesterday.had a problem with my shower valve.Kerrie picked up my email that evening replied to me out of office hours,Had one of their trusted employees fix the problem with a new valve the very next morning.Great service.Promptly dealt with .I strongly recommend these guys!

Pentland was reccomended by a freind and what a service Michael was so efficient and polite great job so pleased will use for every job. Kay Stainer 😃

Excellent service.
Our old boiler broke down on one of the coldest days of the year. I called Pentland Plumbing and one of their staff came around that day. Our boiler could not be repaired as it was 39 years old. The next day I received a quote from Pentland, and when I called them, to my utter amazement they said that they could start work the next day! The new boiler and ancillary work was done over the following two days and we had our heating back by the weekend. Marvellous!

Everything went smoothly with our boiler replacement. Keith visited first and assessed what was required. Kerrie sent the quote to me the next day. I accepted the quote and Hazel called me to book the installation date. A week later Bill visited and fitted the new boiler. So that's it. Everyone did their bit and we have a lovely new boiler with wireless thermostat and phone apps to control the temperature. Perfect

Pentland did it again. Superb service and a staff to be proud of! I always said I would call on them to install my new bathroom. It looks stunning!

Thank you everyone at Pentland Plumbing, you stand out in front and set the standard!

Flavia Trewin

Superb service and quality work.
The engineering sent took the time to discuss the install of gas fitting for our cooker. This meant the install would be much easier and neater.
A perfect example of a professional taking the time to complete the work to the highest standard even if it wasn’t the simplest solution for him.