PenroseskinReviews 

671
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 658 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting their amazing quality, great scents, and moisturizing properties that leave skin feeling nourished and smooth. Many reviewers appreciate how long the scents last, often receiving compliments throughout the day, and find the products easy to use and apply. The customer service is frequently described as excellent, with staff being helpful, understanding, and quick to respond to inquiries. However, some customers experienced issues with order delivery, noting longer than promised shipping times and a lack of communication regarding tracking. A few other people also felt that the product's scent did not last as long as expected or was not as strong as advertised.

What people talk about most

Product

Customers had positive experiences with the product, often praising its great smell and moisturizing... See more

Quality

Reviewers mention positive feedback about quality, with many praising the great smell and moisturizing... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with the ease of ordering... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers praising quick shipping,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the team's helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good smell, definitely does not last as long as some of my colognes but it is a good product. First order and it took much longer than promised in ad (no shocker) but I did get a note stating the... See more

Rated 4 out of 5 stars

This is one of those times that I can’t leave a 5 star review cause the product is not what I expected, but they have an incredible customer service. Deanne took great care of me and she make sure I... See more

Company replied

Rated 4 out of 5 stars

Love how easy it is to use and so far they smell great. Really doesn't last a full 24 hours. Not sure if I need to apply more at the start. Customer service was excellent in tracking the order and... See more

Company replied

Rated 4 out of 5 stars

I think you can improve on your shipping. I had to reach out to your customer service to find out when my shipping was arriving. There was very little communication with the carrier. Then without noti... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

Penrose Skin is a modern men’s grooming brand redefining luxury body care. We specialise in premium, pheromone-infused body butters inspired by the world’s most iconic fragrances — from Baccarat Rouge and Creed Aventus to Tom Ford Oud Wood. Each blend is crafted to deliver the richness of fine cologne in a deeply hydrating formula that keeps skin smooth, nourished and subtly scented all day long. Our mission is simple: confidence through scent. We believe great skin and great fragrance shouldn’t be limited to sprays that fade within hours. That’s why every Penrose Skin jar combines long-lasting fragrance technology with high-performance moisturisers, creating a product that not only smells incredible but also feels luxurious to use. Trusted by thousands of men across the world, Penrose Skin has become known for its signature scent longevity, premium texture and irresistible attraction appeal. Whether it’s elevating your daily routine or turning heads on a night out, our goal is to help men smell unforgettable and feel confident in their own skin. Penrose Skin, luxury fragrance, reimagined for the modern man.


Contact info

3.9

Great

TrustScore 4 out of 5

671 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(671)

671 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Scents actually match the fragrances…

Scents actually match the fragrances they claim to and the staying power is not overstated

28 January 2026
Unprompted review
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Reply from Penroseskin

Hello Gerry,
Thank you so much! That really means a lot to us. We put a lot of care into getting the scents right and making sure they deliver on staying power, so it's great to hear it's coming through! We look forward to seeing you again soon. 🌿
- Zoe

Rated 4 out of 5 stars

The product smells good

The product smells good. I feel like I get a good 6 hours before it fades

9 May 2026
Unprompted review
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Reply from Penroseskin

Hello Kevin,
Thank you for the feedback! We're glad you're enjoying the scent. For an extra boost of longevity, try applying a little more generously or layering it with your matching cologne to really make it last! We hope to see you again soon. 🌿
- Zoe

Rated 5 out of 5 stars

Great product that actually works

Great product that actually works. I will continue to use it as long as the amazing prices are available

8 May 2026
Unprompted review
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Reply from Penroseskin

Hello Laser,
Thank you so much! We're thrilled the product is delivering for you and we'll always do our best to keep Penrose Skin great value. We can't wait to have you back! 🌿
- Zoe

Rated 1 out of 5 stars

Complete garbage

Complete garbage

15 April 2026
Unprompted review
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Reply from Penroseskin

Hello Jeffrey,
We're sorry to hear you feel this way and we'd genuinely love to understand what went wrong. Please reach out to our team directly and we'll do everything we can to make it right for you.
- Zoe

Rated 5 out of 5 stars

The experience was great and the items…

The experience was great and the items smell really good. Definitely would recommend

7 May 2026
Unprompted review
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Reply from Penroseskin

Hello there,
Thank you so much! A great experience and amazing scents you'd recommend to others is everything we strive for. We can't wait to have you back! 🌿
- Zoe

Rated 5 out of 5 stars

A plus service

My initial order from Penrose Skin came right away. I’ve been using the product for a couple of weeks now and I’m very satisfied with the results so far. I use in the morning and my face feels refreshed throughout the day. I did have a question that was handled right away from the contact given..

Stepanie was great in helping me resolve a situation!

7 May 2026
Unprompted review
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Reply from Penroseskin

Hello Jules,
Thank you for such a lovely review! We're so glad your order arrived quickly and that the product is leaving your skin feeling refreshed every day. We'll make sure to pass your kind words on to Stephanie too, she'll be delighted to hear it! We can't wait to have you back. 🌿
- Zoe

Rated 4 out of 5 stars

Pretty Good stuff 👌🏿 so far

Pretty Good stuff 👌🏿 so far. Will purchase again. Delivery time kinda threw me off. But Merchandise is Great

1 May 2026
Unprompted review
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Reply from Penroseskin

Hello Gary,
Thank you! We're so glad the product is hitting the mark and that you'll be coming back for more. We hear you on the delivery time and we're always working to improve our fulfilment speed. We can't wait to have you back! 🌿
- Zoe

Rated 4 out of 5 stars

Excellent customer service

My experience with customer service was amazing. Lyca went above and beyond to help me. They did honor their 30-day money-back guarantee, even though it was a store credit coupon. I was able to use it to try other products. Even if the one thing they claimed, the longevity of the smell, doesn't really hold up, my skin is very soft. It does help with my cologne by prolonging the longevity.

1 May 2026
Unprompted review
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Reply from Penroseskin

Hello Neftali,

Thank you so much for sharing your experience! We're thrilled to hear that Lyca went above and beyond for you — we'll be sure to pass on your kind words to her! 🌿 We're glad we could honour our 30-day guarantee and that the store credit gave you the chance to explore more of our products. It's also great to hear your skin is feeling soft and that it's helping extend your cologne — that's one of our favourite ways to use it! We appreciate your honest feedback on the longevity and will keep that in mind as we continue to improve. We hope to have you back soon!
- Zoe

Rated 5 out of 5 stars

I Love this Stuff

I Love this Stuff

3 April 2026
Unprompted review
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Reply from Penroseskin

Hello Laree,
We love that you love it! Thank you so much. We can't wait to have you back! 🌿
- Zoe

Rated 4 out of 5 stars

Product is very nice

Product is very nice, scent does seem to last longer, and is packaged well, overall, pretty happy with it.

6 May 2026
Unprompted review
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Reply from Penroseskin

Hello John,
Thank you! Great scent longevity and solid packaging is exactly what we aim for. We're so glad you're happy with it and we can't wait to have you back! 🌿
- Zoe

Rated 5 out of 5 stars

Excellent product the only downfall is…

Excellent product the only downfall is the delivery time. You guys should expedite. Delivery takes way too long.

6 May 2026
Unprompted review
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Reply from Penroseskin

Hello there,
Thank you! We're thrilled you're loving the product. We completely hear you on the delivery time and we're actively working to improve our shipping speeds. We appreciate your patience and we can't wait to have you back! 🌿
- Zoe

Rated 1 out of 5 stars

there is no smell to this lotion really…

there is no smell to this lotion really at all would not recommend at all

4 May 2026
Unprompted review
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Reply from Penroseskin

Hello John,
We're sorry to hear the scent didn't come through for you at all. That's not the experience we want and we'd love the chance to make it right. Scent strength can vary depending on skin type and application amount, so applying a little more generously or layering with your matching cologne can make a big difference. Please reach out to our team directly and we'll do our best to find a solution for you. 🌿
- Zoe

Rated 4 out of 5 stars

Gentleman Care…

My experience with Penroseskin products were amazing, it glazes on smooth, the fragrance stays on me most of the day. Customer service is great, when I had a problem with my shipment they took care of me quickly.

21 April 2026
Unprompted review
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Reply from Penroseskin

Hello Tracy,
Thank you so much for this wonderful review! Smooth application, all day fragrance and a team that has your back when things go wrong is exactly the Penrose Skin experience we strive for. We're so glad we could come through for you and we can't wait to have you back! 🌿
- Zoe

Rated 5 out of 5 stars

Gr8 fragrances

Gr8 fragrances, should be a bit thinner but overall I find it to be calm and smooth

5 May 2026
Unprompted review
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Reply from Penroseskin

Hello Craig,
Thank you! We're glad the fragrances are hitting the spot and that the overall experience is smooth. We appreciate the feedback on consistency too and will pass that along to the team. We can't wait to have you back! 🌿
- Zoe

Rated 5 out of 5 stars

Penrose smells great

Penrose smells great! Last for hours, even during hard work. It rubs in well and its not sticky or slimy.
5 stars!

4 May 2026
Unprompted review
Penroseskin logo

Reply from Penroseskin

Hello Jake,
Thank you so much! Lasting through hard work without feeling sticky or slimy is exactly the kind of review we love. We're so glad it's delivering for you and we can't wait to have you back! 🌿
- Zoe

Rated 5 out of 5 stars

Each of the scents I ordered are…Horizon, Gold District, and Ventura

Each of the scents I ordered are awesome. Great smell and definitely good for moisturizing. You can also spray at
a bit of your own fragrance and the scent doesn't clash if you want a stronger scent.

29 April 2026
Unprompted review
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Reply from Penroseskin

Hello Everette,
Thank you so much! We love that you've discovered the layering trick too. Pairing it with your own fragrance for an extra boost without any clashing is one of our favourite ways to wear it. We're so glad the scents and moisturising are delivering for you and we can't wait to have you back! 🌿
- Zoe

Rated 3 out of 5 stars

I think that your product is great

I think that your product is great. The issue I have is the shipping with GOFO. That delivery service delays shipping and never has an answer until a month later. I would highly recommend changing delivery services as I will not purchase further if you are still using GOFO.

1 April 2026
Unprompted review
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Reply from Penroseskin

Hello Shawn,
Thank you for the kind words about the product and for being so candid about your shipping experience. We're really sorry the delivery via GOFO caused such frustration and delays. Your feedback is genuinely valuable and we are actively reviewing our shipping partners to make sure every customer gets their order in a timely manner. We really don't want to lose you as a customer and we hope to have a better experience ready for you next time. 🌿
- Zoe

Rated 4 out of 5 stars

Fast shipping

Fast shipping

1 May 2026
Unprompted review
Penroseskin logo

Reply from Penroseskin

Hello Henry,
Thank you! Fast shipping is exactly what we aim for. We can't wait to have you back! 🌿
- Zoe

Rated 5 out of 5 stars

Penrose Body Butter for Men

Penrose Body Butter for Men — finally, a moisturizer that doesn’t tap out halfway through the day like it skipped leg day.

This isn’t just body butter. It’s performance-grade armor. And let’s address the obvious: most scented products fold under pressure. They start strong, then ghost you by noon. Not this one. Penrose is the first scented butter I’ve used that can actually keep up with my swag—morning lift, midday grind, evening move—it’s still there, still working, still pulling compliments like it’s on payroll.

Bottom line: if your current lotion feels like an afterthought, upgrade. Penrose didn’t come to participate—it came to dominate the category.

30 April 2026
Unprompted review
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Reply from Penroseskin

Hello Ryan,
We didn't come to participate either, so this review is everything! Thank you so much. Morning lift, midday grind, evening move and still pulling compliments is exactly the standard we hold Penrose Skin to. We're honoured to be your go-to and we can't wait to have you back! 🌿
- Zoe

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